Store Manager Customer Care

MOKOENA GWEN MPHO

*** ******** ******, ********* *******, TEMBISA,1632

adhoep@r.postjobfree.com

MOBILE: 079******* / 079*******

Personal Details

Identity Number : 960-***-**** 08 5

Date of Birth : 02 March 1996

Nationality : South African

Race : Black

Gender : Female

Marital Status : Single

Health Status : Good

Home Language : Isizulu

Other Languages : English, Afrikaans, Sepedi, Setswana

Driver’s Licence : Learner’s Licence Code 10

SARS Number : 342-***-****

Education

Secondary Education

School : Tersia King Learning Academy

Highest Grade Passed : 12

Year of Completion : 2013

Tertiary Education

Institution : University of Johannesburg

Course : Bachelor of Accounting

Status : In Progress

Employment History

Store Manager

October 2018 – Present, Suzman’s Place

Goods management, which includes ordering, receiving, care of damaged goods, price changes and returns

Customer Service

Store Presentation and Advertising displays

Problem Solving, including handling of customer complaints and concerns

Skills

Customer Care and Prioritisation – Face to Face Communication

Excellent in Microsoft Office Software – Word, Excel, Visual Studios, PowerPoint

Good Communication Skills with being multilingual an added advantage

Ability to work well under pressure

Self-Motivated and ability to take initiative

Team Player

Punctual and time-keeper

Ability to sell features of a product or service

Fast and Agile Learner

References

Mrs Edna Lebo Madati

Company : Suzman’s Place – Owner

Contact Number : 061-***-****

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