Profile

A self-motivated and highly energetic Corporate Development and Monitoring Manager with 16+ years of work experience and exemplary planning and implementation capabilities. Results oriented and focused with strong research and analysis capacity. Seeking a meaningful and challenging career opportunity with a company that will allow for its full utilization of my background experience, personable and professional talents. Experience

Corporate Development and Monitoring Manager - Egyptian Steel Group – (September-2013 – Present)

• Corporate Governance

o Successfully developed and managed the Corporate Manual of policies and procedures projects from the period of Sept 2013 till June 2017.

o Actively participated in drafting / updating the Authority Limits Matrix jointly with Group Executive Internal Audit Director from version 0.1 till version 0.8. o Worked closely with the Group Executive Internal Audit Director and the monthly closure taskforce to ensure that company infrastructure systems such as S.A.P are being actively/daily utilized to ensure availability of live and accurate data to support decision-making process all over 2018/2019. o Manage the technical secretariat matters including follow-up on Board of Directors’ meetings’ topics preparation with executive team, action plans progress and traceability of approved minutes by official authorities.

• Strategy Management

o Act as the company strategy management committee’s coordinator to help select the suitable course of action to meet the organizational objectives and vision. This includes developing and monitoring of the Group Balanced Score Card, KPIs updates, and rating on company platforms.

• Business Development

o Monitor the Sales progress by analyzing sales figures on weekly/monthly basis and provide insightful feedback on development areas, threats and/or opportunities. o Studied and prepared feasibility studies regarding acquiring new businesses, joint-ventures and/or expansion projects as mandated by the CEO from 2013 till mid-2018. o Attended the Project Lebanon Steel conference on June 2014 as part of the company initiative to expand its client database, explore new markets, and deepen its networking endeavor.

• Senior Management Support

o Act as a project coordinator on assigned projects by senior management that are required to fulfill its strategic objectives and development plans companywide including HQ and 4 plants. o Support the CEO/Chairman, General Manager and Corporate Services Executive Director in the decision-making process through a rigorous follow up and monitoring system to ensure effective achievement of agreed upon actions.

o Cite the management’s decisions to closely monitor progress and full realization of these decisions. o Certified SHL assessment center assessor and take part in scheduled employees’ promotion exams. Global Senior Projects/Products Specialist - Vodafone International Services (December 2010 -May-2013)

• Onboarded and implemented projects where Vodafone Global Enterprise mega customers, Global Account Teams, in addition to local Operators, Partners and/or Affiliates were main stakeholders, this included Novartis Slovakia, Marsh & McLennan (FR, PT, NL), Carlson Wagonlit Travel, and AirProducts (BE).

• Managed the Conferencing & Collaboration & Global Wi-Fi Solutions in 2011 till mid-2013.

• Executed with key stakeholders the project plan including implementation of Management Operational Manuals. Furthermore, collected and consolidated users’ inventory. Also configured devices catalog and tariffs into the platform.

Sarah Khattab Email adhqnh@r.postjobfree.com

Address 27 Dr Mohammed Sakr Khafaga St, Nasr City, Cairo Phone +20-100-***-****

• Conducted User Acceptance Tests with all stakeholders to ensure process workflow efficiency, also to ensure customer and operator complete understanding of the solution before the Go-Live date.

• Successfully led the Incident Management and VGECO OPA (Vodafone Global Enterprise Central Ordering Operating Partners & Affiliates) onboarding projects where 7 countries (DE – BE – PT – GR – NO – DK – SE

– CH).

• Delivered comprehensive projects’ closure documents as well as documented work instructions, training materials & contact sheets.

• Provided online/virtual trainings to Novartis of UK, Greece, South Africa, Belgium and others for both customer choosers and operators as part of the VGECO migration campaign project. Senior HP Relationship Specialist - Vodafone International Services (May-2009 -November-2010)

• Acted as the main liaison/focal point that is responsible for all matters and issues concerning HP account and their OPAs.

Senior Global Technical Support Adviser - Vodafone International Services (October-2006 - May-2009)

• Provided technical troubleshooting and resolution for Vodafone Australia Live services including: Multimedia Messages, Video Calls, Vodafone Mobile Connect Cards, Blackberries and other related services.

• Communicated with other Vodafone departments all when escalation cases should be raised and followed up to endure best customer experience.

• Supported launching the Apple 3G I-Phones in Australia as well as working as third line support for 3G I- Phones in New Zealand.

• Was responsible for organizing and scheduling work for Vodafone Data Support Mailbox. English Teacher – Middle School – Mu’aither Independent School - Doha, Qatar (August-2005 - June-2006)

• Worked as an English Teacher for grade 7,8 and 9.

• Taught and designed curriculum materials and worksheets according to the International standards approved by the Qatari Supreme Council of Education. English Teacher - Al-Bayan Educational Complex for Girls - Doha, Qatar (November-2004 - July-2005)

• Worked as a substitute English Teacher for grade 5 and 6 Education

• UNIVERSITY OF AIN SHAMS Cairo, Egypt Bachelor of Arts, 2003 Major: English Literature Skills

• PMP EXAM PREPARATION COURSE - 2010 & 2016 – RITI (Regional IT Institute)

• Certified SHL Assessment Center Assessor - Since April 2017 Awards

• Won the “HP - Global Preferred Supplier of the Year” – (2010) References

• Available upon request.

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