MARY JOY M. BERNADAS

Address: Perfume Building, Al Jafiliya Dubai, U.A.E.

Email: adhod0@r.postjobfree.com

Mobile #: +971-**-*******

Nationality: Filipino

Objective:

To fully utilize my skills, capabilities, experiences and knowledge in reputable organization that will offer me a chance to grow and enhance my career opportunities to be part of a team, to contribute in the success of the company and to take more responsibilities in due time. To give my full support and loyalty to the company that will allow me for personal and professional growth, I am highly motivated, resourceful, can work under pressure and very keen to contribute to any company that I work for. Working Experience:

Receptionist cum Admin Asst. (Nov.2012- July 2020) Royal Palm Holidays LCC – Al Mina Rd. Bur Dubai, Dubai / UAE, Po Box 49177

• Meet and greet direct visitors, maintain logs of inquiries as required.

• Assisting guest’s to appropriate personnel, and entertaining as well.

• Answering and direct Transferring calls to appropriate personnel, take messages and provide general information.

• Handling office tasks, scanning, encoding data’s and filing all the important documents such as invoices and receipt voucher's.

• In charge in making Gate Pass for the staff's and Inputting reports in the system.

• In charge and taking stock, ordering office and pantry supplies.

• Responsible in handling cheque for collection in the Hotel.

• Responsible to call the couriers for collection and for sending documents.

• Responsible to make payments, such as utility bills (Dewa, Etisalat, Du and Salik) and filling Credit Cards.

• Responsible in Receiving/Sending Emails, Processing and directing mails and incoming packages or deliveries from/to courier services.

• Filing Invoices/Files, taking memos, Writing and issuing emails to teams and departments on behalf of teams or senior staff.

• Researching and Booking travel arrangement for staff members. Passage Staff / Office Staff / Ticketing Clerk / Check In Counter (March 11 –April 12) Ocean Fast Ferries Inc. (Ocean Jet) - Muelle Looney St. Iloilo City, Philippines

• Responsible for issuance of passenger’s ticket.

• Giving passes to the passengers such as boarding pass (check in).

• Responsible for petty cash fund.

• Answering phone calls such as ticket inquiries.

• Encoding data in the system (computer).

• Make a summary report for the daily sales.

Front Desk Officer / Receptionist (February 10-Febuary 11) The Suites at Calle Nueva Hotel (Bacolod City Philippines)

• Meet and greet the guests.

• Receiving incoming and outgoing calls.

• Transferring calls to appropriate personnel, take messages and provide general information, greets and direct visitors, maintain logs of inquiries as required.

• Assisting guest’s showroom and entertaining as well.

• Receiving of payments from customer’s (cashier).

• Encoding data’s and filling all the important documents.

• Accepting reservations call.

• Performs other duties assigned.

Inventory Asst. / Sales Clerk/ Cashier (August 08-December 09) Christian Ventures Trading - Souvenir Shop (Centennial Terminal 2/ NAIA Terminal 1, Airport PasayManilaPhilippines)

• Meet and greet the customer.

• Assisting the customer.

• In charge of ordering products.

• Preparing price analysis and display products.

• Providing cashier and customer services.

• Responsible in handling bank transaction such as deposits.

• Handle the petty cash fund.

• Handle phone calls inquiries.

Education:

Bachelor of Science in Hotel and Restaurant Management Central Philippine University

March 2008

Lopez Jaena Street, Jaro Iloilo City, Philippines

Skills and Trainings:

Fluent in English

Excellent in Customer Welfare / Communication Skills Well verse in Microsoft Office, Word, Excel, etc.

On the Job Training

Iloilo Days Hotel, IloiloCity

Housekeeping Department (November-December 08)

Amigo Terrace Hotel, IloiloCity

Food Preparation /Kitchen/Stock Room Checker/

Sales/Accounting Office (January- February 2008)

National Certificate II

Food and Beverage Services (July- September 2012)

Department of Agriculture, Regional Field Office 6, Iloilo City Hands-On Training on Mushroom Production Technologies (July 3-7 2017)

• On-Board Training (Negros Navigation)

March 28- April 2, 2007

• Basic Hotel Operation Seminar Program

January 12, 2008

• Personal Survival Techniques(IMO Model Course 1.19) November 25-December 04, 2009

• Fire Prevention and Fire Fighting(IMO Model Course 1.20) November 25-December 04, 2009

• Elementary First Aid(IMO Model Course 1.13)

November 25-December 04, 2009

• Personal and Social Responsibility(IMO Model Course 1.21) November 25-December 04, 2009

• Hands-on Training on Mushroom Production Technologies July 03-07, 2017

• Cleaning, packing, and loading harvested products.

• Manually plant, cultivate and filled crops.

• Tilling soil and applying fertilizers; transplanting, weeding, thinning, or pruning crops.

• Computer Literate -Microsoft Word, Excel (Pivot table & V-look up),Fax and Scanner

• Oral and Writing Communication (English, Tagalog and Hiligaynon)

• Encoding Data, Reports, Answering Telephone and Operate Fax Machine, Receive Payments, Check Delivery Stocks & Show Room

• Provide link between kitchen and service area

• Provide food and beverage service

• Provide room service

• Develop and update food and beverage knowledge

Major Achievements:

Certificate of Service Crew of SM Jollibee Delgado

• Certificate of Participation in Seminar Workshop

• Certificate of Actual Shipboard Training at Negros Navigation

• Certificate of On the Job Training at Iloilo Days Hotel

• Certificate of On the Job Training at Amigo Terrace Hotel

• Certificate of Basic Safety Training at John B. Lacson Foundation, INC.

• National Certificate of Food and Beverage Services II(NCII) at Technical Education Skills Development Authority

• Certificate of Hands-on Training on Mushroom Production Technologies at Department of Agriculture Regional Office 6, Iloilo City

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