PRIVATE & CONFIDENTIAL
CURRICULUM VITAE
FOR
CHRISHANDA, C
KIRKMAN
Email: adhqmc@r.postjobfree.com / Cell. No. 073******* PERSONAL DETAILS
SURNAME : KIRKMAN
NAME : CHRISHANDA CHARMAIN
NICK NAME : CHRIS
DATE OF BIRTH : 19 February 1967
SEX : Female
NATIONALITY : South African (Coloured)
MARITAL STATUS : Single
CHILDREN : 2 {33 years - 30 years)
HEALTH : Excellent
HOME ADDRESS : 275 St Amant Street
Malvern
JOHANNESBURG
2093
TELEPHONE NO. : 073-***-****
RELIGION : Christian
HOME LANGUAGE : English (Read, Speak and write)
OTHER LANGUAGE : Afrikaans (Read, Speak and write) CRIMINAL OFFENSES : None
HOBBIES : Swimming, Reading and Outdoor Activities DRIVER’s LICENCE : Code 10
EDUCATIONAL QUALIFICATIONS
LAST SCHOOL ATTENDED : Riverlea High
HIGHEST STANDARD PASSED : Matric
SUBJECTS : AFRIKAANS SG
ENGLISH HG
HISTORY LG
BUS. ECONOMICS HG
TYPING HG
ACCOUNTANCY HG
YEAR OBTAINED : 1985
FURTHER QUALIFICATIONS:
Secretarial Course - Kelly Green Oaks
Secretarial Seminars - Kelly Green Oaks
Office Management Diploma - Millpark Business College
• MOTIVATION
• TIME AND STRESS MANAGEMENT
• CUSTOMER CARE AND SERVICE EXCELLENCE
• DELEGATING
• ASSERTIVENESS AND CONFIDENCE
• TEAM WORK
• DEALING WITH DIFFICULT PEOPLE
• FILING AND SYSTEMS
• TELEPHONE AND FRONT LINE SKILLS
• PROJECT MANAGEMENT
• EVENTS / WORKSHOP SKILLS
GS1 Training - GS1 Barcodes
- GDSN Datanet.za
- 1Worldsync (Consumer Goods Council)
Time Management Diploma - Steven Covey Business Training First Aid Course - Beginners course for 2 years.
- First Aid for Department.
- Safety & Health Representative.
Computer Course - Windows XPS
• SAP
• Lotus Notes
• Microsoft Outlook
• Syspro
•
ACHEIVEMENTS
BHP BILLITON
• Reached Executive Secretarial level. Exec Senior Administration Assistant
• Changed from Secretarial to Administration - Managing of the BHP Billiton’s Vehicle Department)
• Excellent Communications skills with CEO, Senior Executive Management, Mine Managers and employees and Non-BHP Billiton staff (inclusive – Ingwe Coal, Samanor)
• Excellent computer skills.
• Excellent Typing skills
• Accuracy
• Input on time for payroll runs.
• Presenting the New Company Car Scheme to all Mines THE COCA-COLA COMPANY
• Liaising with Division Presidents, Directors, General Manager
• Bottler Partners (GMs, CEO’s)
• Liaising with Embassy’s for Visa’s
• Events (Bottler Conferences, Team Conferences / Workshop-coordinating (In SA,and African Countries)
• Liaising with Suppliers, Agents etc.
• Excellent Communications skills with CEO, Senior Executive Management, Bottling Partners and Non-Coca-Cola staff
Planning and organisational skills
• Professional and confident manner on the telephone and with visitors
• Ability to communicate clearly, concisely and professionally at all levels
• Confidentiality and integrity
• Strong interpersonal skills
• Strong attention to detail
• Ability to take the initiative and exercise sound judgement and decision making
• Ability to work under pressure and manage deadlines and willing to work extra hours if required
• Team player
• Positive attitude
• Proactive nature
• Ability to offer solutions to problems and obtain information as required for personal and business purposes
EMPLOYMENT RECORD
COMPANY : IMPERIAL RETAIL LOGISTICS
POSITION : SUPERVISOR PRICING DEPARTMENT
DATES : END 31 AUGUST 2019
PRICING
Pricing - Receiving of Price increases / Deals.
Loading of pricing, Trade Allowance, DC Allowance, End dates of previous List price, so that the new price pulls through. Checking if pricing is loaded on correct buying group. CLAIMS
Checking of all claims for all Principals
Ensure that Claims are signed of timeously.
Ensuring that pricing is pulling through right on the system, checking that buying group is correctly linked, discounts are put on the system.
Confirmation with Debtors Department.
SUPERVISOR
Manage team when Manager is not in the office.
Ensure that Team is adhering to the task rules, ensure that they load deals timeously. Training and assisting when and where necessary.
COMPANY : PATLEYS
POSITION : ADMINISTRATOR
DATES : 2013 - 2016
PRICING
Pricing - Receiving of Price increases / Deals.
Loading of pricing
End dates of previous List price, so that the new price pulls through. Checking if pricing is loaded on correct buying group. LISTINGS
Receive data forms for new listings on new SKU’s
Ensure that the packaging sizes are correct
Complete all listings on all buying groups
Email all listings to all relevant key accounts manager. loading it on GS1 (Consumer Goods Council) and DATANET. NCP
Bloem orders captured.
Contact person for any NCP queries (e.g. follow up on orders, deliveries, any other queries on description on products in stock, out of stocks, liaising with Customers etc. Sales reviews in the NCP Format, but busy changing it too look like Salma’s reviews. Assist Telesales with the NCP problems, pricing, discounts etc. Arrange collection of return stocks.
Liaise with Debtors on customers on hold / suspense Assist with any NCP issues.
CLAIMS
Checking of all claims for all customers.
Sign off on claims.
Ensuring that pricing is pulling through right on the system, checking that buying group is correctly linked, discounts are put on the system.
PURCHASE ORDERS
All purchase orders for NCP (Promo’s, damages, returns, expired stock) KEY ACCOUNTS
Assist where and when necessary. Sales reports
COMPANY : NCP YEAST
POSITION : PA / Secretary
: 13 September - current
DUTIES:
• Reporting to the MD, Marketing Director, Sales Director.
• Arrange flights, accommodation, car rental, sourcing for the cheapest accommodation and flights
• General typing,
• Most important is our Daily sales reports on Qlikview, Saspro
• Loading of deals (discounts on products)
• Monthly, daily reports on customers by region
• General setting up of meetings, booking of boardrooms COMPANY : Deloitte (Woodmead)
POSITION : Senior Secretary (TEMP)
: 8 March 2011 – 15 August 2011
DUTIES :
Administration / Secretarial Duties for Team Leader: COMPANY : Coca-Cola South Africa
POSITION : Senior Secretary / Exec Admin Assistant
: 1 May 2003 – 12 November 2010
Position became redundant – Team moved back to Kenya DUTIES :
Administration / Secretarial Duties for Strategic Div and MEC Div Directors in order to make Directors more efficient in their roles:
• To ensure that all relevant documents and agendas are ready for their meetings one day ahead.
• To ensure that all travel arrangements are correct and that flight tickets are handed to them timeously.
• To ensure that Visa’s when necessary are done timeously with passports.
• To ensure that scheduled meetings takes place, meeting rooms booked, equipment in working order and refreshments arranged.
Travel arrangements for team members to be arranged as per requirements.
• To ensure that team or associate travel arranged timeously and in accordance with their requirements.
• Ensure that Visa application is ready for travel.
• Ensure that transport is arranged to collect Associates from airport to relevant Hotel.
• Ensure that cash advances (foreign currency) is done timeously as per Manager’s request SAP Co-ordination of expense claims through the system within 14 days of travel being completed
• Timeous submission of all expense claims.
• Ensuring that expense claims paid to DB/AT and team’s salary account is done and paid on time, within 14 days.
• To ensure that cash advances are done timeously, and expense claims are done to clear advance.
• Purchase orders for stationery and products are done.
• Tracking of claims.
• Assist Hospitality Team, with various tasks:
Bottler Conferences,
Strategy Workshops,
Nedbank Golf Challenge,
Kiddies Christmas Parties,
Managing of the Soccer Suite at FNB, Soccer tickets for The Coca-Cola Cup. Strategy Workshops : Arranging workshops off site for 30 / 40 associates including Senior Managers, Brand Managers, Assistant Brand Manager, Customer Marketing Managers Strategic Business Planning Team
Team meetings :Offsite
: Executive Admin Assistant
• Schedule Franchise Director’s meetings / appointments
• Manage and Oversee Franchise Director’s Diary
• Manage and oversee Franchise Director’s e-mail during absence from office and provide appropriate alerts to urgent issues – redistribute work as appropriate to correct people and as per Franchise Director’s instructions and requirements
• Arrange flights, accommodation, cash advances, itineraries, transfers, meet and greet,
• Co-ordinate Franchise team travel arrangements & logistics – bookings, changes, etc to plan / budget, ground transportation, visa’s
• Setup, Manage and maintain all record keeping and filing – both manual and electronic e.g. budget, e-mails, documentation, correspondence, SAP
• Handle all routine correspondence and manage Franchise Director calls (take messages, act as liaison between Franchise Director and Bottlers (27Bottlers in 8 countries, BULT members, etc)
• Co-ordinate all Franchise team meetings / events (both on and off site)
• Co-ordinate Franchise activities as required including: special projects, vendors / supplier relationships,
• Respond to general, day to day Franchise department queries addressed to the team
• Ensure office is set up and maintained as an efficient working environment
• Liaise with Facilities as necessary re office requirements
• Handle general typing duties quickly and accurately
• Monitor Franchise Department budget on behalf of Franchise Director – identify discrepancies and inform relevant team member as and when notified
• Purchase Orders for 8 Countries.
• Budget Reports
COMPANY : BHP BILLITON
DATES : September 1989 to October 2002
POSITION : Typist Clerk
Position 2 : Secretary
Position 3 : Senior Secretary to the Chairman of the Development Trust
Position 4 : Sen. Secretary to the
Human Resources Manager
Position 5 : Salaries Clerk
Position 6 : Vehicle Administrator
• Every day running of the Vehicle Department.
• Purchasing Vehicles for Employees.
• Paying of invoices,
• Registration of Company vehicles.
• Requesting Cheques for vehicles bought, dealer to collect these cheques or depositing these cheques in Dealers bank account.
• Requesting of Petrol Cards.
• Selling of vehicles.
• Administration of these vehicles to be deducted of employee’s salary on monthly pre tax basis .
• Insurance for company cars on monthly basis.
• Claim forms for accidents, glass claims and theft.
• Correspond with Insurance Company, arranging hire vehicles.
• Deregistration of vehicles if vehicle was stolen or scrapped.
• Vehicles were then transferred to Nedbank. Nedbank does only the financing of these vehicles.
• Employee to complete letter of authorization with offer to purchase vehicle, I sign these documents for Nedbank to go ahead with the deal. Billiton still stands surety for these cars purchased.
• Receive lease agreement from Nedbank, relevant signatories to sign and fax back to Nedbank, Delivery note to the employee or dealer for releasing of vehicle.
• Arrange Nedfleet card; send driver to collect these cards.
• Tax invoices received for employee to be refund, the VAT goes on their petrol account as a credit.
• Make sure that tax invoice is correctly made out to Company name.
• Stannic Journal to employee’s petrol accounts.
• Nedfleet Journal to cost centre.
• Ad hock journals.
• Arrange Ned lease vehicles for expats when necessary.
• Ned inform for debits and credits from employee’s petrol account (transaction account).
• Allowance and insurance administration to be deducted and implemented on employee’s salary.
• Reconciliation of Salary deduction and Vehicle Scheme for auditor’s purposes.
• Dealing face to face with CEO, Senior Management, Middle Management / employees on daily basis.
• Telephone queries.
• Arranging meeting with Dealers.
• Dealers brings new vehicles for test driving to me.
• Letters for fleet discount, insurance participation and no monies owing on these cars when sold.
• Payment of full maintenance leasing cars on monthly basis.
• Receiving of Statements and sending them to all employees on the vehicle scheme.
• As the Billiton Vehicle Schemes controller, I receive a lot of invitations on launches and presentations from Dealers.
COMPANY : DATAFILM (BRAAMFONTEIN)
POSITION : Typist
DATES : February 1986 to August 1989
DUTIES :
REFERENCES
Reference:
Bokkie Lombard (Geologist) - 083-***-****
David Brown (Director) - 082-***-****
Doug Dennis (Technical Director) - 011-***-****
Greg Bull (Commercial Director) - +1-404-***-****
Heinrich Smit (Sales Manager) - 082-***-****
Joseph Sitati (CEO) - +254-***-******
Dr Garth le Pere (Professor) - 083-***-****
Professionalism Skills
• Dedication
• Ethics
• Honesty
• Integrity
• Maturity
• Patience
• Presentation
• Reliability
• Self confidence
Organizational Skills
• Categorizing data
• Coordinating
• Goal setting
• Meeting deadlines
• Multi-tasking
• Prioritizing
• Project management
• Scheduling
• Strategic Planning
• Time management
Team Building Skills
• Collaboration
• Communication
• Flexibility
• Listening
• Observation
• Participation
• Respect
• Sharing
Analytical Skills
• Critical thinking
• Data analysis
• Numeracy
• Reporting
• Research
• Troubleshooting
Life Skills Examples
• Cleaning
• Driving
• Emergency preparedness
• First Aid and CPR
• Folding and putting away laundry
• Following a recipe/basic cookery
• Garden maintenance
• Getting ready for work/school on time
• Grocery shopping
• Making a bed
• Making a household budget
• Organizing: closet, cupboard, shed, attic, garage
• Painting a room
• Parenting
• Setting and clearing the table
• Studying
• Taking out the trash
• Tracking personal finances
• Unclogging a toilet and basic plumbing
• Vacuuming
• Washing and drying clothes, dishes, windows or car Personal Life Skills Examples
• Adaptability
• Caring
• Common sense
• Cooperation
• Curiosity
• Effort
• Flexibility
• Friendship
• Initiative
• Integrity
• Organization
• Patience
• Perseverance
• Problem solving
• Responsibility
• Sense of humour
• Stress management
• Verbal and nonverbal communication