CRISTY MAY DESCARTIN

+971-**-***-**** adhqg8@r.postjobfree.com

PROFESSIONAL PROFILE

Dedicated individual pursuing a challenging and rewarding career in hospitality industry to apply skills learned in 8+ years of experience. WORK EXPERIENCE

July 2019 – Present Guest Relation Executive

Jumeirah Saadiyat Island Resort

March 2018 –July 2019 Guest Relation Assistant

Restaurant Reservations

Yas Hotel, Abu Dhabi, UAE

Operated by Marriott International

Job Summary

Accept and organize reservations. Prepare seating assignments prior to service. Preparing mise en place such as side stations, setting up table and chairs and napkin and hot towel folding. Greet and acknowledge the guest. Seat by escorting them to assigned table. Present menus, answer questions and offer information on menu items, beverages and special or promotions. Receive payment by cash or credit card. Manage sales transaction and reports before end of the shift.

Responsible for all restaurant bookings and general administration duties within the department. Handle beverage & food inquiries and bookings through phone and emails. Handle group inquiries, bookings and prepare proposal and contracts. Handle pre payment for B&F reservations and special events bookings if needed. Create reservations in Marclite indicating notes and preferences of the guest. Maintain communication with B&F Management, Outlet Managers, and other department in order to facilitate operation. EXPERTISE

Knowledge in Marclite

Eat To Eat System

Opera system

Oasys Software

Micros System

MS Application

Social Media

EDUCATION

BACHELOR OF SCIENCE

IN HOSPITALITY

MANAGEMENT

Siena College, Taytay Rizal

Philippines

2006 – 2010

March 2016 – March 2018 Food and Beverage Attendant Finz, Seafood Restaurant

Beach Rotana, Abu Dhabi

Abu Dhabi, UAE

Nov. 2013 – Nov. 2015 Lobby Lounge Waitress

Waldorf Astoria, Ras Al Kaimah

Ras Al Kaimah, UAE

Connie Award Winner 2015

January – July 2013 Hotel Associate / Front Office Go Hotels, Cybergate Pioneer

Mandaluyong, Philippines

October 2011 – October 2012 Food and Beverage Attendant Mandarin Oriental Hotel

Manila, Philippines

ADMINISTRATION WORK

October 2010 – October 2011 Admin Assistant

Universal Robina Corporation

Rosario Pasig City, Philippines

Job Summary

Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage. Ordering and receiving office supplies deliveries. Managing inventory of assets and supplies, monitoring critical level of stocks, sourcing for suppliers and submitting invoices.

PERSONAL INFORMATION

Hometown : Cainta Rizal, Philippines

Nationality : Filipino

Date of Birth : May 27, 1989

Age : 31

Marital Status : Single

Height : 5’6

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