Social Media Sales

ALEXIS HARLAN

SALES MANAGER MORRIS, *****, UNITED STATES 832-***-****

DETAILS

*** **** *** ******, ******, 56267,

United States

832-***-****

************@*****.***

SKILLS

Microsoft Excel

Communication

Adobe Creative Cloud

Microsoft Office

Event Planning

Team Building

Public Speaking

Customer Service

Mac & PC Proficiency

Account Management

Social Networking

Leadership

Market Development

Profit Maximization

Initiative and Problem-solving

Abilities

PROFILE

Creative and talented event planner with exceptional organizational skills focused on meticulous execution of highly planned events. Skilled strategist with an eye for artful design, careful attention to the last detail, and an ability to create highly styled arrangements. Cost conscious; develop solutions to stretch individuals budgets and deliver rewarding and memorable events. Proven to prioritize, meet deadlines, and provide service excellence. EDUCATION

B.S. Health Sciences, West Texas A&M University, Canyon August 2012 — May 2017

EMPLOYMENT HISTORY

Sales Manager at Candlewood Suites Dallas/Frisco NW Toyota Center & Holiday Inn Express

& Suites Dallas Frisco NW Toyota Stadium, Frisco

March 2019 — March 2020

- Prospect for new business through solicitation, networking, cold-calling.-- Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events

- Design and deliver marketing promotions and campaigns involving direct mail, social media, ads, etc.

- Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins

- Maintain an active list of accounts to ensure continuous relationship development

- Develop and execute monthly focused and aggressive action plans

- Communicate with internal business partners on upcoming group needs, VIP clients, meeting functions.

- Maintain and secure repeat business through client satisfaction and loyalty.

- Maintain knowledge of industry and trends in market, particularly amongst competitor set. Sales Coordinator at Courtyard by Marriott Downtown, Amarillo June 2017 — February 2019

-Responsible for coordination of efforts and administrative support for the Sales Team

-Coordinated and arranged details for assigned group events

-Provided on-site coordination for assigned groups

-Anticipated guests’ needs, responded promptly and acknowledged all guests, however busy, whatever time of day

-Maintained up-to-date files to ensure proper coordination of sales commitment as well as customer needs

-Win business with new prospects and grow business with existing customers

- Practiced superior sales skills that result in closing of sales and ensure building/maintaining of professional business relations

-Ensured good standing in the community by developing and maintaining relationships with Chamber of Commerce, Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations

-Worked closely with the Front Office and Housekeeping teams to ensure the hotel meets or exceeds brand standards for guest satisfaction

-Demonstrated a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures

-Engaged with a diverse groups such as corporate planner, tourist planners, religious planners and intercollegiate planners. Plan visits & meetings that fit their needs for both the traveler and company

-Developed action plans that work for each guests individual needs Creative Marketing Intern at Creative Event Productions, Amarillo May 2016 — December 2016

Responsible for working with clients to identify their needs and ensure customer satisfaction from inception to completion. Much of which required being able to independently manage multiple tasks in a timely manner

Student Engagement Consultant at West Texas A&M University, Canyon April 2015 — December 2016

Responsible for planning and surveying events held on campus, while consulting with organizational leaders in order to develop organizations strategies. Orchestrated regular meetings with professional staff and faculty in order to maximize attendance and retention efforts. Engage with diverse groups of students and showcase their organizations. Develop personal connections with students to help create their events that cater to their needs for their organization.

STRENGTHQUEST TOP 5

1. Adaptability

Very flexible, responds easily to demands

2. Ideation

Fascinated by ideas and concepts that connect

3. Relator

Desire and encourage deep relationships

4. Command

Able to take control and make decisions

5. Positivity

Generous with praise, optimistic,energetic

EXTRA-CURRICULAR ACTIVITIES

President/ Public Relations at PULSE Peer Educators, Canyon Public Relations at WTAMU Student Government

Creative Executive Director-Miss Black & Gold Pageant at Alpha Phi Alpha, Fraternity Creative Marketing Director- Annual Valentine's Ball at Amarillo Housing First

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