Brett Granat Payment Network Operations

adhp9l@r.postjobfree.com www.linkedin.com/in/brett-granat-92117b6 954-***-**** San Diego, CA 92126

Results-focused and innovative executive with extensive payment processing and merchant services experience across diverse industries. Demonstrated success facilitating cross-functional teams to deliver exceptional results. Collaborative leader skilled at fostering and maintaining relationships with key stakeholders at varying levels of an organization to drive productive change. Strong ability to conduct complex negotiations to achieve pricing and service-related goals. Proven background of delivering high-levels of customer service to effect positive customer experiences resulting in increased revenue and profitability.

Areas of Expertise include:

Financial / Merchant Services

Incentive Programs

Business Operations

Point of Sale / Payment Processing

Relationship Management

Process Optimization

Card Network Compliance

Risk Assessment

Project Management

Professional Experience

GERSON LEHRMAN GROUP (GLG) West Palm Beach, FL 2017 to Present

Consultant

Direct a variety of client projects in the areas of merchant services, PayFac application process, prepaid cards, loyalty and cashback programs, chargeback prevention, recurring billing, and invoice billing.

Key Accomplishment:

Provided executive-level support to 20+ startup companies across various industries over a 12-month timeframe achieving a consistently perfect referral score.

PARTECH, INC. San Diego, CA 2019 to 2020

Director, Merchant Services

Developed and implemented a comprehensive merchant services division for the company including defining underwriting, compliance, risk management, fraud monitoring, PCI compliance regulations, agent agreements, commission programs, and closing enterprise customer components. Identified and selected an appropriate bank aligned with the organization’s priorities of service, pricing and compatibility with SaaS and merchant facing portal. Established standard operating procedures for the Par Payment Services. Trained a team of over 300 cross-functional professionals within internal and remote sales, marketing, compliance, underwriting, and agent roles.

Key Accomplishments:

Successfully integrated three systems, White-Label Gateway, processor, and Ingenico terminals, to deliver an customized POS solution.

Closed an 800-store fast casual restaurant chain contract integrating existing hardware and SaaS payments into the swipe fee by categorizing franchises into three segments based upon number of transactions offering flexibility in initial hardware purchases.

Registered 2,200 locations with commitment letters in the first quarter with a projected revenue increase of $300K per month.

Designed an innovative interest-free installment plan providing merchants and agents with unlimited flexibility to purchase the custom-built POS hardware solution increasing hardware sales by over 30%.

MASTERS PAYMENT SOLUTIONS Fort Lauderdale, FL 2017 to 2019

Director Merchant Services Division

Constructed and launched a full-suite of merchant services products for merchants, payroll companies, and alternative web-based businesses. Oversaw an 25-person inside sales teams consisting of three team leaders, 15 sales associates, and eight outside ISO and agents. Facilitated negotiations and onboarding of all new merchant applications. Maintained a focus on high-risk, e-commerce, cash discount, loyalty incentive, and dispensary processing programs. Developed all training and marketing materials utilized by the sales teams.

Key Accomplishments:

Built a portfolio generating $10M in monthly processing revenue without the usage of outside capital investments and effecting minimal advertising.

Closed 450 e-commerce merchant accounts in the first year in position.

Enacted an effective succession plan by coaching and mentoring the Sales Manager to a Director position.

PAYMOTECH Fort Lauderdale, FL 2015 to 2017

Director of Business Development

Administered the entire ISO program inclusive of rate and term negotiations for 20+ ISOs and 500 agents. Underwrote incoming files for preliminary approval. Analyzed new merchant risk profiles to properly assess rates and terms. Formed key relationships to integrate Paymotech into Woo Commerce, Open Cart, Magneto, and Greenlight CRM. Collaborated with marketing team to prepare descriptions of Paymotech products and services. Participated in over a dozen trade shows to education attendees on product benefits.

Key Accomplishments:

Significantly increased ISO volume from one to over 20 through a new referral program, in addition to increasing monthly revenue from $200k to $8M+.

Contracted 100+ affiliate marketers resulting in 50k+ active users.

Other Relevant Experience

REWARDSPAY, INC. Remote 2014 to 2015

Director of Marketing

Aligned with rewards programs and merchants to expand the redemption network for consumer accumulated reward points. Educated consumers on ability to utilize earned points from airline, hotel, and credit card rewards programs at various online retailers.

OSS DATA INC.. Hollywood, FL 2013 to 2014

Director of Marketing / Team Leader / B2B Sales

Customized merchant accounts by combining payment processing, POS systems, and computer hardware to deliver a holistic client experience. Secured 60 new merchant accounts with over $1M in monthly processing revenue.

AMERCAS MORTGAGE PROFESSIONALS. Fort Lauderdale, FL 2011 to 2013

Sales Trainer / Loan Consultant

Conducted training to advance skillsets of new sales associates in the areas of credit analysis, loan approvals, and underwriting guidelines. Supported the credit decision-making process from application to funding. Led the sales team in closing over $100M in loans.

Additional Experience:

Sales Manager and Senior Loan Officer at Nationsway Mortgage Net Branch Manager at Premier Mortgage Funding (RFA) Senior Loan Officer and Team Leader at Nautica Funding Inc. Finance Manager and Director at Douglas Motors Sales and Leasing Specialist at Manhassett Mitsubishi

Education & Training

Bachelor in Economics, BRANDEIS UNIVERSITY Waltham, MA

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