Executive Administrative Assistant

Timothy R. Kane

Atlantic City, New Jersey *****

609-***-**** ********@*****.***

Limousine Driver/Self-Employed (March 2019 to March 2020)

Atlantic City, New Jersey

Providing optimal customer service in the form of interacting with and answering questions of clients.

Marketing and promoting the company in order to generate future patronage from clients.

Executive Assistant / Data-Coordinator (November 2014 to March 2019)

BSG Financial Services Corporation – West Atlantic City, New Jersey

Processing client credit applications and lease documents.

Continuous updating and maintaining company database.

Alterations and maintenance to company's existing website.

Heavy phone transactions with clients and suppliers.

Essential clerical support and duties.

Administrative Assistant (May 2014 to November 2014)

Providence Pediatric Medical Daycare, Inc. – West Berlin, New Jersey

• Tracking fleet activities, registering new vehicles, maintaining fleet log.

• Scanning and archiving of confidential patient files.

• Patient files database creation and management.

• Custom documents, forms, logos and graphics creation.

• Editor and publishing of the corporate quarterly newsletter.

• Filling in for Front Desk Receptionist and associated duties.

• Training new employees with scanning and archiving project.

• Assisting Compliance Clerk with research and purchasing.

• Auditing inventory of all computer and electronic assets.

• Resolving end-user computer hardware and software issues.

Limousine Driver/Self-Employed (September 2013 to May 2014)

Atlantic City, New Jersey

Picking up from and driving clients to various locations throughout Atlantic City and surrounding areas.

Providing optimal customer service in the form of interacting with and answering questions of clients.

Marketing and promoting the company in order to generate future patronage from clients.

IT Support and Repair Technician (Internship) (February 2012 to April 2013)

The City of Atlantic City – Atlantic City, New Jersey

Providing technical support by troubleshooting, diagnosing, and repairing hardware and software issues

Imaging new computers and re-imaging re-purposed existing computers

Setting up and troubleshooting new and existing virtual private network (VPN) connections

Interacting with executive level personnel, colleagues, clients, customers, and contractors

Administrative & Operations Assistant (September 2007 to November 2011)

Interstate Outdoor Advertising – Atlantic City, New Jersey

Assisting the Director of Operations with special projects and administrative duties.

Multiple office procedures including work orders, invoices, filing and billing.

Inputting and updating data into the corporate database and spreadsheets.

Working over the phone with company executives, salespersons, printers and installers.

Provided ‘proof of performance’ documentation to our casino clients.

Receiving shipments and organization and tracking of stored inventory.

Production Operator / Cashier / Customer Service (July 2006 to February 2007)

FedEx Kinko’s – Northfield, New Jersey

Document creation and graphics production of customer orders.

Money handling, cashiering and customer service duties.

Weighing, calculating costs, and shipping of customer packages via FedEx.

Opening Loan Processor / Quality Control Clerk (August 2001 to September 2005)

Atlantic Coast Mortgage Services, Inc. - Pleasantville, New Jersey

Responsible for (opening) entering and maintaining customer loan files in database.

Performed Data Quality Control, administrative assistance, and customer service duties.

Provided clerical support to Post-Closing Department.

Heavy phone contact with clients and related industry professionals.

General clerical duties such as filing, faxing, copying and word processing.

Office Manager / Payroll Clerk (August 1999 to August 2001)

JOTI Kitchens - Pleasantville, New Jersey

AP/AR, Order-Writing, Invoicing, Payroll, Federal and State Taxes, Licenses and Permits

Customer Service, Traffic Control, Purchasing, QuickBooks Pro, All Computer Operations

Part-time Newspaper Editor / Office Assistant (June 1998 to July 1999)

Computer Learning Center - Cherry Hill, New Jersey

Responsible for creating, editing and publishing the school's monthly newsletter.

Provided clerical support to faculty members of the Department of Education.

Greeting and assisting students and visitors, and other general clerical duties.

Created and maintained the Resource Library's cataloged database of books.

Electronics & Music Department Salesperson (October 1993 to August 1997)

East Coast Trading (d/b/a: Mart Trading Post) - Pennsauken, New Jersey

Customer service and sales of computers, audio and video appliances.

Maintained inventory, displays and showroom floor plans.

Cosmetic restoration of incoming used musical instruments and electronics.

Shipping and Receiving Clerk (October 1995 to November 1996)

Compu-Mart Corporation - Pennsauken, New Jersey

Entered warehouse inventory into company database.

Received previously leased, incoming computer oriented merchandise.

Shipped sold merchandise to customers using UPS.

Computer Operator (November 1992 to August 1995)

Web Silver Company - Philadelphia, Pennsylvania

Maintained, updated and processed files on IBM mainframe.

Handled customer calls, order writing, invoicing, inventory, and traffic control.

Responsible for running weekly, monthly and annual reports.

Daily back up procedures, filing and other general clerical duties.

Data Coordinator (November 1990 to November 1992)

J.A. Robinson Automotive Center (d/b/a: Motorworks) - Philadelphia, Pennsylvania

Entered weekly franchisee production reports.

Updated inventory price adjustments.

Created, formatted and composed letters, memorandums and official forms.

Achieved trademark and service mark filing status in all 50 states.

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Timothy R. Kane

Atlantic City, New Jersey 08401

609-***-**** ********@*****.***

Assistant Clerical Supervisor (December 1989 to November 1990)

Sears, Roebuck & Company - Philadelphia, Pennsylvania

Supervised the Maintenance Agreement Department

Processed customer extended service plans (aka: ESP’s)

Verified, entered, and updated customer data and policy files

Created, updated, and analyzed charts and graphs relating to cancellations and saved accounts

Education and Training History:

Atlantic Cape Community College – Mays Landing, New Jersey

October 2012 to March 2013

Certificate of Achievement awarded for Computer Technical Solution Series

CompTIA A+ certification training

CompTIA Network+ certification training

Microsoft Certified Information Technology Professional training

Atlantic Cape Community College – Mays Landing, New Jersey

January 2006 to May 2006

A non-certificate course taken for Web Design Specialist

A hands-on study course for Macromedia Studio, Dreamweaver, Fireworks & Flash

Technology Force Institute – Pleasantville, New Jersey

December 2005 to March 2006

Certificate awarded for Microsoft Office Technology Professional Specialist

A hands-on study course for all of the Microsoft Office Suite programs

Computer Learning Center, Inc. - Cherry Hill, New Jersey

April 1998 to July 1999

Certificate awarded for Client/Server-Programming

Programming techniques, relational database concepts, and computer operating systems. Designed, created, and ran programs in different languages. Designed, created, and implemented various databases. Developed and executed queries, forms and reports using design and run-time tools. C, C++, Java, COBOL, Visual Basic & Database Management.

Community College of Philadelphia - Philadelphia, Pennsylvania

October 1986 to February 1987

Certificate awarded for WANG OIS Word Processing and Business Communications

Intermediate to advanced WANG word processing techniques such as creating, formatting, editing, merging, file acquisition and processing of text, business vocabulary and proper word usage skills. Also included; basic skills such as touch-typing, job readiness and resume preparation.

Abraham Lincoln High School - Philadelphia, Pennsylvania

September 1979 to June 1983

High School Diploma awarded.

I studied basic business concepts, art, music and choir, swim team, trade shops, and general courses.

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