Employee Relations Manager

Senior Recruiter Profile

Self-motivated with diverse credentials which combine solid, tactical leadership and human resources expertise with a strong business background, an ability to work collaboratively, and a commitment to achieving corporate goals. Results-driven manager with the proven ability to motivate personnel to reach desired individual and regional specific company objectives, and dedicated to maximizing profits, providing impeccable customer service.

Jeanine Moore MBA

1493 Orchid St. Yorkville IL 60560.

Cell: 630-***-****

adhpu6@r.postjobfree.com

STRENGTHS & CORE COMPETENCIES

●Persuasive, solution-oriented with highly effective motivational skills.

●Superior ability to assemble talented teams and devise effective recruiting strategies, coupled with strong negotiation and problem-solving skills.

●Thorough understanding of the importance of accurate, detailed reports and plans, with a strong working knowledge of business analysis techniques.

●Experienced in evaluating and creating budgets and profit & loss statements, with an exceptional understanding of how-to bring profitability and success to an organization.

●Strategic thinker with a proven track record of developing and implementing effective marketing plans, creating solid strategic alliances, and consistently meeting deadlines and objectives.

●Outstanding ability to efficiently and profitably manage day-to-day individual business operations as well as multiple locations and territorial/regional operations.

●Strong Microsoft office skills including Word, Excel, Access, Powerpoint and Outlook.

●Utilized ATS software-Kronos, ADP, Workday.

●Input insurance deductions, retirement benefits, garnishments, tracked Paid Time Off (sick, vacation and personal time, etc.) and sorted checks for distribution.

●Communicated with various departments to process pay information and handle questions from supervisors and employees regarding paychecks, timecards and other payroll related issues.

Experience

Premier Employee Solutions July 2019 to present

Regional Area Recruiter

Field/Remote

●Achieves staffing objectives by recruiting and evaluating job candidates; advising managers.

●Establishes recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs.

●Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport.

●Determines applicant requirements by studying job description and job qualifications.

●Attracts applicants by placing job advertisements, and using newsgroups and job sites.

●Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.

●Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications.

●Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; and emphasizing benefits and perks.

●Avoids legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures, and conducting training.

●Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Allegis Global Solutions Jan 2017 to July 2019

Recruitment Manager

Remote- TruGreen Account

Reason for leaving-Contract ended

Direct oversight of 6 Recruiters and 10 total staff, including onboarding, employee relations, career development, coaching, disciplinary issues, and recognition.

●Responsible for undertaking recruitment activities with a focus on direct sourcing.

●Advised other recruiters to understand the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.

●Communicated recruitment trends and market intelligence and acting as a Talent Advisor to hiring managers.

●Identified and escalated risk or compliance issues.

●Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and always agreed client process.

●Provided recruitment guidance and advice to the Recruitment Sourcing Specialists and Recruitment Coordinators.

●Monitored and analyzed recruitment activity of designated business areas for accurate volume forecasting.

●Coaching candidates on how to prepare for selection stages.

●Provided professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practice.

●Utilized specialist market knowledge to assist with the development and on-going management of pre-qualified Talent Pools in collaboration with the Recruitment Sourcing

●Sourced, screens and scheduled interviews with candidates for high volume position openings using applicant tracking database and job board keyword searches, cold-calling prospective applicants and referral sources, and networking.

●Develops and maintains a pipeline of candidates for assigned positions.

●Teamed with hiring to determine plans to identify candidates including applicant tracking database searches, job board keyword searches & phone/web mining.

●Achieved or exceeded goal for candidates placed in training program for each of four quarters

Allied Equity Partners Oct 2017 to Jan 2018

Corporate Recruiter

Winfield, IL

Reason for leaving-Better Opportunity

Served as the department leading manager in charge of 15 recruiters covering 3 states in the South East of the United States.

●Reviewed resumes and sent receipt acknowledgement to all applicants and presented potential applicants to hiring managers for review.

●Scheduled and conducted phone screens for potential candidates providing feedback to hiring managers.

●Scheduled in-person interviews for hiring managers at multiple locations across the US

●Traveled to locations to assist with mass interviewing for new plant openings.

●Assist with the administration and on-boarding of new associates with background checks, drug screens, physicals and reference checking. Send decline letters to candidates not hired.

●Attend career/job fairs at various locations throughout the US

●Created a program for sourcing top candidates for student internships and management training programs.

●Track, monitor, analyze market and recruiting processes for effectiveness and propose solutions to recruiting challenges as necessary.

●Expanded the company’s social media presence to attract top talent to all positions.

●Assist in implementing a result-driven comprehensive recruitment plan consistent with the strategic vision of the company

●Utilize creative and non-traditional recruitment strategies implementing special recruitment programs to help attract and build an experienced, skilled, and diverse talent pool.

DHL Supply Chain Jan 2017 to Sep 2017

Regional Recruiter

Romeoville, IL

Reason for leaving-Family Leave

Managed the Executive, Lateral, and Campus recruitment function for North America.

●Post job on job board websites as requested by hiring managers to interview.

●Review submitted applications and/or resumes for applicant job fit.

●Phone screened/ Interview candidates qualified candidates

●Created job folders to document the selection process, monitor folders throughout the hiring process, closing the job folders and reviewing to ensure the job folders are complete.

●Scheduled candidate for interview with hiring managers.

●Participate in job fairs and networking opportunities with the community.

●Administer hourly GDTI pre-employment testing.

●Partnered with hiring managers and local human resource representatives- understanding the need, communicating status updates and operating at a level to meet and exceed individual key objectives for the role.

Just Energy-Energy Supplier Resource March 2016 to Jan 2017

Regional Recruiter

Westmont, IL

Reason for leaving- Looking for company growth and a more challenging position.

Manage the High-Volume Full Cycle Hiring process for all (200+ positions per year).

●Work with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.

●Identify, source and engage candidates through creative and innovative sourcing approaches by using the internet, job boards, job postings, referrals, networking, and any other resources to find potential candidates.

●Planned and implemented creative recruiting strategies to maintain a qualified pipeline of candidates

●Partner with managers to determine hiring needs and develop/implement creative and effective strategies.

●Work with candidates through the entire hiring lifecycle, from intake to interview to job offer.

●Regular follow up with the respective hiring managers and candidates to maximize effectiveness of the recruitment process.

●Building relationships with both passive and active job seekers

●Maintains payroll information by collecting, calculating, and entering data. Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

Vixxo-Commercial Property Management April 2013 to March 2016

Lead 2-Call Center Supervisor/Assistant Account Manager

Lombard, IL

Reason for leaving-Better Opportunity

Responsible for appropriately increasing volume growth, market share and profitability in targeted recycling accounts. Developed and implemented strategic initiatives designed to optimize the performance of key accounts. Secured relationships with key internal contacts to expand the supplier network to multiple national accounts.

●Designed the employee performance evaluation process and merit program.

●Supported 27 departments.

●Analyzed each department's training needs and developed new training programs based on the analysis. Planned and led training programs on staff development for employees at all levels, including executive leadership.

Family Dollar Stores April 2012 to February 2013

General Manager

Melrose Park, IL

Reason for leaving- Relocated

Accountable for managing profitability with annual sales exceeding $3 Million while simultaneously increasing brand recognition through efficient operations

●Planned and led training programs on staff development.

●Offered specific training programs to help workers improve customer interactions and overall job performance.

●Recruited and interviewed 150 applicants per 6-month period.

●Trained 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

●Answered employee questions regarding better pay and better work conditions and resolved any issues.

●Conducted new employee orientation to foster positive attitude toward organizational objectives.

●Perform bookkeeping for all financial transactions reconcile and balance all accounts,complete month end closings.present financial statements.A

●Analyze financial data and produce financial reports.

●manage inventory.

●administer accounts payable and accounts receivable.

TravelCenters of America November 2009 to July 2012

General Manager

Hampshire, IL

Reason for leaving-Better Opportunity

Property in QA failure for Condition and Service scores. Major issues of Condition remedied within 60 days, Service scores reached threshold in 60 days, and property would pass QA at this time.

●Addressed inquiries from employees and management regarding new-hire activity and ongoing employee

relation issues.

●Processed an average of 50 invoices per month for a large-scale organization.

Renegotiated payment terms with dozens of suppliers.

●Calculated figures such as discounts, percentage allocations and credits. Coded the general ledger and processed vendor invoice payments.

●Analyzed each department's training needs and developed new training programs based on the analysis. Planned and led training programs on staff development.

●Presented training information via role playing, simulations and team exercises.

●Gathering and examining timesheets to ensure their validity.

●Entering start and end times onto the payroll software.

●Ensuring that compensation for overtime work is calculated at the appropriate rate, and that annual leave is calculated accordingly, if applicable.

●Confirming that legally-mandated and optional deductions have been processed correctly.

●Preparing and distributing hard copy or electronic paychecks.

●Performing all tasks well before the pay run to ensure that staff members are compensated and notified on time.

●Addressing queries about payroll-related issues.

●Working to resolve discrepancies in payments as a matter of urgency.

Education

Colorado Technical University

MBA: Business Management concentration Human Resources Management 2018

Colorado Springs, Colorado, USA

Emphasis in Human Resource coursework Applied Managerial Accounting, Strategic Human Capital Management, Applied Managerial Marketing, Operational Human Resource Management, Applied Managerial Economic, Current Legal Issues in Human Resource Management, Managing Organizational Development and Change, Strategic Management in Dynamic Environments, Management Capstone, Introduction to Business Law, Foundations of Business Management

Colorado Technical University 2016

BSBA: Business Management concentration Human Resources Management

Colorado Springs, Colorado, USA

Emphasis in Human Resources. Coursework in Communications and Organizational Behavior, Project

Management, Accounting I to III, Business Law I, International Business, Operations Management

Communications, Logistics/Supply Chain Management, Spreadsheet Applications, Professional Speech and Communication Staffing the Organization, Compensation and Benefits, Managing Employee Performance, Management of Human Resources, Training and Employee Development, HRM Legal Environment,

Managing Labor-Management Relations, Building Effective Teams. 3.2 GPA

Position Recruited For:

Non-Exempt

Production Technicians General Laborer Dry/Wet Plant Operators

Primary Loader Maintenance Electricians Heavy Equipment Operators

Loadout Operators Belt Operators Maintenance Technician

Sales Technicians Forklift Operators Pick/Packers Inventory Control Clerks Customer Service Rep Tractor/Trailer Drivers Administrative Assistants Sanitation Technicians Call Center

Cashiers Line Cooks

Exempt

Plant Design Engineer Network & Wiring Tech Conveyor Engineer

Mine Production Foreman Maintenance Foreman

Shipping Foreman Plant Manager VP-Engineering

HR Manager Maintenance Foreman Operations Manager Structural Engineers Site Managers Field Manager

HR Skills

FMLA/ADA/EEO/WC Staff Recruitment & Retention Orientation & Onboarding

HR Policies & Procedures Employee Relations Training & Development

Alternative Disputes Resolution Training & Development Performance Management

Benefits Administration Organizational Development HRIS Technologies

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