Administrative Assistant Manager
Resume:
Khate Pobre Elardo
Address: Al Jahily, Al Ain, UAE Mobile No. +971********* Email: ****************@*****.*** ASSISTANT ACCOUNTANT / ADMINISTRATIVE ASSISTANT / ANY ADMIN POSITION A detailed, oriented with excellent knowledge in accounts. Can having an expertise to perform a variety of administrative and clerical tasks. An innovated with creative skills and experiences to improve all business industry processes.
CORE COMPETENCIES
Accounts and Financial Management Customer Service Relation Secretarial Skills Budgeting and Cost Accounting Organization and Time Management Insurance Skills PROFESSIONAL EXPERIENCE
Al Borg Medical Diagnostic Laboratories - January 13, 2020 - July 13, 2020 Al Ain, United Arab Emirates
Front Desk Officer / Customer Service / Insurance Clerk cum Secretary
Greetings walk-in customers in polite, prompt, helpful manner and provide any necessary information or instruction and deal with customer needs and inquiries.
Ensuring that the results are complete signed and free from fees and for the customers. Keep results in an organized manner to be delivered to the customer, deliver the results to the customer after the receipt is taken, and send results to referring clients and follow-up customers who were late in receiving their test results.
Directing customers to the laboratory/operations manager or his/her designee for any queries, deal with walk-in customer’s complaints and directing them to fill out the complaint report.
Computer or hand fill customer satisfaction survey form to each walk-in customer and collect surveys from them. Call customers to join obtain information on survey questionnaire in case the customer did not fill the form.
Answer the phone in pleasant manner.
Using Al Borg Laboratory computer system for registration and creating job orders and issuing bills for customers upon receiving fees.
Print out the daily cash revenue report for balance, send lab request and deleted job orders to the accounting department.
Provide secretarial support and support and prepare for meetings.
Ensure that housekeeping maintains a clean, orderly laboratory, administration, reception area including waiting areas and bathrooms. Maintain sufficient inventory of material supplies and equipment for performance of duties.
Obtaining referrals and pre-authorizations as required for procedures, check eligibility and benefit verification, review patient bills for accuracy and completeness and secure any missing information.
Follow up patient’s approvals and rejections with the insurance team and with the patients.
Supervises courier staff and dispatches calls related to logistics of sample pick-ups.
Perform other related duties as assigned.
2
The Bookshop Library Establishment – October 14, 2017 – October 31, 2019 Al Ain, United Arab Emirates
Administrative Assistant cum Secretary
Implementing new procedures and administrative systems.
Establishes and maintains the files, records, correspondences received from the clients, contractors, suppliers and others.
Scheduling and coordinating meetings, interviews, events and other similar activities.
Assist office members and staffs with PowerPoint documentation.
Purchase office requirements and stationeries.
Maintain and updates the filling key and ensure that all procedures are strictly followed.
Make travel arrangements and itineraries.
Archiving data’s as required.
Organizes all files and records in database and outlook express folders and file maker pro advanced.
Provides list of pending inquiries to Manager on weekly basis for their information and action.
Perform other tasks assigned by General Manager/Managing Director from time to time.
Prepare/types all the correspondence such as letters, company formats, MOM.
Ensure all hard copies of documents are filed correctly and maintain electronic copy for the same for the easy retrieval by the team.
Prepares quotation as per Clients Inquiry.
Receive and screen visitors and telephone calls; schedule appointments, checks, sort and distributes mails and faxes to concerned person.
Specialized Medical Care Hospital – October 10, 2015 – October 12 2017 Al Ain, United Arab Emirates
Hospital Receptionist cum Archive Clerk
Serves patients or visitors and any clients by greeting, directing, announcing them appropriately and helping them by scheduling appointments, maintaining records and accounts.
Answers, screens and forwards any incoming phone calls while providing basic information needed.
Receives and sorts daily mail/deliveries/couriers.
Protects patients’ rights by maintaining confidentiality of personal and financial information.
Performs other clerical receptionist duties such as filing, photocopying, collating and faxing. Land Bank of the Philippines – 04 / 2014 – 04 / 2015 Philippines
Assistant Accountant
Prepares asset, liability and capital entry by compiling and analyzing account information.
Documents financial transactions by entering account information.
Summarizes current financial status by collecting information, preparing balance sheet, profit and loss statement and other reports.
Maintains customer confidence and protects operations by keeping financial information confidential.
Provides whatever support is necessary to the management accountant and finance team. Citistores Incorporated Centro Mall – 03 / 2013 – 03 / 2014 Philippines
Cashier cum Counter Checker
Scans items and ensures that pricing is correct.
Dispenses correct change and keep resolve amount discrepancies. 3
Validates cheque and issue receipts, credits and refunds.
Takes money in the form of card, cheque or credit cards. EDUCATION
Bachelor of Science in Business Administration, Major in Management Accounting Northeastern College, Philippines, April 2015
AREAS OF EXPERTISE
Proficient in Microsoft Office Suit: (Microsoft Word, Excel, PowerPoint), Outlook Express, File Maker Pro Advanced, POS System, Hospital Management System, Al Ameen Accounting System and Web Browsing – Microsoft Internet Explorer.
Knowledgeable in typing.
Good communication skills both written and verbal. ADDITIONAL PERSONAL DATA
25 years old. Single. Filipino/Philippines.
REFERENCES
Dr. Ahmed Mostafa Awad MD, PhD.
Associate Professor of Clinical Chemistry and Molecular Biology Al Borg Diagnostic Medical Laboratories
Medical Director Abu Dhabi and Al Ain
02-6767855
Mr. Mohammed Sawayeh Thoaileb Alkhyeli
The Bookshop Library Establishment
Chief Executive Officer/Managing Director/Owner
03-7551500
Dr. Ahmed Kamel Farhoud
General Surgeon Specialist
Specialized Medical Care Hospital
Chief Operating Officer
03-7552291
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