SWARNAVA BISWAS

Mobile: +91-983*******

E-Mail : adhpg6@r.postjobfree.com

Skype : swarnava_sl

Career Summary

A dynamic, hard working professional with 12.5 years experience in IT sales/pre-sales, Business Development, Tour and Travel Management and Team Management.

Ability to understand and capture technical as well as business requirements.

An effective communicator with good presentation skills and abilities in forging business partnerships with channel partners.

Developing and nurturing relationship with prospective & existing customers identifying new need among exiting customers.

Handling a team & planning & monitoring to reach the Quarterly group target.

Worked as a team leader of web application development of company's own B2C travel portal.( online booking engine for flight ticket, hotel, Car, Customized holiday )

Worked as a coordinator for developing B2B Solution ( DMC ) for customized tour planning for travel agents with payment gateway.

Making MICE tour packages according to the customer demands also guided them about the destinations according to the route map.

Travelled for inspection recce tours in different destinations in the world also guided MICE Tours as a tour manager.

Willing to relocate: Anywhere

Work Experience

Process Lead

i3Ware Technology Systems - Kolkata, West Bengal

March 2019 to Present

Handling operation, haring resources.

Pre-Sales work, making proposals .

Coordinating with Business Associate and Channel sales partners who are generating business also identifying new customers.

Handling client calls and understanding the requirements.

Creating penetration and demo for different projects. Director Technical

Club Astha Private Limited - Kolkata, West Bengal

September 2014 to October 2019

I was looking as a team leader of web application development of company's own B2C travel portal www.trav.co.in ( online booking engine for flight ticket, hotel, Car, Customized holiday )

I was looking as a coordinator for B2B Solution ( destination management solution ) for customized tour planning for travel agents with payment gateway.

Office Management work, like taking interview, coordination with internal departments

( accounts, operations, customer care )

Making tour packages ( MICE groups ) according to the customers demand within their budget also briefed them about the destinations according to the route map.

Attended International Travel Fairs, B2B Conferences, ( ie. WTM London 2016, WTF Shanghai 2014, SATTE 2015, TITF Bangkok 2018.

Travelled for inspection recce tours in different destinations in the world

Guided MICE Tours as a tour manager.

Business Development Manager

Orchid Technical Consultancy Pvt Ltd - Kolkata, West Bengal July 2013 to August 2014

Industy/ Domain: IT Service & Solution

Designation: Business Development Manager

Department: Software Marketing & Promotion.

Work Responsibilities-

Handling a team & planning & monitoring to reach the Quarterly group target.

Following up new business opportunities and setting up meetings.

Providing online demonstation for the product "ORQUBIT BI" through webex/team viewer.

Preparing framing proposals based on the client requirements.

Planning, formulating and implementing business strategies and promotions for business development related to software solutions in order to increase market penetration.

Coordination with project/product development team and delivery manager.

Handling a team & planning & monitoring to reach the Quarterly group target.

Key Account Management -Mapping client's requirements and providing them best business solutions.

Developing and nurturing relationship with prospective & existing customers identifying new need among exiting customers.

Sr.Business Development Executive

Satyajit Limited-IEM - Kolkata, West Bengal

November 2011 to June 2013

The job involves: -

Bid for relevant technology projects at the bidding site like Freelancer, Elance etc.

Handling a team & planning & monitoring to reach the Quarterly group target .

Preparing framing proposals based on the client requirements.

Planning, formulating and implementing business strategies and promotions for business development related to software solutions in order to increase market penetration.

Coordination with project development team and delivery manager.

Developing and nurturing relationship with prospective & existing customers identifying new need among exiting customers.

Business Development Executive

Vehement Technologies Pvt Ltd - Kolkata, West Bengal November 2009 to September 2011

The job involves-

Responsible for appointing meeting with clients.

To Generate new ideas & thoughts for business promotion.

To arrange new database for business development.

Coadinate project with developers.

To visit client place in order to give product/project presentration.

To maintain fair relationship with clients.

Business Development Executive

Alliance Consultancy Services – Kolkata, West Bengal May 2009 to November 2009

The job involves: -

Responsible for appointing/fixed meeting with clients.

Responsible for designing web site & mailing to clients. MIS Executive

Reliance BPO Ltd.(Group Co. of Reliance Communication) - Kolkata, West Bengal April 2007 to May 2009

The job involves-

Responsible for maintenance of all reports regarding Team report, IVR report, Daily MIS report from Nortel network.

Responsible for updating R info(Reliance Gsm portal) for Kolkata circle Customer Care Associate

Sparsh BPO Services Private Ltd - Kolkata, West Bengal September 2006 to April 2007

The job involve –

Received calls from customer(Handling BSNL's inbound calls) Education

B.Sc-IT in Computer Science

Punjab Technical University - Kolkata, West Bengal 2009

Higher Secondary

New Barrack pore Colony Boys' High School

2002

Secondary

New Barrack pore Masunda Boys' High School

1998

Diploma -E-Diploma in Advance Software Technology

CMC - ( A Government of India Enterprice) Kolkata, West Bengal March 2002 to November 2005

Skill areas (IT skills and Non IT)

Operating Systems -: windows 2000, Windows XP, Windows7, windows 10 (10+ years)

Application Software -: Microsoft Office tools.

Skill area -: Photoshop 6.0,7.0, cs, cs2, cs3

Booking handling from Travel portal,

Making Customized Tours B2B travel agents

Strengths

Adaptable, Hard-working, Punctual.

Interests

Listening music and reading books.

Playing & watching Cricket.

Personal Particulars

Father’s Name: Late Susanta Biswas

Permanent Address: 216 E Kalikapur Road, Swastik Apartment, Flat 1BKolkata- 700099, Westbengal, India

Date of Birth: 24th November, 1981

Sex : Male

Martial Status : Married.

Language Known: Bengali, English and Hindi.

Nationality : Indian

Passport No : K5208569

Pan No : AKTPB0513A

Declaration

I here by declare that the above mentioned statement is true & best of my knowledge. Date:

Place: Swarnava Biswas

Signature

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