OANH LE
** *** ******** ***** ** adhq86@r.postjobfree.com
Calgary, AB. T2Z 4J3 (403)975- 0158
OBJECTIVE: To secure office administrative/ bookkeeping position in an office environment at a business that offers growth and upward mobility
EMPLOYMENT HISTORY:
Store Manager
Dairy Queen/Orange Julius, Marlborough Mall, Calgary 06/2013- now
• Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security.
• Financial management: planning and working to budgets, maximizing profits, controlling wastes, scheduling and training staffs, administering payrolls.
• Preparing payroll templates, recording sales, expenses.
• Maintaining accurate financial records; including Bank reconciliations, expenses and invoice entry to bookkeeping system.
• Updating franchise information, attending annual conference.
• Resolving all customer complaints and following up with customers to confirm solutions were satisfied. Office Administrator 08/2010-
04/2012
Hudson Groups, Calgary
• Daily reconciling cash and bank deposit
• Entering store daily sales and reporting to the head office
• Preparing vendor invoices, year-end inventories counts
• Fulfilling all administrative duties, which include faxes, email, multi phone lines, providing invoices to the managers.
• Office mail and courier services
• MS office including Word, Excel, Powerpoint.
Waitress 08/2007-08/2010
Bagolac Saigon Restaurant, Calgary
• Strong hospitality element, ensuring that the restaurant deliver high quality and drink with excellent customer services.
• Multitasking and organization skills demonstrated by maintaining high standard of customer service during high volume, fast paced operations
• High customer engagement and building rapport to establish regular customers. This also made customers feel comfortable and enhanced their dining experience.
• Training new employees into server positions, enhancing teaching skills and challenges. Oanh Le 403-***-****
Cashier 03/2005-06/2005
Edo Japan at Mount Royal College, Calgary
• Managing front counter and handling monetary transactions
• Recommend new products to customers to promote sales
• Effectively communicated with customers to obtain correct orders and reduce delay
• Maintained a clean and organized work environment to facilitate customer patronage. Bookkeeping/Sales Clerk 09/2000-1/2002
Hong Phat Ltd., Vietnam
• Processing, tracking, and reporting of expenses, generating receipts, invoices and payment processing. PERSONAL TRAITS:
Work well under pressure
Able to meet deadlines
Adaptable and able to learn new things quickly
Strong organization skills
Encompass the desire to learn and positively accepts criticism EDUCATION:
Computerized Accounting Diploma 07/2009-04/2010
Academy of Learning Career and Business College, Calgary General Business and Administrative Diploma 01/2004-5/2007 Mount Royal College, Calgary
English Academy Purpose (EAP) Program 09/2002-09/2003 Mount Royal College, Calgary
Accounting Program 09/2000-
01/2002
Lotus College, Vietnam
VOLUNTEER:
Information guider 2007
Mount Royal College Career Services (Career & Recruitment Fair 2007)