Ana Maria Stull Veteran of the U. S. Army

**** ****** **** • Grand Prairie, TX 75052 • 214-***-**** • adhpbb@r.postjobfree.com Senior Business Analyst • Application Development Manager • Application Release Management & Support

PROFILE

Highly accomplished veteran, results-oriented, Project Manager and Senior Business Analyst with proven expertise in directing application development and implementation. Adept at determining requirements and leading software testing. Strong background in airline industry including Baggage Sortation Management, TSA precheck, secure flight, codeshare, airport applications (i.e. point of sale, self-tagging, ticket/gate), pricing, reservations, and revenue management. Excellent team player with leadership, collaboration, problem-solving, and organizational skills.

Areas of Expertise

Product Management • Project Management • Release Management • Business & Technical Analysis Requirements Determination • Product Deployment • Use Case Development • Team Management Quality Assurance • Documentation • Test Cases • Process Optimization I get things done. I’m a doer. I usually tell my boss, let me help you look good. My drive is to make sure the project gets completed with quality and on schedule. I have 15 years of technical background before moving into Project Management/Business Analyst roles.

PROFESSIONAL EXPERIENCE

Infovision, Richardson, TX Jan 2018 - present

Sr. Business Consultant, Southwest Airlines

Performing a program release manager role on the Southwest Airlines Maintenance project. Manage release milestones from kickoff to deployment.

• Work with the program teams to determine release milestones prior to kickoff. Manage scope changes to the release. Track risks, issues, and key decisions. Manage war room type deployments to QA environments for handover to QA owners. Escalate critical/major defects for resolution. Conduct pre- CR/game plan meetings prior to CR deployment window. Conduct retros during and post-release. INFOR, New York, NY Jan 2017 - 2018

IS Consultant, Sr. Principal, Hertz

Performed a functional role on the Hertz Car Rental Reservation/Rent project. Performed inception and elaboration processes to determine business requirements.

• Developed document deliverables to meet project milestones. Defined flows and use cases for those processes which tracked requirements to a function. Helped create a database to track requirements to use cases and test scenarios to ensure each requirement has coverage. Position required 90% travel. SOUTHWEST AIRLINES, Dallas, TX Dec 2010 – 2017

Senior Business Analyst/Project Manager

Performed both business analyst and project management roles on the Customer Service Team. Performed business analysis, business case development, requirements determination, wrote up test case scenarios, test, defect research, and deployment readiness preparation. Liaison between the Business and the Product Solution teams.

• Business Analyst for Baggage Sortation Message (BSM) project. Participated in vendor selection for software application deployed within HDQ. Assisted with performance analysis using a 3rd party vendor software package. Worked with infrastructure teams to deploy software in house. Once installed, each Ana Maria Stull • Page 2

station required coordinated effort with network engineers, vendor, and airport personnel to deploy and activate BSMs at that station. Deployed to 19 stations from Mar-Oct 2016.

• Project Manager/Business Analyst for TSA Precheck to deliver Precheck on Southwest International reservation system. Worked with 3rd party vendor to implement TSA/DHS requirements.

• Business Analyst for Self Tagging Pilot implemented at Dallas Lovefield. Participated in time-in-motion studies at the airport.

• Project Manager/Business Analyst for Mobile Cart Pilot to deliver a gate podium on wheels for international stations. This was not an official project, but worked with Ground Ops, Facilities, Tech Services, Security, Common Use teams, and the Station managers to successfully build and implement the cart. The cart is able to operate outside of the airport network and uses batteries in case of a power outage.

• Program Manager/ Business Analyst TSA PreCheck. Worked with application teams and the TSA to implement the TSA/DHS requirements.

• Program Manager/ Business Analyst on DOT Passenger Protection rules project to implement the ruling changes.

• Business Analyst for codeshare project. Wrote functional scope documents for codeshare project. Research questions concerning defects and identified scope changes. Documented deployment readiness tasks for Customer Service application.

• Project Manager for implementing codeshare changes on MuFIDS. Coordinate deployments with all of the airports and several MuFIDS vendors.

• Business Analyst for common use and new stations. Coordinated with various airports and common use vendors to implement or certify/re-certify Customer Service applications in common use/shared use environments.

• Analyzed and documented requirements for various areas of consolidating station applications and equipment for 2 airlines.

Senior Business Analyst

Assumed a Plan Analyst role on a Planning Team. Work with Plan Manager, Application Managers and Directors within the Customer Experience Portfolio. Captured high level investment project information for IT management and the business to prioritize and slot on the roadmap. Liaison between program teams and application teams. Documented functional scope for investment projects.

• Helped define and document processes used for planning. Trained other portfolio plan teams with tools used for tracking investment and baseline projects. Developed templates for use by plan teams. Created plan dashboards to show where projects are in the planning process. Produced reports to show scheduled, unscheduled, and actively working projects by application teams.

• Communicated to plan release team the target release planning dates for investment projects. CDI BUSINESS SOLUTIONS, Dallas, TX Dec 2006 - 2010 Senior Business Analyst, Southwest Airlines

Analyzed and authored program level requirements, use cases, test catalogs, and test scripts. Was actively involved in deployment of applications for a large airline. Carried out and coordinated testing efforts. Below projects oversaw:

• Extra Seat project coordinated program level activities with technology and business teams.

• Coordinated development lifecycle for Station POS for customer service application.

• Held active program level role in Secure Flight Program.

• Involved with customer service side of International Codeshare / Customer Service Application project.

• Improved efficiency by developing standard document templates adopted for general use. Ana Maria Stull • Page 3

NAVITAIRE, Grand Prairie, TX Feb 2001 - 2006

Principal Software Engineer

Carried out software development for a company specializing in airline industry software. Led complete development and project life cycles, including requirements and specifications determination, database design, scripting, server-side architecture, and deployment. Trained developers in Philippines to support applications after deployment. Worked closely with QA, release management, and support teams.

• Engineered and architected Open Skies Fare Manager product. Architected pricing engine and inventory management systems as well. Migrated customers to new product.

• Served as Analyst and Architect on system that integrated reservations, inventory management, and pricing engines for Australian airline for Sum of Sector Pricing.

• Developed low fare search finder for use with Open Skies reservation system by European airline.

• Trained developers and architects in ATPCO rules, fares, footnotes, and routings. SOUTHWEST AIRLINES, Dallas, TX Aug 1993 - 2001

Systems Engineer II

Performed application development, analysis, and implementation. Served as Acting Team Lead on several projects. Carried out system replacement and customization. Supported mainframe applications.

• Selected as Technical Project Lead to develop Pricing subsystem for new Reservation system. Compiled technical specifications and developed test scripts. Wrote program code.

• Analyst Project Lead for Pricing subsystem. Determined feasibility of porting reservation system from HP Cobol to AIX Cobol application, with Oracle database. Designed pricing database, converted data to Oracle, created coding standards, and conducted system testing.

• Analyzed feasibility of using screen reader product with front-end reservations application to meet needs of visually impaired agents. Customized product to interact with front-end application.

• Maintenance Developer for Call Allocation System monitoring module.

• Supervised and managed development of Revenue Management Team.

• Actively involved in development of new Pricing Analysis system to replace legacy system. Created test cases, scripts, and QA/auditing test plans.

• Improved efficiency by engineering new databases and libraries.

• Programmed Finance systems and provided support for GL, AP, AR, Inventory, and Cost Control modules. During this time, improved productivity by modifying batch jobs system to reduce run times from hours to minutes.

CAREER NOTES: Previously held positions of Senior Programmer with GULFSTREAM AEROSPACE and Telecommunications Operator with UNITED STATES ARMY. Details available on request. Ana Maria Stull • Page 4

EDUCATION

BS in Computer Science, Magna Cum Laude, Armstrong State College, Savannah, GA AA in General Studies, Magna Cum Laude, Armstrong State College, Savannah, GA TECHNICAL SKILLS

Platforms: DOS, Windows, Amdahl MVS, AIX, HP MPE, VAX Applications: Oracle, Sybase, HP IMAGE, VSAM, IDMS, VCS, MS Office, Jira Development Tools: Java, HP MPE JCL, Visual Basic, SQL Plus, TSO, MVS JCL, DFSORT, Rapid SQL, PowerBuilder, PFC/PFE, COBOL, Vi, UNIX scripting, C, C++, Qedit, Endevor, Tuxedo, HP IMAGE Query, Culprit, ADSAlive, ADSO/ADSA, IDD, OLQ, OLM, Expeditor, CICS, CEDE ADDITIONAL INFORMATION

Security Clearance: Previously held Top Secret Clearance References available upon request

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