Mental Health Social Media

Nindji A Trenou

**** ********* ***** ** *******, GA 30305• adhp33@r.postjobfree.com • 470-***-****. www.linkedin.com/in/ nindjitrenou

BACHELORS DEGREE GRADUATE, BACHELOR OF ARTS, APPLIED & GENERAL PSYCHOLOGY / PROSPECTIVE MASTERS

DEGREE GRADUATE 2020.

SUMMARY

1+ years experience in art therapy assistance, 1+ year experience in administrative and corporate work in various mental health facilities and clinics. Proactive, highly skilled in administration, administrative professional with experience in diverse health related office environments. Knowledgeable in current health management and healthcare industry trends and technology. Experienced communicator and team player. Proficient use of using MS Word, Excel, PowerPoint, Outlook, and Adobe and consistent display of soft skills such as empathy, integrity, honesty, patience, generosity, compliance, professionalism, attention to detail, hard work ethic, customer liaison, and personal relation etiquette.

CORE AREAS OF EXPERTISE:

●Membership in Mental Health Associations and Social Awareness Campaigns

●Excellent Relational Skills

●Developmental Skills addressing both Children and Adult

●Excellent Oral and Written Skills

●Multicultural and Multilingual Background English, French, Spanish

●Client relations support and reception of B.A. in Psychology

●Profound and knowledgeable in Social Media and Member of multiple alliances and health centers.

PROFESSIONAL EXPERIENCE

Currently Employed: at Hudson Grille Restaurant, Atlanta, Ga- September 2019 till current date

Publix, Howell Mill Village, Atlanta, Ga - Customer Service Clerk July 31st 2018 - February 18th 2019

●Obtained multiple recognitions and awards for always putting the customer first and tending to clients’ well-being and safety. Always focused on customer satisfaction by tending to their practical as well as their emotional needs. Paid particular attention to clients needing extra care due to hardship or handicap.

Argosy University, Atlanta, Ga - Customer Service IT Technician March 2015- March 2018

●Repeatedly recognized and commended for providing an exceptional customer experience by creating an atmosphere of welcome and comfort for both students and staff based on active listening and the competent use of diagnosis tools and resources to address clients’ needs.

Skyland Trail Mental Health Center, Atlanta, Ga - Receptionist January 2014 - July 2014

●Consistently commended for fostering an atmosphere of care and empathy through attentive and personalized customer care and attention to detail in fulfilling her responsibility of the front office for this mental health institution.

Macy’s Inc: Sales Associate, Atlanta, Ga - cashier

October 2014 - December 2014

●Responsible for dealing with aggravated customer complaints, reassuring and accommodating the client, finding solutions and providing new suggestions on how to encounter a better shopping experience and environment.

●In charge for stocking, storing, arranging, selling clothes to Children and Juniors and Adults in those departments making sure all children are tended to, safe, with pleasant smiles, conversations, and assistance to both parents and children

Jcrew Inc: Sales Associate, Atlanta, Ga - cashier March 2013 - July 2013

●Responsible for customer satisfaction including receiving complaints, noting changes, alerting when there are discrepancies and fixing problems, awarding solutions and chances of comments and surveys

●Assists clients in needs of financial, personal, and relational use with interaction between customers and staff at Macys Inc. by introducing services such as the Macys Credit Card, coupons, and store credit

Better home Health Care, Atlanta Ga - Receptionist

May 2011 - October 2011

●Has partnered with the company to schedule, develop and keep meetings scheduled in a timely fashion and produce a print out of brochures and flyers. Report to CEO

●Responsible for the lives of mental health patients, making sure they are tended to and services are rendered adequately and professionally

●Responsible for clerical and data analysis and entry work regarding the safety and provision of basic needs for mental health clients by procuring basic amenities and healthcare

●Coordinates meeting, schedules events distributes information concerning products and sales as well as addressing the particular needs of the client suffering from a psychological or behavioral disorder with a pattern of behavior and cognitive dissonance, and discernment

Skyland Trail, Atlanta, Ga - Receptionist/Art Therapist assistant January 2014-August 2014

●In charge of keeping order in class facility and assistance to Art Therapist, Susy

●Handles assignments and projects of Art with students

●Interacts with students suffering from various documented and undocumented mental health cases and illnesses

●Coordinates meetings with staff with rapport about illnesses and/or patterns of behavior of each client. All under the supervision of Suzy, the Art therapist and under my direction

Unified Financial Systems, Atlanta, Ga - Sales Assistant Intern September 2009 - February 2010

●Creates customer base and close knit relationships with company and improves relations between clients and agents

●Provides calls and marketing service, actions, strategies for promotion and branding of company while placing 100 calls a day while maintaining a professional, sound, personable, and quality control managed conversation and assistance

●Complies with company standards and compiles marketing strategies and company review for better instances and results with clients’ needs and questions

●Is point of liaison between client and company advising, researching and

preparing meetings with clients both potential and acquired.

EDUCATION AND CERTIFICATIONS

Bachelors of Arts : General and Applied Psychology– Bachelor in Psychology, Atlanta, Georgia (February 2018)

High School Diploma : International Baccalaureate and High School Diploma, Atlanta International School, Atlanta, Georgia (May 2004)

Humanitarian Award- Skyland Trail Mental Health Center

Dean’s list Award 2015 - Argosy University, demonstration of impact on grades and character with a 3.5 gpa the first year term

Customer Appreciation Recognition- Publix Super Markets Howell Mill Village signed by store manager Walt about a customer experience with the point of sale, customer service, and attention to detail and professional demeanor

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