PARAG JARIPATKE

Pune, Maharashtra, India

(Cell-India) +91-853******* (Cell-US) +1-571-***-**** • adhplq@r.postjobfree.com

** ***** ** ***** ** experience with 14 years of technical leadership in cloud, devops and site reliability engineering (SRE).

Currently in India, I am looking for H1B transfer. My previous employer had filed my extension in Nov 2018 for H1B.

I am available for interviews through Phone / Hangouts / Skype and can join immediately after visa stamping.

I have my I140 approved in Jan 2015.

PROFESSIONAL HIGHLIGHTS

·Strong interpersonal skills with an ability to effectively communicate and collaborate with teams across the entire organization, globally.

·People management including work plan development, performance management, coaching and mentoring, team building and development including organization structure, recruiting and global team management.

·Financial management including budget management, forecasting, compiling and presentation of management reports on team performance including metrics, deliverable status, etc.

·Adherence to IT processes, policies, and procedures including IT Security and IT Controls Compliance .

·Provide direction, guidance and leadership for all program/projects executed or supported by teams.

·Lead team of 45 engineers for newly acquired project. Planning from knowledge transition till creating support policies, procedures.

TECHNICAL COMPETENCIES

Strong experience in Data centre operations, Cloud and migration from private cloud to AWS.

Accountable to achieve KPIs, SLAs .

Reduce MTTD and MTTR via developing tools and leading technical troubleshooting of major incidents.

Building CI/CD pipeline to automate and enable continuous deployment of bug fixes and new releases to appropriate environments

Develop the team's capability through continuous learning

Participations in architecture and software development life cycle and activities

Working closely with the Engineering, Networking, DBAs, DevOps and SRE teams (stakeholders).

Ability to quickly learn new technologies and standards.

Oversee onsite and offshore teams – SRE, DevOps, Networking, DBAs.

Report Change requests, impacts and project status updates to Senior Management.

PROFESSIONAL CERTIFICATIONS

Certified Kubernetes Administrator

AWS Certified Solutions Architect – Associate

Microsoft Certified Professional - Azure Infrastructure.

Sun Certified Solaris Systems Administrator

TECHNICAL SKILLS

DevOps Tools – Chef, Git, Jenkins, TravisCI.

Infrastructure automation – CloudFormation, Elastic Beanstalk, Terraform.

Big Data – Splunk, Apache SOLR, Zookeeper.

Containers – Docker, Kubernetes, AWS ECS, ECR, EKS.

Cloud – VMs, AWS – EC2, AMI, S3, EBS, ELB, Autoscaling

Databases – MySQL, MSSQL, Oracle, AWS – RDS

Caching / InMemory DB – Redis, Couchbase, Memecached, MongoDB.

Queues – MSMQ, AWS – SQS

Monitoring – AWS CloudWatch, Nagios, Grafana.

Alerting – Splunk, OpsGenie.

Scripting – PowerShell, bash, VBScript.

Programming – Python, Java.

Web / Middleware – Apache, Nginx, IIS, Tomcat, WebLogic, JBoss

OS – Red Hat Linux, CentOS, Windows Server.

CAREER SUMMARY

EMPLOYER – Oath Inc., Dulles, VA

ROLE – Technical lead Devops and SRE

DURATION – May 2013 till Jan 2019

·I was leading a team of 5 site reliability engineers (SREs) and 5 devops engineers. Motivate, mentor and provide training for existing and new product development updates and Devops tools, SRE and CICD processes.

·Manage Incident Management for production outages, leading the call, best practices to restore production service and then provide RCA to business after collaborating with different teams and making sure RCA is validated.

·Managed 30+ internet / ecommerce and intranet applications with 5000+ servers in private cloud as well as AWS.

·Lead and deep dive into root cause analysis of production impacting issues. Presenting to senior management presentation of P1 issue, root cause, mitigation plan and add to contingency planning documents, if required.

·Management of KPI, SLA reporting to management and making sure targets are achieved according to agreements.

·Represent current and future status to senior management using JIRA and Splunk dashboards.

·Measure and present SRE metrics – MTTD, MTTR, Error budgets etc.

·Manage and present monthly monitoring and alerting reporting statistics of various supported application in production environment using tools such as Grafana, Prometheus Nagios and CloudWatch.

·Manage CICD pipeline in private cloud as well as AWS. Technologies used were Chef, Git, Jenkins, Travis CI, ECS, EKS, K8s, Docker.

·Manage migration from Private cloud to AWS and further to containerization in ECS / EKS.

·Pre-analyze and provide cost estimation of migration and new project in AWS.

·Onboard existing and new applications to AWS, CI/CD framework including knowledge transition from development team to team members and guiding them to setup build and deployment process.

·Methodologies followed – SDLC, Agile, Scrum, Kanban boards.

·Rearchitected applications during migration to AWS fit various services available in AWS. Especially SOLR which hosted around 2 TB of data to save costs.

·Manage second largest Splunk Infrastructure in world (2 PetaByte).

·Lead and follow ITSEC guidelines and mitigate various risks identified by ITSEC team within AWS infrastructure and within applications.

·BigData – SOLR (2TB) & Splunk(1PB).

·NoSQL – Couchbase, Redis, MongoDB

EMPLOYER – ICONMA LLC

CLIENT - Capital One

ROLE – Senior Systems Engineer Lead

DURATION – Jan 31, 2011 till April 2013

·Support Capital One’s E-commerce infrastructure applications.

·Capacity Planning - Analyzing memory usage, process consumption and different parameters related with .Net and JBOSS (JVM) memory management.

·Recommending hardware / software solutions after analyzing historical data.

·Analyze set of patches and their descriptions so that it does not adversely affect production systems.

·Expertise lies in finding opportunities to automate operational tasks using vbscript, PowerShell in Windows and shell scripts in UNIX.

·Interpretation of gathered data into Excel graphs for higher management reports.

·Responsible to track and report updates to problem management along with business updates to higher management, till director level, for outages or high severity incidents.

·Root cause analysis, prioritizing impact and accordingly aligning problem management resource to prioritize it or represent it as a business case.

·Updating Visio, word and other documents related with change in architecture or infrastructure components within applications.

·Working with monitoring team to setup monitors at different levels of escalations.

·Analysis of current applications hosted in Windows 2003, .NET related with memory management, private / virtual bytes, GC collections etc.

·Analysis of current applications hosted in Apache & Jboss related with memory management, JVM usage, GC collections etc

·Upgraded infrastructure from Windows 2003 (IIS 6.0) to Windows 2008 R2 (IIS 7.5)

·Capacity planning (memory) monitoring for software releases.

·Automated restart of web and application servers.

·Automation of hourly reports for Alerts delivery subsystem.

·Created scripts for weekly backup of databases, zip and move for legal requirements.

·Created dashboard to start / stop and restart for web servers.

EMPLOYER – MCAFEE

ROLE – Manager Server Operations

DURATION – Sept. 02, 2010 to Jan. 21, 2011

·Manage and support mcafee.com consumer infrastructure.

·Hiring, training, mentoring, performance appraisals and career development for employees.

·600+ servers with 32 locales worldwide with “follow the sun” model.

·Bladelogic and Shavlik analysis and reporting to management for patching and releases.

·Decision maker to analyze test results in performance testing, generating reports and go ahead to production.

·Participate in requirements from business side and work for a cost-effective solutions to implement the same from initiation to implementation.

·Migration of applications from IIS 5 to IIS6 and IIS 6 to IIS7 after analyzing performance test results.

·Migration of systems from physical servers Windows 2000 to VM Windows 2003 and Windows 2003 to Windows 2008, after analyzing performance test results.

EMPLOYER – MINDRIVER IT P. LTD

CLIENT – McAfee - Bangalore, India

ROLE – Web Technical Analyst

DURATION – July 2009 to Aug. 2010

I was performing role as analysis of Web Operations on client side at McAfee. 24 X 7 managing Mcafee.com consumer infrastructure hosted on around 600+ servers for 32 locales worldwide with “Follow the sun” model. I was responsible to analyze current infrastructure environment using capacity matrix, system level metrics and web metrics. I was also responsible to actively report system and applications reports with root cause of failures (if any) to senior management along with mitigation plan for failures. I was also decision-making authority for approvals of changes to production after analyzing test results from performance testing environment. We were supporting applications by following up with Standard Operating Procedures like Change Management, Ticketing Systems in addition to Best Practices.

·Currently implementing the project of migration of systems and applications from Santa Clara to San Jose data center.

·Bladelogic Management for patching and releases.

·Gather data from Web Analytics – Web Trends and analyze for any discrepancies.

·Participate in requirements from business side and work for a cost effective solutions to implement the same from initiation to implementation.

ACHIEVEMENTS

·Migration of systems from physical servers Windows 2000 to VM Windows 2003 and Windows 2003 to Windows 2008.

·Migration of applications from IIS 5 to IIS6 and IIS 6 to IIS7.

EMPLOYER - Fujitsu Americas

CLIENT – PacifiCorp - Portland, OR

ROLE – Web Administrator

Duration – Sep 2008 to May 2009

Worked with Web Administrators team to manage customer facing infrastructure of applications hosted on Apache and JBOSS web and application servers with CAMS Single Sign On systems. The site was basically used for end user customers to pay their utility bills online. Number of users using the site was 2 million+. Managed infrastructure of servers hosted on IIS / .Net with SiteMinder policy server.

·24X7 support of applications

·Policy Server, Web Agent installations.

·Participate in meeting with different teams to discuss architecture and implementation of any new or existing applications.

ACHIEVEMENTS

·Single Sign on for Apache Web Server using Kerberos module mod_auth_so.

·Single Sign on for IIS with Kerberos.

·UNIX users signing on to Active directory using Kerberos.

EMPLOYER - Wipro Technologies

CLIENT – Capital One

ROLE - Consultant

DURATION – Feb. 2006 to Sep. 2008

My role was to manage support of Capital One’s E-commerce infrastructure applications which included business critical internet applications (revenues > $10bn.) with user base of around 10 – 17 million . I was managing a team of 6 onsite direct reports and 14 offshore resources which were tasked with daily operational tasks and adhoc requests from management. I was the one who was supposed to approve requests / Contingency plans in case of high-level incidents. Vendor communications to plan changes to products, patching activities was part of my job. Adhered to strict Change Management procedures and maintaining uptime of 99.99% for applications was part of my responsibilities. I was responsible to assign operational and projects tasks to appropriate available resources in US as well as in India. Work with different teams to initialize applications right from development / QA till production. Excellent management communication on outage calls to update current status and next steps. Perform root cause on failures for applications and report it to senior management along with future plans to avoid situations.

·Managed vendor based critical application “Voyager”

·Manage information security projects in accordance with established policies, guidelines and procedures.

·Representation of monthly SLA as per contract. Met 99.8% SLA most of the time.

ACHIEVEMENTS

·Successfully transitioned knowledge about infrastructure from previous vendor to current.

·Resolved root causes of around 22 transactions reported as failures from analytics team on business-critical applications and rectified them.

·Analysis of business impact on revenues after failures.

EMPLOYER - Patni Computer Systems Ltd

CLIENT – NBC Universal - New York, NY

ROLE - Senior Systems Engineer

DURATION – Aug 2003 to Feb 2006

Managed projects and operational tasks within given timelines and within signed SLAs. My role was to co-ordination with other teams, like Development, Network, DBA and set timelines for new projects to be implemented. Communication to senior management regarding current status, updates and next steps in projects. Root cause analysis of outages faced in production and following up with different vendors like Microsoft, HP etc. for patch / updates and upgrades. Maintain 99.999% SLA regarding resolution of incidents. Automated tasks for deployments, log rotations and purge to save costs using shell scripts and vbs. Consultation of architecture for new applications J2EE or IIS going in infrastructure. My role also included creating documentation and periodically testing whether the documents are updated for operational tasks, projects. Actively worked with performance testing team to understand failures, if any, and fine tune application servers accordingly.

·Saved costs by USD 500K+ by automation of processes.

·Actively involved in project planning for infrastructure migration of 500+ applications

·Researched and evaluated business process applications – Kintana from Mercury.

·Developed and presented cost/benefit analysis of current support model and obtained approval for new model to implementation.

·Designed BCP / DR model of highly critical applications.

ACHIEVEMENTS

·Migrated 500+ applications from iplanet to Apache / Jboss

·DR Management for SOX Compliance applications

·Migration 500+ applications from NY Infrastructure to NJ Infrastructure.

·Upgraded Netegrity SiteMinder Policy Server 4.5 to 5.5.

·Upgraded Agents from QMR 4 to QMR6.

·Completed LDAP implementation and up gradation project

·Completed migration and up gradation of all Windows applications from IIS 5.0 /. Net1.1 to 6.0/.Net 2.0

EMPLOYER – Cybertech Systems & Software Ltd

CLIENT – Multiple - USA

ROLE - Systems Administrator

DURATION – Apr 2003 to Aug 2003

I was responsible to manage servers hosted on Windows NT / 2000, HP-UX, AIX and x86 Linux. Install Apache / Tomcat, IIS and configure applications. I was also responsible for porting customer’s application to various UNIX based operating systems. Manage EDI reports for Harman Becker. Manage users / groups / disks /quotas on file systems. I was also responsible to configure systems to test various products released by different clients.

·Create user accounts and assign permissions as decided by different projects.

·Configure applications for porting from one environment to another (Linux, HP-UX, AIX, Solaris)

·Manage EDI requests.

·Configuring and Testing Beta products released by Client’s customers.

ACHIEVEMENTS

·Ported 24 applications to make it compatible on all platforms.

·Patching of operating systems

·Achieved EDI reporting SLA to 99.4%.

EMPLOYER – Shro Systems Pvt Ltd

ROLE – Team Lead & Network Engineer

DURATION – Jun 1999 to Apr 2003

I was responsible to manage, configure and support systems sold to various customers such as Veritas, NetScout, SumaSoft, Echovox, Aditya Birla Hospital. Systems were higher end Intel servers which were sold to customers.

·Setting up multiprocessor Servers.

·Configure SCSI devices in cluster for Veritas cluster.

·Implement and test various RAID levels on servers.

·Setting up of entire Development Center.

ACHIEVEMENTS

·Successfully configured entire infrastructure with DNS bind4, sendmail, MS Exchange.

·Successfully implemented NIS.

·Configured wireless connectivity’s between 3 geographically different locations.

·Successfully configured DSL / Gateways for internet connection sharing.

·Successfully developed reports screens in Oracle forms and Report Writer.

·Successfully managed administration of Oracle 8.0.

EMPLOYER – NTMS

ROLE – Customer Support Manager

DURATION – Jan 1995 to Jun 1999

I was working as Customer Support Manager in this firm handling different technical issues related with Solaris UNIX and Oracle databases of various customers in different industries. I was working in Dombivli, MH, India.

EDUCATION

Bachelor of Science – University of Pune – 1994

Diploma in Computer Engineering – CMS Computers - 1995

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