Dewayne Morin

Zebulon, NC ***** 910-***-**** adhqey@r.postjobfree.com

Professional Summary

Experienced Above Restaurant leader and Director of Operations with over 25 years of experience in the Hospitality industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements and sales. Consistently saved cost while increasing profits. Recognized as a “People Builder” through servant leadership. Encouraging and empowering management and team members to excel and grow.

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.

Ranked in “Top 10” of Operators with Golden Corral

“Train the Trainer” Certified through Golden Corral

Member of product development group.

Resolved product issue through consumer testing.

Implemented and oversaw new training programs.

Oversaw construction, training and operations of new locations

Opened 6 new locations in a period of 36 months with all locations exceeding projections and two units setting opening records.

Skills

Labor scheduling

Culinary operations

Operations Improvement

Business planning

Inventory management

Multi-unit management

Profit & Loss

Location launch

Recruiting

Staff training/development

Local Marketing Initiatives

Operations Review

Cost-Benefit Analyses

Manager Support

Work History

Director of Operations, 02/2017 to Current

Cary Keisler Inc. D.B.A (Smithfield’s Chicken N' BBQ) – Cary, NC

I was recruited by S.C.N.B to bring senior leadership to the team.

Devised, deployed and monitored processes to boost long-term business success and increase profit levels by double digits.

Toured and audited 18 units per month with District Managers to assess performance and identify personnel with capacity to succeed in management positions.

Drove day-to-day operations by hands -on- leadership, achieving sales increases year after year.

Decreased food cost first year by more than $450,000 through careful application of cost monitoring, cost negotiating and training.

Created and implemented a training program.

Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization. Reduced turnover by 110%

Enhanced operational efficiency and productivity by managing budgets, accounts and training.

Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.

3 years of 16% average sales growth

Grew sales 42,500,000 per year to over 50,000,000 per year

Area Manager / Franchisee / Director of Operations, 08/1999 to 02/2017

Golden Corral – Raleigh, NC / West Palm Beach, FL

Boosted team productivity through enhanced training and streamlining of daily tasks.

Devised new promotional and regular menu items to boost customer numbers and market penetration while enhancing engagement and driving growth.

Boosted team productivity and efficiency by leveraging top-notch management and staff abilities.

Directed team of 450 team members and approximately 75 members of management across 15 units in operational development of service network, including implementation of quality requirements and operating standards.

Completed accurate material and labor estimates for jobs with $20 million+ budgets.

Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.

Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.

Developed and maintained positive relationships with employees.

15 plus years of 8% average sales growth

Certified Proctor and instructor of food safety

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