Personal Assistant Office
Resume:
Louize Joy Gowrie
Profile
A reliable and conscientious team worker. Computer literate, expert in Excel, Word and other Microsoft office packages, has highly developed interpersonal skills & a confident communicator with all levels, eager to learn and enjoy taking part in additional activities. Good at problem solving, working to deadlines & meeting targets, has great organisational skills & self motivated.
Current Employer SSE plc Current Job Title Personal Assistant Start Date June 2014 Department Wholesale
Personal Assistant to the Director of EPMi - work closely with him and his senior management team. Deputised for the Exec PA to the Director of Wholesale & MD of Generation, covering 2 days a week & all holiday cover. This involves all aspects of administration & co-ordination, Complex diary management, effectively managing meetings, including internal meetings, 121’s / weekly meetings / monthly meetings, communication meetings. Creating and issuing slide decks. Ensuring the Director & their teams meet paper deadlines, Organising frequent and complex travel arrangements – flights bookings, taxi bookings, train travel, hotel bookings (both european & worldwide). Raising purchase orders / requisitions and receipting for payment. Event organisation, including social events. Ability to handle sensitive and confidential work.
In addition to this role I have been working with the communications manager for the department & building/updating share point and yammer sites for all energy and using the Poppulo system for communications across the whole of the energy businesses.
Current Employer SSE plc Current Job Title Facilities Assistant Start Date January 2011 Department Facilities Management I took on projects, liaised with stakeholder for requirements, drew up plans for office layouts, allocated the maintenance jobs, booked out equipment & meeting rooms and allocated parking. Responsibilities & Duties include:
Reception cover, dealing with visitors of all levels to site & issuing security badges. Safety Inductions to site
Issuing equipment & pool cars.
Answering & transferring calls to the correct department, helping with queries and unhappy customers. Issuing parking permits, monitoring & reporting on the use of the car park. Booking meeting rooms, pool cars & equipment.
Assisting with Finance recharging costs back to correct departments within the business Assisting with maintenance for the buildings, allocating jobs through our maintenance system to our maintenance team. Compiling data and completing weekly & monthly reports on stats and maintenance for the site, using spreadsheets & formulae.
Book accommodation & travel. Arrange venues for team meetings. Make the rota for the team, keeping on top of annual leave & incorporating training days, making sure there is always cover, keep a record of holidays & sickness
Make processes for the team & training new starts. Previous Employment
Employer SSE plc Job Title Energy Efficiency Administrator Start Date December 2009 Department Energy Efficiency Responsibilities & Duties include:
Checking claims from contractors
Pulling together health and safety reports from contractors & sending out contractor agreements & updating the budget Monthly accruals
Carrying out various administration tasks such as filing, faxes and internal/external mail Assisting in tasks as and when requested at any given time for my colleagues, or management Dealing with contractor invoices and ensuring payment is made on time Dealing with compliance & procedures, updating the budget plan. Raising purchase orders and PR1s
Training new starts
Louize Joy Gowrie
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Employer
SSE plc
Job Title
Operations Administrator
Start Date November 2006 Department Home Services
During my time in Operations I progressed from administrating 14 engineers to 90 Engineers, 7 Electricians & 10 Apprentices. I made the job “my own” starting spreadsheets, processes and pulling things together. I trained new starts in Scotland & Newcastle and was willing to take on more responsibilities within my role as Operations Administrator as given to me.
Responsibilities & Duties include:
Timesheet Approving and Processing.
Working closely with other internal departments to ensure the Engineers daily work runs smoothly. Completing ATIC forms, ordering kit & I.D badges & arranging Hire vans for new starters and trackers for all vans. Processing Engineers expenses
Recording holiday entitlement & sickness throughout operations in Scotland. Providing HR with monthly & weekly reports.
Monitoring Engineers and their vehicle’s, van stock and protective clothing to make sure they have the correct resources available and processing purchase orders for new/additional items where necessary. Arranging contracting jobs & invoicing.
Dealing with queries from Engineers.
Carried out various administration tasks such as filing, faxes and internal/external mail. Booking accommodation & travel. Arranging venues for team meetings. Keeping spreadsheets up to date with formulae
Employer Dates Job Title
SSE, 200 Dunkeld Road, Perth, PH1 3GH 2005 – 2006 Installations Administrator SSE, 200 Dunkeld Road, Perth, PH1 3GH 2005 – 2005 Customer Service Advisor Red House Hotel, Coupar Angus, PH13 9AL 2001 – 2005 General Assistant River Island, St Johns Centre, Perth 2008 – 2012 Part Time Sales Advisor (Weekend) Education & Qualifications
Intermediate 2 Spanish, Administration, Media
Standard Grade English, Maths, O.I.S, Chemistry, History, French, Travel & Tourism, Technical Studies
NC Make up for Special Occasions
Other Achievements
I was picked to be an “Energiser” for SSE, I worked with a PR company at The SSE Hydro arena in Glasgow on the opening week, promoting the brand and making sure it was a pleasurable experience for the customers. Training Courses
Exec Personal Assistant, First Aider, Manual handling, Personal Effectiveness, Safety Rep Computer Systems
Microsoft Office Applications, Harmony, Outlook
Other Information & Interests
Full UK driving licence. I enjoy working out at the gym, cinema trips & days out at the races. Personal Details
Name Louize Joy Gowrie Date of Birth 29 July 1983
Address 95 Kestrel Way
Perth
PH1 5FT
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Email ******@*****.**.**
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