Manager Assistant
Resume:
Mariska Roodt
Hospitality Management
Experienced Admin and All-rounder Hospitality worker with 4+ Years’ of experience.
I have an Advanced Diploma in Hospitality Management. I’m a talented individual with experience in Reception & Reservations, Food & Beverage, Housekeeping and Creditors. Helpful and approachable person possessing a good team spirit, deadline orientated and having a passion for providing the highest standard of hospitality and service to guests. I am a quick learner who can absorb new ideas, communicate clearly and effectively, also finding suitable solutions to meet the needs of guests.
Keen to find a suitable position within an ambitious Hotel, Lodge or Restaurant where I will be able to continue to increase my work experience & develop my abilities.
WORK HISTORY
Receptionist & Creditors Clerk.
CUSA (PTY) Ltd
Witbank (SA)
2018 – Present
Answering and distributing phone calls, messages and emails.
Welcoming of all guests and Clients.
Handling all the petty cash, controlling stationary inventory, and purchasing of office supplies.
General administration and filing.
Sorting and processing of all creditor invoices and delivery notes.
Reconciling of creditor accounts.
Housekeeping Manager.
Tramonto Boutique Hotel (4 Star)
Newcastle (SA)
Sep 2017 – Feb 2018 (6 Months)
Reason for leaving: My Fiancé passed away so I moved back to my Parents.
Supervised daily operations, ensured housekeeping policies, procedures and standards are met.
Creating staff rosters, to ensure staffing levels were reflective of business demands.
Stock controlling of all linen and housekeeping supplies inventory,
Inspecting guest rooms and all public areas are clean at all times.
Handling guest issues and requests and ensuring guests are satisfied.
Restaurant Manager.
Imvubu Loge (4 Star)
Richards Bay (SA)
March 2017 - Aug 2017 (6 Months)
Reason for Leaving: Again my Fiancé took another job, so we moved to Newcastle.
Responded to guest complaints and requests.
Processed guest payments and did cash-up after every shift.
Making reservations and Welcoming of guests.
Opening and Closing of the Restaurant after shift.
Stock taking and maintaining all food and beverage inventory and par levels.
Assist in coordinating special functions with the Outlet and Banquet Managers.
Assistant Guest House Manager.
Acacia Guest House (4 Star)
Nelspruit (SA)
Dec 2016 – March 2017 ( 4 Months)
Reason for leaving: My Fiancé accepted a job in Richards Bay so we had to move.
Front of House Assistant/Food & Beverage Manager.
High Grove House (5 Star)
Hazyview (SA)
May 2016 – Dec 2016 ( 8 Months)
Reason for leaving: For an opportunity closer to home at the time.
Food and Beverage Duty Manager.
Ingwenyama Conference and sports Lodge (4 Star)
Nelspruit (SA)
Feb 2016 – April 2016 (3 Months)
Reason for leaving: For a better opportunity and work environment.
Al rounder Hospitality student worker.
Marataba Safari Lodge & Trails Lodge (5 Star)
Thabazimbi (SA)
July 2015 – November 2015 (5 months Practical)
Reason for leaving: I had to leave as my practical was over.
EDUCATION
2015
Advanced Diploma in Hospitality Management.
Centurion Academy, Pretoria.
2011
High School, Senior certificate (Grade 12/ Metric)
High Technical School, Witbank.
INTERESTS
When I am not working, I enjoy going to the gym, spending time with my family and friends and I am also a not so good Golfer, but enjoy the outdoors.
REFERENCES
Riana Roodt
CUSA (PTY) Ltd
adhqmh@r.postjobfree.com
Jeanne Hardy
Tramonto Boutique Hotel
adhqmh@r.postjobfree.com
Erica Bates
Richards Bay Imvubu Lodge
Henk Thompson
Acacia Guest House
Lucinda Turner
High Grove House
Jaco van der Westhuizen
Ingwenyama
(He Passed away, and I don’t have new person’s information.)
Rynhard Burger
Marataba Safari Lodge
21, Leeu Street
Reynoridge
Witbank, 1049
South Africa
adhqmh@r.postjobfree.com
Single
Code 8 Drivers License & Own Car
Let’s
connect!
“
She is highly self-motivated and well capable of achieving any goal she sets her mind to. Mariska is a quick learner, adapt to new technologies promptly and applied then in her daily work.
J.A VAN NIEKERK
MANAGING DIRECTOR.
CUSA (PTY) LTD.
“
Miss Roodt was a dedicated worker and always prepared to deliver her best. She fitted in well with all staff and cultures of the organization. She was always willing to walk the extra mile.
JEANNE HARDY
HR MANAGER.
TRAMONTO BOUTIQUE HOTEL.
“
She is a friendly, pleasant person and very popular among the Guests as well as her colleagues. I will most definitely recommend her to any company. I am convinced that she will be a valuable asset.
LUCINDA TURNER
MANAGER.
HIGHGROVE HOUSE.
LANGUAGE
English
(Fluent)
Afrikaans
(Home)
SKILLS
Reliable
Organized
Professional & Mature
Good Time management
Dedicated team player
MS Office proficiency
Self-starter
Guest relations
Office administration
Effective Communication
Record keeping
Multi-tasking
Problem solving
Customer service
Cash handling
Interpersonal skills
Technologically savvy
Helpful
RELEVANT COURSES ATTENDED
2012
Bar Tending Certificate
2012
Wine Course Certificate
2013
Opera Fidelio Certificate
2015
Hospitality Management Diploma
2018
Sage Pastel V18
Contact this candidate