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Engineer Sales

Location:
Mumbai, Maharashtra, India
Posted:
November 10, 2020

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Resume:

Brief introduction about experience

**+ years of Software testing experience in IT Industry, with expertise on test management tools HP ALM Quality Center, Microsoft Test Manager and testing Experience in different Web applications in various domains. Good experience in Automation testing UFT, Test complete and Selenium.

Having more than 11+ years of experience in IT Industry of which around 5 years of Testing experience in Duck Creek Technology (DCT) for P&C Domain

Awarded Excellent Performer of the Year in 2013 in L&T Infotech

Worked on Duck creek product for testing the PAS, rate change, conversion, and Policy output forms.

Worked as Test Lead for Manual testing Projects as well as Automation projects both at onshore and offshore

Interact with multiple Product Managers for business requirements, Risk and test environment planning, Interfacing with BA/Development team for requirements understanding

Expertise in preparing Project documents: Test Plan, Estimation & Schedules, Test Design & Execution, Logical Run Day plan, Release Notes, Defect Management & Reporting

Strong analytical skills with hands on Database testing

Rich experience and strong understanding about systems and processes of Nationwide Mutual Insurance Company (worked with Harleysville for 5+ years in past)

Expertise in Test management tools such as HP Mercury Quality Centre, SPSS-mrStudio, Microsoft Test Management Tool (MTM) 2012, Team Foundation Server (TFS) 2010 & 2012, Selenium Automation Test tool

Exposure in Model Based Testing including Agile and Waterfall models

Expertise in System Testing, Integration Testing, User Acceptance Testing (BAT), Regression Testing, strong knowledge in SDLC & STLC

Exposure in Code review (White Box Testing)

Strong knowledge in P&C Insurance Practices, Life & Pensions, Health & Benefits and Market Research sector

Domain

General Insurance - P&C Practice, Life & Pension, Market Research, Health & Benefits, Manufacturing Domain

Tools /DB /Packages /Products

HP ALM, MTM, DuckCreek, SQL Server PL\SQL, SPSS – mrStudio, Automation tools – UFT-12.53, Test Complete, Selenium

Certification

ISTQB® -BCS Certified Tester Foundation Level

Education & Credentials

Master of Computer Application (MCA)-2007 from University of Pune, India

Bachelor of Science (BSc) in Physics-2004 from University of Mumbai, India

Project -1

Project Name

AppliedDX – Gryphon, Johnson Controls Inc. Location – PA, USA & India

Team Size

5

Start Date

01-Oct-2017

End Date

Till Now

Description

Johnson Control (JCI) new rooftop platform, which is both cost effective yet feature rich, covering various product size. This new platform will replace the current products. These products are dated, discontinuous, cost disadvantaged, and they do not meet the market requirement for features and performance. Moreover, as Federal regulations for minimum product efficiency continue to escalate, these offerings could be forced into obsolescence in the coming years.

JCI is uniquely positioned with sales channels, best-in-class manufacturing, and expanding "SMART systems" capabilities. Developing new products that leverage these strategic advantages will afford the opportunity to disrupt the market and take significant share from competitors.

Role & Contribution

Role: Onsite/Offshore Test Lead

Lead QA Team to work with a team of developers/product owners for Johnson Control's AppliedDx products.

To assist in the preparation of test plans and test scripts.

To ensure high quality and accuracy is maintained through to software release.

To prepare and maintain test plans for use on automated testing tools.

To prepare a test plan and test scripts to test each software component and demonstrate the business condition under test and the expected results.

To provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.

Tools

TFS, Visual Studio-2017, Selenium

Key Achievements

Received appreciation on the quality of Application and able to build Regression Suite before the Maintenance Phase.

Project -2

Project Name

Series-100, Johnson Controls, Inc. Location – PA, USA

Team Size

1

Start Date

21-Nov-2016

End Date

30-Sep-2017

Description

Johnson Control (JCI) Unitary Sales Tools (UST) software package used by sales engineer for configuration/selection tools to support their sales efforts. This project aimed to support

software package for the York®, Coleman® and Luxaire® brands of residential and light commercial heating and air conditioning products.

UST consists of a Financial/Quoting module and an Engineering module. The Financial/Quoting module includes ability to select residential and or light commercial products with pricing. Standard features like an address book, third-party database with import feature for accessories, and integration with UPGnet.com Order Center and Quote Center will increase efficiency in the sales process.

In the Engineering module, users can obtain performance data, perform mixed air psychometric calculations, and obtain performance data on Energy Recovery Ventilators. The submittal feature provides detailed information about the unit, and automatically populates the project data and job information in the submittal.

Existing UST standalone application has to be redesigned to work as a web application which can run in both intranet/internet and can provide support to IoT. The goal with UST is to decrease the manual activities that occur on a day-to-day basis in sales and design of Unitary Product equipment.

Role & Contribution

Role: Onsite Test Lead

The L&T Infotech Senior Test Analyst will work within a team of developers/product owners/ quality analyst on the UST configuration software for Johnson Control's UST products.

To assist in the preparation of test plans and test scripts.

To ensure high quality and accuracy is maintained through to software release.

To prepare and maintain test plans for use on automated testing tools.

To prepare a test plan and test scripts to test each software component and demonstrate the business condition under test and the expected results.

To provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.

Tools

HP-UFT – 12.53, TFS, SQL Server, Test Complete

Key Achievements

In the initial phase itself I could able to gain the knowledge application and scripts of the application successfully. Got appreciation from client on successful test delivery of 17.03 Rel. New Complex Automation scenarios are created using Test Complete tool for IPE application.

Project -3

Project Name

Mercer-US Benefits. Location – MA, USA

Team Size

50

Start Date

1-Nov-2015

End Date

30-Oct-2016

Description

Mercer is a global consulting leader in talent, health, retirement, and investments. We help clients around the world advance the health, wealth and performance of their most vital asset – their people.

Our advice and solutions are shaped by each client's unique needs and business context, and are designed to ensure that clients get the best return on their HR spending. We balance employer and employee advocacy in providing objective, expert guidance.

Role & Contribution

Role: Onsite Test Lead

Involved in Test plan, strategy, and best practices necessary to produce the highest quality software for company

Plans and coordinates project schedules and make assignments and estimates task for multiple projects

To prepare a test plan and test scripts to test each application and demonstrate the business condition under test and the expected results

Monitor test deliverable progress Initiate review process of test deliverables

Discuss project status and testing issues if any on daily Scrum calls.

Creating User stories from the business and preparing the requirement documents for the offshore team

Act as first point of escalation from company for any support required for trouble shooting which occurs during onshore business hours

Collating and analyzing, presenting various project metrics, dashboards, Monthly Reports

Multi-tasking including hands on apart from onshore-offshore model

Tools

HP-UFT-12.53, HP-ALM

Key Achievements

Lead the conversion projects from Small Market into the existing Mercer benefits Center System, with integration of Broker Portal and HR Admin portal systems.

Project -4

Project Name

Duck Creek Testing – Personal Lines Replacement System. Location - India

Team Size

9

Start Date

20-Dec-2010

End Date

30-Sep-2015

Description

Personal Line Duckcreek Testing

HMIC is a regional Insurance service provider located at the east coast region of United states. With an aim to improve its ease of doing business through agents, and streamline development and delivery of new product offerings, HMIC introduced Personal Line Duckcreek System.

It is a policy administration system which has replaced existing legacy based system. More than 20 states across 4 LOB’s i.e. Home, Auto, Dwelling & Umbrella has been rolled out. Currently project is in maintenance phase and follows waterfall methodology.

QA team is responsible for performing functional and regression testing. Functional testing includes testing of various insurance product rules, rates, guideline, form and underwriting efficiency changes with respect to Line of Business being tested.

Test Cycle Duration: 1 month

Role & Contribution

Role: Test Lead

Analyze requirements to understand testing efforts, establish effort estimate

Creation of test plan

Coordinate Onsite Coordinator and Client QA team members

Review of functional test plans of maintenance, conversion and renewal projects

Defining regression approach

Resource allocation; creation of milestone and resource loading chart

Identify project risks and their mitigation plans

Manage test environment during test phase

Monitor test deliverable progress

Initiate & Monitor review process of test deliverables

Prepare and Publish client reports

Discuss project status and testing issues if any on weekly client calls.

Prepare and publish various test metrics

Monitor and provide guidance post release activities like escape analysis, regression suite enhancement

Manage team dynamics

Technologies

Duck Creek Technology – DCT, Legacy System

Tools

TFS, MTM-2012, Automation tool - Silk Test Partner

Key Achievements

Single handedly managed State Rollout of Dwelling LOB migration of 18 States from Legacy System to DuckCreek Technology

Received appreciations from client lead for strong application knowledge and support during migration from Legacy (Mainframe) to DuckCreek platform

Excellent Performer of the Year Award in L&T Infotech during the Year-2013

Project -5

Project Name

Capita Life and Pension Services – System Testing. Location - India

Team Size

7

Start Date

8-Feb-2010

End Date

16-Dec-2010

Description

Capita one of the largest services & solution provider in UK is trying to provide an interim business solution to its client Zurich through product Core Elixir.

The project was following agile methodology and it involved 12 Sprints in total. Entire project was to develop launch new feature called Systematic Investment Plan popularly called SIP Investment. The development for this project was taken up by other vendor while testing was with Capita.

Testing project scope involved System Testing spread across 12 Sprints of the product Core Elixir across various modules: New Business, Claims, CMS, Policy Servicing, Payments, and Investments & Finance. Our team scope of work was limited to Claim

Role & Contribution

As a Test Engineer for Claims Module, I was part of 7 members team and was involved in requirement understanding, test planning and design, test execution and defect management

Involved in extensive Database testing, writing complex SQL queries

Validation of front end application with the back-end data conditions

As part of aggressive Sprint releases, supported Unit Integration Testing as well as System Testing for Claims Module

On need basis Update or modifying database to work around showstoppers

Responsible for attending defect triage meetings with the development / Business teams and ensure timely resolution of defects logged

Review test work products to ensure that they are complete and are developed according to test plan

Technologies

Core Java, Swing

Tools

HP ALM - Quality Centre, Oracle 10g, SQL Developer

Project -6

Project Name

Online Market Research. Location - India

Team Size

14

Start Date

Oct-2007

End Date

Jan-2010

Description

Testing online Survey application for different types of health care related market research for different medicines, diseases and social awareness on different health hazards such as smoking.

Testing online software application for market research for different financial companies in USA and Western Europe. Providing vital inputs for research to the clients.

Clients:

Synovate – Online Surveys

Fieldwork International (Synovate Health Care) - Online Surveys

ORC (Opinion Research Corporation)– Online Surveys

Role & Contribution

Role – Test Engineer

Understand and Functionality for the surveys being programmed

Involved in Code Review of the Online Survey Program through SPSS mrStudio Tool

Review Coding standards and validates the program logic through codes

Involved Functional Testing for online survey program

Test case execution and defect tracking

Ensure timely delivery of high quality online survey programs to the customer

Ensure validity of data and deliver data in required formats

Gathering requirements from and developing flow chart if the survey is complex

Technologies

SPSS – Dimension

Tools

SPSS - mrStudio (3.1Ver, 4.0Ver, 4.5Ver, 5.5Ver)

Key Achievements

Got appreciations mails from Client as well as offshore Manager for quality of work accomplished within record time. As well as for inputs given for enhancing quality for the future deliverables.

Experience Summary

Skills

Educational Qualification

Project Details



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