Desktop Support Medical

DAVID PAULEY

John Marshall Drive · 304-***-****

*********@********.*** · www.linkedin.com/in/daviddelpauley

Are you seeking a seasoned professional with highly sought-after industry standards such as;

Five years of industry related experience

Proficient in latest technologies and demonstrates high aptitude for furthering knowledge

Excellent oral and written communication skills

A passion to achieve and take initiative

If so, then please look no further, I am the ideal candidate. Enclosed is my resume which exemplifies my professional skills, qualities and qualifications as well.

I would appreciate the opportunity to gain admission to this vacancy. If you have any questions or concerns please reach me at 304-***-**** or by email at *********@********.***.

Thank you for your time and consideration.

Sincerely,

David Pauley

David Pauley

Huntington, WV 25701 304-***-**** *********@********.***

Professional Summary

First-rate information technology and medical specialist with exceptional skills and knowledge in Microsoft platforms, medical terminology and over five direct years of experience providing outstanding support. Subject matter expert on computational medical practices and established reputation as sharp technologist who exemplifies structured professionalism.

Skills

Active directory

Hardware configuration

Help-desk support

Microsoft operating systems

Networking

Researching

Supervision

Disaster recovery

Application support

Application installations

Technical issue analysis

Data recovery

Medical Terminology

Desktop support

TCP/IP

Staff education and training

Inventory Management

Work History

IT Specialist, 12/2016 to 09/2016

Technology Business Solutions

Perform duties such as; cataloging, fault testing, networking, software and hardware configuration, trouble shooting, implement creative solutions while maintaining productivity, and preserve integrity of all systems, software, and hardware independently without supervision or assistance.

Remote Support Specialist, 03/2018 to 10/2018

Technology Business Solutions

Provide end-support for users who either create tickets or call in and assist them in their requests, troubleshoot problems, and implement solutions. Perform administrative roles working with active directory, using virtual machines by various deployment methods, offering remote assistance, cloud computing, and virtual management of system needs per request while researching issues and creating solutions fast paced.

Education

B.S. Bachelor of Science, Minor in Psychology

Marshall University

As a senior at Marshall I have been on the Dean's List on several occasions and have excelled in performance and academic standards in my health science courses.

A.A.S. Associates of Applied Science: 2016

Mountwest Community & Technical College

Throughout my education here I gained a healthy knowledge of Microsoft operating systems, implementation of solutions, networking knowledge, and troubleshooting abilities.

MCSA-Microsoft Certified Solutions Associate

Microsoft Certification

MCITP-Microsoft Certified Information Technology Professional

Microsoft Certification

Contact this candidate