Eslam Taha

Riyadh, Saudi Arabia +966-*********

adhofe@r.postjobfree.com https://www.linkedin.com/in/itaha/

Personal Details:

date of birth: 16-4-1979 • place of birth: Egypt

nationality: Egypt civil status: Married

Chief Technology Officer CTO CIO Director of IT

Summary

Result-driven leader with 20 years of a proven track record of repeated success driving technology, digital transformation, enterprise architecture, software development, operations, budgeting, team and vendor management in small to complex environments for competitive, fast-changing banking, and aviation sectors.

Technologically advanced professional with expertise advising C-level executives to create unified vision aligning IT with business strategy with immediate and long-term goals.

Certificated and Practitioner Enterprise & Solutions Architect with proven success in Enterprise architecture domains, requirements analysis, IT strategy, business process improvement, integration, frameworks, best practices to identify best-in-class IT, architecture direction, and governance of innovative enterprise solutions and e-services. Visionary, strategic, and conceptual thinker able to generate new ideas and initiate change.

Articulate communicator, expert presenter, and fluent in Arabic and English languages; possess excellent problem-solving, technical, and interpersonal skills with a strong analytic and strategic mindset.

Areas of Expertise

Digital Transformation

Software Development

IT Project Management

Engineering Management

Agile Methodologies

IT Operation

IT Infrastructure

Integration & API Design

Cloud Computing

IT Management

Technology Management

Enterprise Data Management

Technical & Executive Leadership

Business Process Improvement

Vendor & Contract Management

Android & iOS development

Big Data Analytics

IT Roadmap and Strategy

Enterprise Architecture

IT Policy Management

Budgeting and Forecasting

Information and Network Security

Amazon AWS and Microsoft Azure

IT Risk Management

Key Highlights

Passionate and Pioneering technologist with innate ability to lead cross-functional teams for ensuring effective delivery of value-added technology, enterprise solutions, and e-services for sustained impact while remaining within time, budgetary constraints, and high security; accomplishing set performance targets with proficiency in developing IT expertise in cloud computing & migrations, business process automation, information security, enterprise data management, AI/ML, RPA, CRM, digital marketing, internet banking, ePayment systems, middleware, big data, 3D security systems, ERP, ESB, SOA, DevOps, microservices, APIs, integration, database, infrastructure, ITSM, E-commerce, web & mobile applications.

Professional Experience

FLYNAS, RIYADH, KSA 8/2019 – Present

Director, IT & Applications Development

Steer strategy, vision, roadmap, and operations across all IT for emerging technologies, digital trends, digital transformation, enterprise architecture, and software development to modernize legacy technology stack and achieve company targets. Spearhead more than 300 projects while reporting directly to the CSSO regarding the project’s completion process to serve 2K employees and 5M customers worldwide.

Communicate and deliver information, prioritized technology roadmap, and EA value proposition to C-Suite to improve decision-making, propel growth, and transformation in four key areas customer engagement, product transformation, employee empowerment, and operations optimization. Control and handle a total budget of $6M for software development, technology, digital transformation, and third-party ticketing systems and manage $2M in license and operational support. Train, develop, and coach a team of over 50 engineers to supervise workload, lead the transformation of DevOps, and foster agile principles. Coordinate with IT vendors to ensure competitive pricing and services, improved SLA, and rationalize the contracts.

Establish and manage the transformation to "cloud-first" mindset and strategy, direct mission-critical systems from on-premises to hybrid and native cloud on AWS & Azure based on the workload type. Spearhead project planning, development, and operation across a diverse portfolio, including APIs, microservices, web & mobile apps, information security, regulatory compliance, data management, Oracle ERP, Salesforce CRM, ManageEngine ITSM, Middleware, and big data solutions with full arrangement with PMO. Identifies and tracks IT KPIs, OKRs, and devises plans and initiatives for improvement. Manage booking systems, hosted services, GDS integrated systems, loyalty program, and third-party services (Navitaire) with their rates; worked closely with auditors to apply recommendations and security controls.

Successfully achieved $4M in annual savings by utilizing Vendor rationalization, negotiation, and reduction in vendor service rates.

Surpassed $1M in savings and massive ROI by establishing an entirely new platform for Umrah & Hotel packages, including other services by our offshore team.

Minimized workforce quality assurance costs by 20% with the help of automated testing and applying DevOps mindset.

Enhanced uptime of the service availability to 99.99% with significantly increased security.

Successfully achieved $1.5M annually through optimization of TYPE B messages, modernizing services, and technology.

Slashed technical debt by 60%. Applied Kanban framework and agile/Scrum project management.

Implemented massive security initiatives, including PAM, 2-factor authentication, GDPR, network segmentation, and upgrade switches & routers. Secured ISO 27001 certification for flynas in 2019.

Enhanced airport operation to 90% by automating the full business process cycle and innovating new e-services using a reliable, centralized messaging ecosystem and ESB.

Implemented Salesforce CRM modules, including sales cloud, service cloud, and marketing cloud with full integration with Facebook, Google Analytics, and back-end systems, resulting in 360-degree customer insights, leveraging AI/ML empowering marketing, Customer Service, and commercial teams to streamline and track digital strategies.

Led full Oracle E-Business Suite (ERB) implementation, including full finance, HR, and SCM modules for end-to-end business process automation.

Implemented other Oracle modules, like Fixed Assets, Property Manager, I-procurement, TALEO, IExpense, IFRS16, and VAT with full audit controls and cross-function requirements objectives.

FLYNAS, RIYADH, KSA 1/2019 – 7/2019

Manager, Enterprise & Solutions Architect

Promoted based on an enterprise-wide reputation for strategy, leadership, architecture, and delivery.

Steered team and project budget of $1.5M to promote leadership, architecture, and delivery to supervise several teams.

Collaborated with multi-functional leadership to settle and solve technical and business architecture gaps & problems.

Devised and strategized best practices for consistent solution architectures and new innovative services.

Administered and led deliverables and timelines, assigned resources, and signed off on all stages along with design & technical documentation for several concurrent initiatives.

Strategized IT plans to meet gaps between current and future architecture states.

FLYNAS, RIYADH, KSA 1/2014 – 12/2018

Manager, Software Development Architect

Supervised a team of 10 engineers while leading software development for an award-winning low-cost Saudi Arabian airline, handling an annual budget of $1M.

Analyzed code quality, merged branches, drove secure SDLC, and set development standards & best practices.

Managed software development of 150+ web projects, automating manual business processes to increase cost savings and enhanced customer experience.

Trained, developed, and mentored the team to utilize agile methodologies while defining project schedules, prioritizing tasks, and allocating resources.

EJADA SYSTEMS 2/2006 - 12/2013

Senior Technical Consultant e-Payment & Banking Solutions Architect

Worked for the Banking Sector, Achieved project defined milestones by leading enterprise projects, leveraging technical expertise to execute architectures, design, software development, deploy and support internet banking, and ePayment solutions for banking sector, with an average value at $20M.

Planned and executed SADAD and other ePayment solutions, internet banking, mobile development, 3D security applications, middleware, and back-end solutions for KSA Banks, including Riyad Bank, Alrajhi Bank, SABB, Al-Inma Bank, Al-Bilad Bank, SAIB, Zirrat Bank, NBP, ANB, and Kuwait Bank NBK.

Spearheaded architecture design and development of Riyad Online (Riyad internet banking), AlBilad Internet banking, and re-architected & optimized Al Rajhi Internet banking.

Steered multisite project involving diverse technology stack for Banks in Riyadh and Jeddah, Saudi Arabia.

Collaborated with clients, presales team, and vendors, mapping technical information into RFx docs and presentations.

ADDITIONAL EXPERIENCE

Open craft, CAIRO, EGYPT 2004 – 2006

Senior Software Engineer – Part-Time

Intercom Enterprises, CAIRO, EGYPT 2003 – 2006

Senior Software Engineer

Future Group, CAIRO, EGYPT 2000 – 2002

Software Engineer

Education & Credentials

Bachelor of Specific Education, Computer Specialist, 2000

FACULTY OF SPECIFIC EDUCATION, MENOFIA, EGYPT

Higher Diploma, Information Technology, 2002

INFORMATION TECHNOLOGY INSTITUTE (ITI), CAIRO, EGYPT

Higher Diploma, Computer Science, 2004

FACULTY OF GRADUATE STUDIES FOR STATISTICAL RESEARCH, CAIRO, EGYPT

Certifications

Certified TOGAF 9.2, The Open Group

Certified Enterprise & Solutions Architecture, BCS UK

Certified DevOps Foundation, DevOps Institute

Certified ITIL V3, AXELOS

Certified Service-Oriented Architect (SOA), ARCITURA

Certified Java Business Component Developer (EJB), Oracle

Certified Java Web Component Developer (SCWCD), Oracle

Certified Java Programmer (SCJP), Oracle

Certified Web Services Development, IBM

Certified WebSphere Application Server Network Deployment, IBM

Certified WebSphere Portal Deployment and Administration, IBM

Certified WebSphere DataPower SOA Appliances, IBM

Certified Rational Application Developer for WebSphere Software, IBM

Certified WebSphere Portal developer, IBM

Technical Proficiency

Cloud Vendors: Amazon AWS, Microsoft Azure

EA Model & Tools: UML, ArchiMate, MS Visio, Archi,

ePayment Solutions: SADAD, MADA, PAYFORT, CHECKOUT, STCPAY

Application Servers: IBM HTTP Web Server (IHS), Apache Tomcat, Microsoft IIS, IBM WebSphere Application Server ND

Portal Solutions: Microsoft SharePoint, IBM WebSphere Poral.

Operating Systems: AIX, Linux, Windows

Languages: Java, C#, ASP.NET, PHP

Scripting: JavaScript, Typescript, Nodejs

Databases: Oracle DB, DB2, SQL Server, MySQL, Snowflake, Redshift

Framework: Struts, JSF, spring boot, Hibernate, log4j, log4net, Bootstrap, MVC

Mobile Framework: Angular 2, Ionic and React Native for Android & iOS

EXTRA: Design Pattern, JSP, Servlet, EJB, LDAP, JDBC, XML, HTML, JAXB, JAXP, XPATH, JPA, XSD, Web Sockets, JSON, SOAP, RESTful

Integration/ Middleware: IBM MQ Series, Web Services, JMS, IBM DataPower, SOA, MuleSoft, IBM APP Connect, IBM Integration Bus, Kafka

Security: SSL, TLS, WS-security, JWT, Information Security, SOC2, GDPR

IDE: IBM Rational Application Developer, Eclipse, MS Visual Studio, STS, VS Code, ATOM, WebStorm

Version Control: GitHub, TFS, Microsoft Visual Studio Team Services (VSTS)

ERB System: Oracle e-Business Suites, MS Dynamics

DNS Management Services: DNS Made Easy, Cloudflare, Godaddy, Amazon Route 53

SITA systems: SITATEX, SITA Network, TYPE B Messages, TTY address, BagJourney, WorldTracer, MQ systems, SITA Aircom

Digital Marketing: Engager, Salesforce (Market, sales and service) cloud, SendGrid, MailChimp

Languages

English: Fluent, Arabic: Native

Contact this candidate