Priscilla Wiseman

*** ******* **** **, **** Columbia, SC 29170

843-***-**** adhq28@r.postjobfree.com

PROFESSIONAL PROFILE

Motivated and resourceful professional with a reputation for quality, proficiency, and reliability in service-oriented positions seeking to transition medical education and practical experience to healthcare industry.

High Academic Honors Recognition.

Well organized and experienced with Microsoft Office Suite; Types 60 WPM.

Finely tuned attention to detail; self-motivated and able to work independently.

Resourceful, flexible, and adept at acquiring new skills in support of company objectives. KEY QUALIFICATIONS

Child, Youth and Family Services Elderly Services Welfare Services Case Management Aide and Coordination Activities Assistance Health and Human Services Mental Health Strategies Behavioral Health Interventions Community Outreach Interview Techniques Intake Assessments Life Skills Competencies Crisis Intervention Skills Counseling and Social Systems Medical Terminology HIPAA Compliance Values and Ethics HHS Laws and Policies Social Services Liaison Client Advocate Public Health Assistant Domestic/Substance Abuse Aide Family Support/Visitation Worker

PROFESSIONAL EXPERIENCE

Maximus – 2020 Census 12/2019 -Present

Customer Service Representative

• Follow defined Census program information, processes, and procedures.

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.

• Adhere to Census approved scripts in conducting interviews and completing forms.

• Use frequently asked questions (FAQs) and help text to look up and provide information to inquiries.

• Enter data into desktop application to accurately capture all responses.

• Adhere to the Title 13 requirements for maintaining confidentiality of all Census data.

• Follow defined Census guidelines as they apply to completing Census forms.

• Report problems that occur.

• Adhere to designated work schedule.

Well Branch Early College High School – Beaufort, SC 11/2018 – 12/2019 Front Desk Assistant

● Handles daily work pressures.

● Assists students and staff in operation of copy center facilities, materials and equipment.

● Perform general office duties including answering multi-line phones, greeting the public, typing, filing. sorting and handling incoming and outgoing mail.

● Greet parents, students and staff in main office and direct as appropriate providing guest badges, bus passes.

● Supervise students in main office area, lunch area.

● Professionally represent the school

and the District in interactions with parents, community, staff, and students.

● Appropriately maintain and secure confidential records and inquiries. Paraprofessional Assistant

Work one on one with special needs students

Responsible for operating a safe, orderly, and positive classroom environment as a support system to the teacher.

Mentor the students on educational, emotional, and personal struggles.

Work in paraprofessional capacity in addition to traditional classroom responsibilities in the classroom. Priscilla Wiseman (cont.)

Assist teachers with the education and training of children with special needs with a focus on self-sufficiency, communication, interpersonal, and mobility skills.

Shadow students to class outside of the special needs environment. Source 4 Teachers - Columbia, SC 03/2018 – 11/2018 Substitute Teacher

Responsible for operating a safe, orderly, and positive classroom environment while the regular teacher is absent.

Follow the teacher’s lesson plans, as well as school policies, to provide effective instruction for students.

Work in paraprofessional capacity in addition to traditional classroom responsibilities in the classroom.

Assist teachers with the education and training of children with special needs with a focus on self-sufficiency, communication, interpersonal, and mobility skills.

Attend to the student personal needs and monitor health issues and response to treatment.

Assist with use of augmentative technology and help create an environment to best support student success. Calvary Christian Academy - Beaufort, SC 09/1994 - 05/2001 Teacher Aide/ Assistant

Tutored a Deaf Student for 6 months, effectively utilizing American Sign Language.

Assisted the in-class teacher in adhering to a diverse and enlightening curriculum.

Organized and supervised games and other recreational activities to promote development.

Prepared lesson materials, bulletin boards, displays, exhibits, and equipment.

Provided extra assistance to students with special needs, such as non-English speaking students or those with physical and mental disabilities.

Tutored and assisted children individually or in small groups, to assist in mastering assignments and to reinforce learning concepts presented by teachers.

Bilo Foods– Beaufort, SC 09/1998 - 12/1999

Cashier/ Customer Service Associate

Processed transactions and provided prompt and courteous customer service.

Worked as part of a team and interacted with diverse customers and staff members.

Followed all policies as they related to customer confidentiality. Southern Pay-Tel - Beaufort, SC 05/1993 - 01/1995

Administrative Assistant / Secretary

Counted and transported money to the banks.

Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals.

Arranged repairs when there were equipment malfunctions

Greeted visitors or callers and handled inquires or directed them to the appropriate person according to their needs.

Operated office equipment, such as fax machines, copiers, or phone systems

Recorded information, updated files, and maintained documents such as correspondence or other material.

Set up and managed paper or electronic filing system

Used computer for various applications, such as database management or word processing. EDUCATION

Ultimate Medical Academy

Associate of Science Degree - Health and Human Services, 2017 Fully accredited, accelerated program designed to develop skills needed for healthcare and community-setting support and advocacy roles and promote adherence to relevant public policies, rules, and ethical practices including patient confidentiality. Program content develops the skills needed for effective communication with patients, assessment of patient needs, identification of life cycle phases and transition points as well as those needed to address issues related to funding, resource allocation, and the design and delivery of high-quality support services. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

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