Classification: Public

Hello! I’m Yvette Francisco

ADMIN COORDINATOR / CUSTOMER SERVICE

AIRPORT ROAD, ABU DHABI, UAE

+971-**-******* adhpe1@r.postjobfree.com OBJECTIVE

I am a Project cum Admin Coordinator / Client Support Provider with experience of working on a variety of Administrative, Project Coordination and Customer Service Projects. I work on all aspects of the operations, applying my knowledge of coordination, organization, administrative skills, client relations and support services principles and aims to use these skills in the best possible way in achieving goals, which are aligned in the company’s mission, vison, values and strategies.

KEY SKILLS

• Project Support Coordinator

• Proficient in MS Office Applications

• Experience of building and integrating files

• Ability to develop system organization

• Ability to provide clear regular progress

updates to managers and stakeholders

• Ability to produce a comprehensive

documentation

• Interpersonal skills and superior customer service and orientation

• Communication skills both verbally / orally and

written

• A team player and result-oriented

• Able to act as first-line support for issues and inquiries

• KPI utilization

WORK EXPERIENCES

PROJECT SUPPORT / ADMIN COORDINATOR

AL SAADA TRANSACTIONS (SEPTEMBER 2019 – PRESENT)

TRANSACTIONS AND FOLLOW-UP CENTER

HEAD OFFICE: MUSSAFAH, ABU DHABI

My role at this company is to assist in supporting the team in project coordination, which focused more on filing, generating report and presentations. I am exposed with client meetings, working on tight deadlines. Part of an in-house team, my responsibilities also include:

• Coordinating with the functional leads in creating and updating the status of all the transactions made by the team.

• Assisting the higher ups and groups in creating organizational charts, developing work plans, adding and extracting data from the project systems as requested

• Formats, collating and quality check of the documents and transactions.

• Performed other administrative tasks such as meetings coordination, planning, transcribing minutes of meeting and other correspondences.

• Screening phone calls and routing the caller to the appropriate party.

• Generates report, creates presentation and data management

• Produces and distributes correspondence memos, letters and forms

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications; establishing personal networks and participating in professional socialites Classification: Public

• Provides general support and information to the clients / customers

• Maintains polite and professional communication via phone and email

• Engaged in updating and maintenance of KPI

TEAM ASSISTANT

ALGORYTHMA : APRIL 2018 – MAY 2019

AN INVESTMENT COMPANY

HEAD OFFICE: ABU DHABI, UAE

Worked for this Group of Technology, Incubation and Start-up companies. I was responsible for assisting and supporting the team with their daily tasks particularly administrative works such as record keeping, data management, project deliverables, data entry jobs and sometimes proofread the contracts and agreements. I also assisted our finance team with their auditing functions. Working as part of a team, I created, developed and organized database / payment trackers and relative contracts to content departments. I worked closely with the department heads, alerted them with the upcoming events, and prepared all the materials needed for the event. This role was 5 days a week and I left for a better opportunity. GENERAL ADMIN COORDINATOR CASA IMEX COMMERCIAL AGENCY: JUNE 2015 – NOV 2017 HEAD OFFICE: ABU DHABI, UAE

The company is a Building Materials Company with sites in Abu Dhabi UAE and Morocco. My responsibilities included:

• Managed telephone calls, emails and correspondence on behalf of project team members

• Provided full secretarial administrative support including typing and editing documents, processed translations, management of expenses and filing

• Monitored and maintained office supplies

• Maintained records of QA / QS including project engineers and assisted on their daily routines including records for the operations and project team

• Prepared all transmittals including sample boards, materials and document submittal

• Negotiated transportation rates or services, negotiated with suppliers customers to improve supply chain efficiency and sustainability

• Prepared and processed requisitions and purchase orders for supplies and equipment

• Reviewed PO claims and contracts in conformance to company policy. I left this position due to professional growth.

HOBBIES AND INTERESTS

• Foreign Language Study

• Writing / blogging

• Interior designing

• Traveling

• Lifestyle

• Playing badminton

REFERENCES

Buky Ogunlaja

Contract Manager

ADIA – Abu Dhabi

adhpe1@r.postjobfree.com

Maroun Bedran

Head of Marketing and Communications

Algorythma – Abu Dhabi

adhpe1@r.postjobfree.com

Classification: Public

+971-**-*******

Contact this candidate