Receptionist
Resume:
AKACHA LISLY A.
IKOTUN, LAGOS NIGERIA.
10TH OF NOVEMBER, 2020.
THE MANAGER OF IVANA RESOURCE
IKEJA LAGOS, NIGERIA.
Dear Mr.\Mrs\Ms,
An Application for the Post of a Receptionist.
I am thrilled to be applying for the receptionist position at the Ivana Resource. I am a highly motivated worker with two years of work experience handling an open desk job at Ganago Bariduura first monie agent at Ukwa East Local government in Abia State. In addition, I graduated from the University of Buea Cameroon with a degree in Performing and Visual Arts. Also, I did Masters in Development Studies with two years of experience though awaiting graduation. My skills and academic experiences make me fit for the role. During my two years as an assistant manager in the Ganago Bariduura POS, I developed many skills to assist with the rapid growth of the Beulah World Enterprise. I was tasked with welcoming customers, making fund withdrawals, making payments, opening first bank accounts to customers, recording transactions details for each day, submitting daily reports, filing customers’ complaints and reporting to the bank, solving transaction issues arising from the customers and their accounts, attending agents meetings with the First bank, at the headquarter, recruiting office staffs. Among the other first monie POS present in that locality, my branch was the best as seen in the many bonuses my boss received from the bank, the highest number of customers we received per day up to 100 customers plus per day and the testimonies received from customers that my attitude is what has been drawing them close to our office for transaction purpose. Again, I have served in Christ Embassy in Abia State in the first timer department whereby, I received those coming to church for the first time, served as a service manager whereby, I coordinated how the service goes[starting time, who officiates what activity in the service, what is to be put in place to have a successful service, served in the follow up department whereby, I make calls to follow up on those who came to church newly, remind the church leaders and members of church meetings and time, pass updates from the Pastor to members concerning church events\meetings [if any], keep track record of all the church members\activities, handle cell meetings as s cell leader and PFCC unit under the auspices of the Pastor in charge. Having studied your job description, I am aware that Ivana Resource is looking for a receptionist that can handle more than the occasional visitor and phone call. Given the wide range of my responsibilities at my previous job, I believe I have requisite skills and abilities to handle any tasks that you require. I would love to have the opportunity to further explain my qualification for you can contact me by email at ************@*****.***\070********. Am at your convenience.
Sincerely,
Akacha Lisly A.
CURRICULUM VITAE
Professional Profile.
I am a presentable and helpful receptionist. I love to meet and greet the guests, offer advice and tips about where to visit and how to get the most out of their stay. I love to speak with guests before arrival and take bookings.
Presentable, Sensible and practical, Approachable and friendly, Focused and attentive, Confident, Flexible and Adaptable.
EDUCATION
B.A in Performing and Visual Arts [the University of Buea Cameroon 2014]
GCE Advanced Levels 2011
GCE Ordinary Levels 2009
PROFESSIONAL EXPERIENCE.
2019-2020\Assistant Manager.
Achievement
Supported general manager in managing company ensuring smooth service by attending Agents meeting with the First Bank. I also collected money from the bank and take to the POS office for daily transaction.
Lead other team members through motivation, delegation and instruction.
Interviewing, hiring and training new team members.
TEAM MEMBER\CASHIER
Promoted to assist Manager after four months of employment.
Collected customers ATM cards, withdraw money the amount of money expected and paid the customer.
Multitasking by flexibly fulfilling necessary roles.
2018-Present\Church Staff
First timer service.
Received people coming to church for the first time.
USHER\USHER HEAD
Ushered people to their seats in church as they come.
Arrange chairs in church, clean the church environment before church service begin.
Cleaned the church auditorium immediately after the service and put things in order.
Raised leaders in the department.
SERVICE MANAGEMENT.
Prepared monthly service anchor\fuel structure for the church.
Ensured church service starts and ends as it should be.
Followed up those to anchor the service were present or replaced if absent before church service begins.
Ensured service anchorers maintained the time allocated to them for the segments anchoring.
Ensured the Pastor respected the time allocated to him for his ministration.
PFCC[PASTORAL FELLOWSHIP CELL CORDINATOR
Created different Cell groups in church and portioned the members into the various cells each cell headed by a Leader.
Ensured all the cell leaders held their cell meetings at their various locations on the cell meeting days.
Visited the cells at their various sites to monitor the activities.
Gathered reports from the cell leaders, concluded on it and submitted to the Pastor in charge.
CELL LEADER.
Held cell meetings with cell members.
Raised cell leaders in my cell.
FOLLOW UP
Handled multiple calls to first timers in church. Kept track records of all the first timers, members and activities in church.
Passed reminders through calls to church leaders\members, passed through information from Pastor to Leaders in case need be.
SKILLS
Microsoft word
Multi-line phone calls.
Problem-solving
Typing skills
Customer experience
French and English.
ADDITIONAL SKILLS.
Two years’ experience [MSc in Development Studies] in the Cameroon Christian University, Kumba.
Four months experience [BSc in Theology] in the Apostolic Bilingual Seminary Kumba.
RESUME SUMMARY
Friendly and efficient receptionist, skilled in both verbal and written communication, experienced in customer service as well as the composition of correspondence, fluently bilingual in English and French.
CONTACT
Email; ************@*****.***
Phone; 070********\ 081********
WhatsApp; 070********
REFERENCES
References are available on requests or in writing to the above employers
Contact this candidate