Sales Administrative Assistant

Brandi Richardson

**** *. *** **. ******, Wyoming Cell: 307-***-**** Email: ******.************@*****.***

Customer Service Expert Sales Expert Expert Written/Verbal Communicator

KEY SKILLS

Skills:

Customer Service Management Top Performing Sales Training

Inventory Store Operations Data Entry Hiring

Computer Skills:

Word 2008-10 Excel PowerPoint Access Outlook Windows

PROFESSIONAL EXPERIENCE

OneMain Financial, Loan Specialist, Casper Wyoming

Customer services, sales, answer phone, schedule appointments, take applications, evaluate credit, look at curing options for delinquent accounts, collections, educate on credit, reach and obtain required goals for accounts every month. Succeeded in obtaining new accounts and help growth.

Furniture Row, Operations Manager, Casper Wyoming

Customer services, sales, answer phone, schedule appointments, deliveries, store orders, Inventory of product and office supplies. Tagging, custodian, inventory reports, daily, weekly, and monthly paperwork. Follow policies and procedures for company, training, scheduling.

Wells Fargo Bank Teller, Laramie Wyoming

Excelled in role requiring the ability to handle a variety of customer service situations, go above and beyond to reach sales goals, and resolve customer issues with expediency.

Demonstrated proficiencies in telephone and teller reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

Consistently praised by management for the quality of work, ability to adapt to new environment, attention to detail, exemplary customer service delivery, and team-player attitude.

EDUCATION

Central Wyoming Community College (Riverton, Wyoming) 2011

A.A.S. Administrative Assistant

Central Wyoming Community College (Riverton, Wyoming) 2012

A.A.S/ General Studies