Cristal M. Cuevas

**** ****** **, *******, ** ***31

650-***-****

adhp9y@r.postjobfree.com

Skills:

● Excellent Organizational Skills

● Strong Customer Relations Skills

● Computer Proficiency: Outlook, Excel, Microsoft word, Power Point, Google suite

● Data Entry

● Event planning

● Strong verbal and written communication

● Quick learner

● Professional telephone answering with high volume calls

● Multi- task

● HR coordinating/recruiting

● Zoom, Greenhouse, Reflective, Betterworks

Work Experience:

Facilities Coordinator Nov. 2019-May 2020

MachineZone, Palo Alto, CA

Coordinate day to day functions for the facilities department and technicians. Manage space planning for the company, and maintain a professional relationship with vendors, contractors and staff. Also assistant to event planning manager and to executive assistant. Work closely with HR on new hire orientation, onboarding and offboarding.

Office Manager June 2019-Nov. 2019

Betterworks, Redwood City CA

Coordinate all company events, manage both New York and Redwood City office efficiently. Recruiting coordinator and HR assistant. Schedule and coordinate all travel events for staff and recruits, create all onboarding documentation for new hires. Manage facilities department for the entire company and the interim Executive assistant to the CEO. Office manager duties, making sure daily office functions run smoothly for everyone. Book travel for all employees and executive team, schedule meetings and training for the executive team, coordinate offsite events for the company. Administrative Assistant II/Receptionist II Oct.2015-June 2019 Pacific Biosciences, Menlo Park CA

Serve visitors by greeting, welcoming, directing them, and announcing their arrival properly. Answer, screen, and forward any incoming phone calls while providing information when needed. Receive and sort daily mail, deliveries and couriers. Maintain security by following procedures and controlling access

(provide temp. badges) perform other receptionist duties. Admin for the facilities department and assists with the company's move in 2017. Coordinate and promote daily food truck service, and responsible for company office supply purchasing and janitorial orders. Perform HR scheduling and interview process and assist executive assistant as well as assist other departments. Plan and coordinate all company events.

Imaging services Representative II/Patient Service Representative Feb. 2007 to Oct. 2015 Palo Alto Medical Foundation, Palo Alto, CA

Assist in patient care within the concierge department. Schedule patient’s appointments answer very high-volume phone calls as well help patients with any needs. Work in a multi-tasking and fast paced department. Also process applications for new patients joining the concierge and making sure finances for the department are up to date. Training new employees as part of my duties and coordinating online scheduling, also assists with creating work schedules for ISR’s. Accomplishments:

● Created, organized, and set up a new scheduling system in Excel. Made scheduling a lot easier and productive for the MD, the Technologist and the other schedulers. Receptionist 2006 to 2012

NCPHS, Portola Valley, CA

Perform a variety of computer work as well as paperwork for reception, executives and marketing departments. Answer High volume phone calls and tending to resident needs, as well as coordinate events for residents. Also, being able to make emergency decisions with little or no supervision and be the lead for weekend shifts.

Teller 2005 to 2006

Wells Fargo Bank, San Carlos, CA

Performed a variety of duties such as opening new accounts, and high-volume phone calls; Great customer service and large amount of cash handling in a fast-paced environment. Oversaw checking ATM machines and managing others when balancing at the end of the night. Counselor

Our common ground, Redwood City, CA 2007-2008

Counseling support to teenagers in rehab, able to make any major decisions while on duty, and oversaw facility when no management. Gave psychological support to teens and families when needed and assist them in activities.

Senior Teller 2002 to 2004

Washington Mutual Bank, Redwood city, CA

Enrolled in high school internship, performed a variety of duties such as opening new accounts, and high-volume phone calls; Great customer service and large amount of cash handling in a fast-paced environment. Oversaw checking ATM machines and was the weekend supervisor for the branch. Also, while in High school needed to maintain grade point average to stay enrolled in the program. Education:

Foothill College 2012 to present

Sociology major

Los Altos, CA

Palo Alto High School Class of 2004

Diploma

Palo Alto, Ca

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