Dr. Monica Doyle, PhD

Richardson, TX ***** 214-***-**** adho6y@r.postjobfree.com

Summary of Qualifications

Compassionate, empathetic, experienced, and well-educated behavioral healthcare leader.

More than 10 years of experience supporting clients as a Psychiatric Case Manager.

Outstanding listening, verbal communication, and interpersonal skills to build and grow relationships with individuals from all walks of life and different psychiatric conditions as well as to train staff members on best care practices.

Proficient with Microsoft Word and familiar with Excel and Access.

Knowledgeable of ICD-9 and CPT coding.

Education

Doctor of Business Administration (PhD), with an emphasis in Healthcare Management and Leadership; July 2020

California Intercontinental University

3.3 GPA.

Master of Science (MS), Healthcare Administration/Human Services; Aug. 2010

Capella University

3.0 GPA.

Bachelor of Science (BS), Rehabilitation Studies, minors: Speech Language Pathology and Audiology; May 2004

University of North Texas

4.0 GPA.

Areas of Expertise

Case Management Clinical Assessments Intake/Admissions

Client/Patient Relations Treatment Plans Skills Training

Professional Experience

Child and Family Center May 2016-Aug. 2020

Psychiatric Case Manager

Built and maintained rapport with clients to gain their trust, confidence, and respect.

Interviewed clients to clinically assess and then determine their psychiatric care needs.

Developed treatment plans for clients to help them achieve their rehabilitation services goals.

Educated clients about potential side effects to prescribed medication.

Trained clients on coping mechanisms and teach key skills, knowledge, and experience to support their recovery.

Worked with clients on their individual recovery, including educating clients about support services in their community.

Supported clients with a current crisis that walk into the center without an appointment requesting help.

Train new hires, assist staff, and clinic director

Adapt of Texas May 2008-May 2016

Psychiatric Case Manager

Worked closely with a wide variety of clinics to support their psychiatric needs.

Interviewed clients to clinically assess and then determine their psychiatric care needs.

Developed treatment plans for clients to help them achieve their rehabilitation services goals.

Educated clients about potential side effects to prescribed medication.

Worked with clients on their individual recovery, including educating clients about support services in their community.

Supported clients with a current crisis that walk into the center without an appointment requesting help.

Train new hires, assist clinical staff, and assistant to clinic director.

Collaborated with a co-worker to provide emergency telephone services to clients on a 24/7 basis.

Tech Health Care Apr. 2007-Sept. 2007

Office & Referral Coordinator/Admissions

Abicare Home Health Sept. 2006-Feb. 2007

Office Coordinator

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