Customer Care Sales Consultant

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I appreciate the time you are taking in your consideration to employ me. In

every aspect of my life I try and give the best of my abilities. I am goal orientated and have learned to stay positive and hardworking under strenuous conditions. My many years of customer service employment has taught me to be adaptable in all situations.

I am capable and confident in everything I do. My skills extend to my two year diploma in Tourism, which I graduated from Rosebank College Cape Town. Have extensive customer skills, which I’ve gained in two years working as Guest Service Attendant at Grand west Casino. I also have extensive sales skills, working as Rental sales agent at Hertz Car rental and Sales Consultant at Protours.

Deciding to employ me will benefit your company. I respect my superiors and will stay committed to you. I look forward to hearing from you. CURRICULUM VITAE

OF

CLAUDENE

CHARLOTTE

PETERSEN

Personal Details

Name and Surname: Claudene Charlotte Petersen

Identity Number: 910**********

Address: Unit 4, Royal Estate

23 Limpopo Street, Brandwood

Kuils River

7580

Contact Number: 078******* / 067-***-****

E-mail Address: adhqxo@r.postjobfree.com

Date of Birth: 06 January 1991

Home language: Afrikaans

Other Language: English

Marital Status: Married

Disabilities: None

Religion: Christian

Nationality: South African

Educational Details

Last School Attended: Sarepta Secondary School

Highest Grade Passed: Grade 12

Subjects Passed: English

Afrikaans

Mathematics

Physical Sciences

Biology

Computer Application Technology

Tertiary Institution: Rosebank College (Cape Town) Tertiary Education: Diploma in Tourism and Tour Operations Subjects (First Year): Customer Care and Guest Hosting Destinations 1

Introduction to Personal Computing

Introduction to Tour Operations

Tourism Business Management

Tourism Management

Tour Planning 1

Work Integrated Learning 1

(Second Year): Basic Tour Guiding

Tour Planning 2

Tourism Marketing 2

Environmental Tourism

Destinations 2

Provincial Tour Guiding

Tourism Development

First Aid

Employment Details

Company name: The Stellenbosch Hotel

162 Cnr Dorp & Andringa Street

Stellenbosch

7600

Position: Receptionist

Duration: Two weeks in-service

References: Tel: (021-*******

Company name: Grand west Casino

Position: Guest Service Attendant

Duration: May 2012-August 2014

References: Paul Jansen

Tel: (021-*******

Company name: Hertz Rent a Car Cape Town International Airport Position: Car Rental Agent

Duration: August 2014-March 2018

References: Craig Oliver- 076*******

Company name: Protours

Position: Sales Consultant

Duration: September 2018-Present

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