Otibo Eboe-Arthur
Cypress TX 714-***-**** adhoyc@r.postjobfree.com Linkedin
Scrum Master
Facilitation – Iteration Planning & Execution - Team Leadership
Empirical Process
Quality & Process Improvement
Regulatory & Compliance
Team Training & Mentoring
Stakeholder Engagement
Relationship Management
Issues & Conflict Resolution
Built-in Quality
Accomplished, committed, and creative Servant Leader with strong assurance, regulatory compliance and financial services background that delivers customer-centric quality and value.
Versed experience at conducting audits to determine compliance with risk polices, reviewing and assessing data for compliance.
Highly skilled at engaging team and stakeholders, trade partners to understand their needs and deliver timely solutions. A strong team leader; recognized for process improvement and service delivery contributions.
Lead hybrid, kanban, kaizen, scrum and cross-functional team collocated and geographically dispersed
PROFESSIONAL EXPERIENCE
Kforce Inc. Houston, TX 11/2019 to 03/2020
Scrum Master
Supported agile teams & product owners to increase business agility & to maximize value delivery responsibilities for driving business outcomes through multiple iterative deliveries
Ensured that teams adhere to the Lean-Agile best practices, principles, and values
Measured team’s performance with proven metrics. Coaches’ team’s PI readiness, ART Sync and Inspect & Adapt. Facilitates team’s innovation and planning for relentless improvement
Designed the definition of done" & "definition of ready" for stories & bugs
Monitored sprint progress through JIRA & works with team members to adjust tasks as needed
Worked closely with the product owner for backlog management & the continuous delivery of features to educate & reinforce scrum methodology & agile framework to team members & stakeholder
oCollaborated to create overall agile project adoption plan and budget baseline with all necessary metrics
oCreated and implements Project Quality Plan, the Configuration Management Plan, the Risk Register, and the Open Issues Lists
oReviewed commercial contract, design subcontractors’ services with the aim of minimizing scope creep
Centrica PLC Houston, TX 11/2016 to 06/2019
Scrum Master
Guided the team to remove impediments by having an understanding the control and release processes
Assisted with prioritization and resolution of defects. Built trust with the Agile Teams and Product Owner and other stake holders to enhance team's interaction.
Coached Product Owners in creation and maintenance of Product Backlog
Coached team members on Lean-Agile principles and providing continuously improved Agile/Scrum techniques, share understanding and commitment
Interfaced with Program Management Office to ensure project goals and requirements are being met
Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other scrum-related meetings
oFacilitated internal and external communication across multiple teams to improve transparency, and established information radiator that increased visibility
oCollaborated with Product Management Team to hypothesized assumption and negotiated the minimum viable product for delivery
Centrica PLC Houston, TX 02/2015 to 11/2016
Regulatory and Compliance Lead
Managed and analyzed revenue data received from multiple lines of businesses to ensure accurate and timely submission to regulators
Evaluated current processes/documentation and make changes to improve efficiency and accuracy in order to align with energy regulations
Prepared and coordinated the preparation of regulatory reports and license applications related to Direct Energy’s retail/wholesale power and natural gas business
Responded to regulatory inquiries regarding residential/industrial/commercial power and natural gas activities for multiple public utility regulatory agencies where Direct Energy conducts business
Reconciled and filed natural gas volumes with the Department of Energy (DOE), Energy Resources Conservation Board (ERCB) Alberta Gas Reporting and National Energy Board (NEB)
oFacilitated internal and external communication across multiple teams to improve transparency, and established information radiator that increased visibility
oCollaborated with Product Management Team to hypothesized assumption and negotiated the minimum viable product for delivery
Additional Experience: Horinoya Restaurant Account Manager – Small Business 07/2013 to 02/2015 I researched, maintained, built relationships with distribution companies to reduce costs and analyzed average check receipts and developed an action plan to increase receipts. Barclays Capital 11/2011 to 07/2013 I Interfaced with business partners, stakeholders, directors, analysts, and project managers, promoted, and presented the new client hierarchy tool to several investment banking sales teams. Credit Suisse Private Banking Technology - Reporting 10/2006 to 11/2011 I interfaced with assigned client reporting accounts and oversaw daily reconciliation of high net worth accounts in Advent Axys and produced business documents that inventory and explain the how/what/when/why of the business to market to the portfolio managers.
EDUCATION AND CERTIFICATIONS
Rutgers University New Brunswick, NJ
Bachelor of Science, Business Economics
Professional Development/Certifications
Certified Associate in Project Management (CAPM), PMI
Certified SAFe 5 Scrum Master
Certified Lean Six Sigma – Lean Six Sigma Green Belt, SSGI
Certificate in Global Oil & Gas Management, Thunderbird School of Global Management
Professional Association
Project Management Professional – PMI
Scaled Agile Incorporation - SAFe