Customer Service Officer

BIMPE ESTHER ALADEOKOMO

No *, Deji Odunuga Street, Anthony Village, Lagos.

Mobile: (+234)814******* E-Mail: adhqnx@r.postjobfree.com PERSONAL PROFILE

A dynamic and intentional hard worker/goal getter seeking to work in an intellectually demanding and motivating environment as an individual and as a team. Seeking to build a career in any ministry or establishment where my skills and competence can be utilized and to enable the establishment achieve its corporate objectives.

EDUCATION

B.Sc. Statistics, Ekiti State University, Ado-Ekiti. 2016 Senior School Certificate Examination. 2008

EXPERIENCE

Secretary/Data Collector April, 2018 – October, 2020 University College Hospital, Ibadan, Oyo State

Key Responsibilities:

Secretary:

• Monitoring and Reporting the Manager’s email and responding where necessary

• Preparing communication on behalf of the Manager

• Taking notes and writing minutes during meetings

• Conducting and preparing any research that the reporting manager may require

• Organizing travel itineraries

• Organizing and planning meetings

Data Collector:

• Data analysis using SPSS

• Preparing and Sorting documents for data entry

• Resolving discrepancies in information and obtaining further information for incomplete documents

• Creating Data backups as part of a contingency plan

• Responding to information requests from authorized members

• Following up of Patients to schedule and monitor health records

• Extraction of information about Patients from case notes to know how punctual they are

• Patients/Health workers interviews

Mathematics Teacher (NYSC) January, 2017– December, 2017 Izombe Commercial Secondary School, Izombe, Imo State Key Responsibilities:

• Mathematics Teacher for the Junior Secondary and Senior Secondary classes

• Organized extra-curricular activities like debate and cultural activities

• Organized seminars on the girl-child empowerment SKILLS AND ABILITIES

• Excellent oral & written communication skills.

• Good human relations, fast learner and team player with ability to work with little or no supervision

• Good analytical, problem solving and communication skills.

• Good interpersonal and relationship management skills

• Creativity and adaptability in any working environment.

• Computer literacy

• Well-developed time management skill

• Strong Organizational skills

• Proficiency in SPSS Software Package, Microsoft Word, Excel and PowerPoint. INTERESTS

I enjoy reading wide, travelling and meeting people from diverse backgrounds as well as learning the beauty of their different cultures.

REFERENCES

Will be provided on request

Contact this candidate