Human Resource Assistant
Resume:
SAJNA VECHOOR KOYA
Alain, UAE •
*********@*****.***
A highly motivated, dynamic and results-driven MBA professional offering 6+ years of experience in the service industry field. Main focus was in translating business initiatives and marketing strategies into bottom-line results in sales, revenue and client growth. Outgoing and detail oriented with exceptional research and documentation skills. Currently looking to build an engaging career in the field of Human Resources.
2017 - 2019 Human Resource Assistant
Misty Mountain Resort, Kerala, India
Responsible for performing a wide range of clerical, administrative and technical duties in support of the HR department which pertained to recruitment, induction, training and development and record keeping
2012 - 2016 Assistant Manager
The Federal Bank LTD, Kerala, India
Highly successful in handling the day to day business transactions which included actively participating in profiling potential clients for canvassing low-cost deposits and retail loans thereby contributing actively towards meeting the annual targets Ensured the growth of new clients into a loyal customer base by catering to their specific needs Planned, supervised and coordinated the daily activities of junior team members for improved productivity and helped in initiating new team members by outlining their work flow Reviewed the customer feedback regularly and suggested ways to improve the processes which increased the satisfaction rate among both customers and fellow team members Communication skills
Project management
Presentation skills
Research and documentation
Team player
Supervisory skills
May - June 2011 Human Resource Intern
Dusters Total Solutions Services Pvt. Ltd., Navi Mumbai, Maharashtra Conducted an Induction Effectiveness Survey on the prevailing practices, tabulated survey findings using SPSS, developed an Induction Policy and Induction Kit including Induction Checklists and Feedback Questionnaire, designed and assisted in maintaining an Employee Rule Book, developed a Recruitment Tracker and assisted in maintaining the client database Work Experience
Skills
Corporate Projects
Created with
July - August 2011 Human Resource Intern
Indian Institute of Emergency Medical Services, Kottayam, Kerala Analyzed the need for a survey on the job satisfaction level of the employees and provided necessary recommendations by analysing the results using SPSS 2010 - 2012 MBA in Human Resource Management
ITM Business School, Maharashtra, India
Conducted a workshop on 'Communication Skills’ and ‘Customer Service’ at ‘Shoppers Stop', Maharashtra, India
Conducted a workshop on ‘Stress Management’
Seminar and project on 'webHR'
2006 - 2010 BTECH in Information Technology
Government Engineering College, Trivandrum, Kerala, India Developed a project on 'Search Engine Optimization' Education
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