CT

OBJECTIVE

Experienced results driven leader with a reputation for integrity and accountability. Proven track record of recruiting and developing top talent.

SKILLS

I am a sales leader with 15+ years of retail experience in the optical industry. My experience has allowed me to succeed in all areas of the business and my execution has allowed me to improve sales at multiple locations while enhancing productivity.

Streamlining operations and staff development have been top priorities in my career.

I am driven, focused, determined, and welcome any challenge.

CASEY THERIOT

adhqd9@r.postjobfree.com 504-***-****

EXPERIENCE

AREA MANAGER • NATIONAL VISION INC. • APRIL 2015 – CURRENT

The Area Manager assists the District Manager with all operational and strategical activities of the retail stores in the district.

Essential Duties and Responsibilities:

Store Operations Management

Monitors and achieves profit and sales, and performance goals according to NVI standards.

Works with the District Manager to formulate and implement productive business development strategies to ensure long term success.

Sets standards and objectives for different stores and departments

Optimizes and oversees store operations to ensure efficiency and compliance with Company policies and operational guidelines.

Deals with problems by providing creative and practical solutions.

Conducts routine store audits of key store functions such as merchandising, professional relations, remakes, and customer service.

Ensures effective merchandising and execution of marketing and pricing promotions and initiatives according to Brand and Company standards.

Provides reports to the District Manager regarding store progress toward financial and customer service goals.

Defines unmet store needs and creates improvement.

Ensures quality standards are met and works with the store staff to reduce the number of remakes.

GENERAL MANAGER • NATIONAL VISION INC • JANURARY 2008 –CURRENT

The General Manager is responsible for the overall sales and profitability of a store location. Manages all operations of the store to include store P& L, personnel, merchandising, inventory management, training and safety.

Essential Duties and Responsibilities:

Store Operations

Drives, monitors, and achieves profit, sales and performance goals.

Optimizes and oversees store operations to ensure efficiency and compliance with company’s policies and operational guidelines.

Identifies areas of opportunity and creates an action plan for improvement.

Conveys a commitment to providing outstanding customer service and ensures all associates do the same.

Conducts routine store audits of key store functions such as merchandising, professional relations, remakes, and customer service.

Ensures quality standards are met and works with the store staff to reduce the number of remakes.

Initiates ongoing communication with the District Manager and provides store reporting as required.

Develops and maintains a good working relationship with doctor(s)

associated with the store and serves as liaison between doctor and store personnel.

Maintains facility to corporate and safety standards including building, equipment, parking lot and grounds.

OPTICIAN • NATIONAL VISION INC • JULY 2002 – DECEMBER 2007

The Sales Associate is responsible for selling, fitting and dispensing eyewear to customers.

Assists with dispensing eyeglasses and contact lenses to customers,

as permitted by state law.

Performs insertion and removal training of contact lenses to customers, as permitted by state law.

Educates clients on proper eyeglass and contact lens care.

Maintains accurate and organized patient records.

Checks on status and notifies customers when orders are ready or of any delays. Calls customers weekly for products waiting to be dispensed.

Assists Optometric Technician, Receptionist, and Contact Lens Technician when necessary.

Answers, screens, and forwards incoming phone calls.

Diligently maintains the cleanliness of all equipment, workstations and the overall facility daily.

Ensures inventory control and loss prevention procedures are followed at all times.

Maintains visual merchandising according to Brand and Company Standards. Keeps frame boards full and according to planograms.

Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives

EDUCATION

HIGH SCHOOL DIPLOMA • 1995 • FISHER HIGH SCHOOL

Graduated with a 3.5 GPA

College preparation courses

Editor and Chief of yearbook and school newspaper

ABOC • 2002

Earned ABOC accreditation.

VOLUNTEER EXPERIENCE OR LEADERSHIP

Attended L.E.A.D – Leadership Education And Development.

This past October I had the opportunity to attend LEAD: Unlocking the power of you, an intense weeklong leadership workshop that is aimed at understanding yourself and how to relate that to leading others. This gained me a new prospective and higher understanding of oneself and how to lead based on personal strengths.

References available upon request.

Contact this candidate