Office Service

** ****** *******, **********,****

Postal Address P O BOX 300, Pennington, 4181

083-******* : ********@*****.***

BEVERLEY LYNN SMITH

WORK EXPERIENCE

JONSSON WORKWEAR SOLUTIONS: OCT 2000 – MAY 2020: (Retrenched during Covid 19)

Customer Service for Customer Workwear Solutions, dealing with major retail stores with supplying their staff uniforms. Jonsson Workwear is one of the largest staff uniforms suppliers in Southern Africa.

My dealings were with respective Head Offices, customers within SA and over borders (Zambia, Namibia, Botswana & Swaziland). I had to make sure that orders emailed through were processed and packed correctly. Following up with our courier company regarding timeous deliveries.

Dealt with customer returns, service, quality issues and complaints. Dealt with the DC (warehouse) and packing staff to ensure orders were packed and labeled correctly. Dealt with our Representatives country wide assisting them with orders and deliveries.

Assisted with Account Managers for stock on hand, Production Managers with work in progress from Lesotho factories, Processing orders and invoicing when required.

Tutored all new data captures on correct procedures when capturing orders & mentoring of new Customer Service staff.

Reference: Neerasha Maharaj 031-******* or Bruce Turner

MOBILE LINK cc (Cellular): AUG 2004 – FEB 2005:

Employed for general office admin work. Compiling of cellular promotions on a monthly basis.

Loading all new & upgraded contracts onto a special data program. Sent out bulk SMS's to customers due for cell upgrades and birthday wishes to existing custom er's. Checked all provisional claims to be correct prior to sending to MTN head office.

Dealt with petty cash from 4 stores in KZN.

Reference: Joy Reeves 083-******* or 039-*******

JONSSON WORKWEAR SOLUTIONS: MAY – JULY 2004:

Employed on a three month contract for data capturing of uniform orders for Pick n Pay, Spar, KFC, Spur.

MARINE SURF LIFESAVING CLUB: JUNE – OCT 2002 (& NOV 2003):

Employed on a temporary basis as Secretary/Admin for the following;-

• sort out membership database

• organise the Annual Prize giving funtion

• Attended AGM and monthly committee meetings to take minutes

• Progammed security access disks and make up new membership card

• Dealt with Municipality for repairs to building

• Dealt with Petty Cash and wages for cleaning staff and Sunday Professional Lifeguard duties

Reference: Mervyn Perry 064-*******

TELKOM SA: APRIL 1978 – DEC 2000:

Secretarial/Admin duties;-

Typing of all confidential memos, letters & correspondence. Compiling of Minutes of Meetings & preparing of Agenda’s.

Attended all Disciplinary & Safety Meetings acted as “Scribe”. Handling of Petty Cash. Maintaining a Daily Staff Register.

Compiling of graphs on Excel & Overtime Spreadsheets. General office duties – switchboard, filing, faxing, photocopying, reception. Monthly submissions of vehicle log sheets, booking of vehicles for repairs/service, monthly vehicle and tool inspections. Assisted with ferrying vehicles to and from workshops. Ordering of new tools via the main stores, collecting of stores & tools, monthly ordering of stationery, preparation of order for external and internal purchases.

Dealt with Shipping Agents for new telephone services on board ship. Assisted with massive exchange cut-over during October 1991 – responsible for the creation of new electronic numbers.

Dealt with 3 Faults men & 3 Fitters for repairs to telephones and installation of new telephone services.

Achievements:

Received a ‘SPOT LIGHT’ Award for EFFICIENCY & DEDICATION

Received 4 letters of Recommendation from Telkom Management – including 3 salary notch increases,

2 years seniority & promotion.

Letter of THANKS from Senior Director for assisting with Confidential typing of Job Evaluation project.

Reference: Mrs S Keeley +64-22-099**** (New Zealand)

COMPUTER EXPERIENCE:

Windows, MS Office - Word, Excel, PowerPoint, E-mail & Internet

COURSES ATTENTED:

Customer Relations, First Aid, Client & Business Orientation

HOBBIES, INTERESTS & ACTIVITIES:

Scuba Diving, Snorkeling, Hiking, Gardening, Nature Conservation, Cycling, Reading, Restoring old wooden furniture

EXTRACURRICULAR ACTIVITIES & ACHIEVEMENTS:

Natal colours for Softball, Qualified Pool Lifesaver, Sports Captain & Class Captain

Chairperson of Apartments Building & bookkeeping for same apartment block 1987-1998

TERTIARY EDUCATION:

1977 – Damelin College – Secretarial Diploma: Typing, Dictaphone, Shorthand, Business Methods & Economics.

EDUCATION:

1974 to 1976 - Durban Girls High School - Grade 10: English, Afrikaans, Typing, Business Economics, Accountacy, Geography.

GENERAL INFORMATION:

Between 2000 – 2005 worked part time for Legal Recruit doing general secretarial duties for a variety of companies from 2 days to 3 weeks at a time.

2001/2 - Volunteered at Ushaka Marine World whilst it was being developed

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