Social Media Employee Relations

Genevieve Ennis

Dynamic professional offering a *0-year track record of delivering high impact project management, team training and process improvement to organizations. Collaborative, passionate and strategic supportive manager adept at assessing needs, evaluating data and engaging stakeholders. Commended for creative thinking, advocacy, relationship building, diplomacy and strong interpersonal communication skills. Passion for learning, serving the community, the environment, and the security of others. CORE COMPETENCIES

Program Development Project Management Team builder Strategic Thinker Process Improvement Creative Leader EDUCATION

MBA, San Francisco State University

BA Sociology, Minors Graphic Design, Photography, Social Work Biola University SEMESTER AT SEA

TECHNICAL PROFICIENCIES

CRMS: Salesforce, SAP, Tessitura Asana MS Office 365 Google G Suite Jira Adobe Creative Suite Gusto Bamboo H PROFESSIONAL EXPERIENCE

Consultant, August 2020- present

Covid-19 Community Development, San Francisco, CA

• 2020 Researched, designed, and executed projects in collaboration to meet community needs

• Partnered with the City Supervisor’s office (Sandra Fewer), SFMTA, Slow Streets and local merchants to develop plans for slow streets in the Richmond District

Chief of Staff, June 2019- June 2020

Moveworks, Mountain View, CA

• Developed corporate communication strategies in partnership with executive leadership and marketing team, implementing policies for press, interviews, case studies and social media

• Built relationships with our clients’ CTOs as their first point of contact to assess needs and match them with the right internal resources in order to meet those needs.

• Managed internal communications collaborating with executives and HR to develop language when sharing updates to the team

• Collaborated with UX team to develop language for our bot and improve communication channels and the user experience for our clients

• Partnered with HR for recruiting, managing recruiting fairs at Ivy League universities and onsite

• Acted as Board Liaison with investors and BOD though facilitating key touchpoints in logistics, slide development and ensuring timely communication, resulting in Series B funding awarded Project Manager, December 2018- June 2019

Anki, San Francisco, CA

• Led multiple highly complex projects to showcase company’s unique value to potential investors: handled sensitive IP data, collaborated with cross-functional teams & managed logistics for international presentations

• Strategized with HR on projects to boost morale through benefits programs employee relations, employee events & implementation of the career matrices

• Led logistics and research while working toward additional funding and possible acquisition

• Led 5+ quarterly multi-day events with 100+ attendees ensuring deadlines were met for developing extensive itineraries, streamlining information and logistics while staying within budget Operations Manager, December 2017 -December 2018

Endpoint Clinical, San Francisco, CA

• Managed operations in opening 2 new offices in Boston and Hyderabad for a total of 200 employees

• Developed strategic policies and cross departmental procedures and created the employee intranet to successfully increase effective communication across the company

• Managed high-level tasks including overseeing budgets, event planning, handling confidential information and setting best practices for the executive team including communications with the executive leadership, the BOD and managed 7 administrative employees

Chief of Staff, February 2015 – December 2017

San Francisco Opera, San Francisco, CA

• Managed and conducted research on potential fundraising activities implemented new fundraising strategies with an operating budget of 78 million

• Managed correspondence, calendaring and donor relations for CEO with a high level of confidentiality

• Managed over 40 events annually, collaborating with Marketing for corporate communications including press releases and donor cultivation, working closely with multi-disciplinary creative teams

• Presented key decisions, status updates and strategic advice to leadership and other internal audiences

• Managed and analyzed grant evaluation indicators including media inquiries, website statistics, social media metrics, and email campaigns

Development Manager, July 2013 – February 2015

SFJAZZ, San Francisco, CA

• Built partnerships with external organizations for collaborative events, in-kind donations and PR

• Managed database quality control and the processing of all individual, corporate and foundation gifts with an

(3X) increase of contributions organization wide, tripling SFJAZZ’s membership count

• Developed and analyzed reports and macros for internal and external stakeholders to report contributions, maintaining and organizing documentation for budgeting and forecasting

• Managed internal projects, grant proposals and collateral materials (ex: year-end appeal fundraising)

• Collaborated with multiple departments to improve communication flow and assisted with donor cultivation and stewardship, managing a small team and group of 30-40 volunteers Senior HR Coordinator, January 2012– July 2013

Yelp, San Francisco, CA

• Developed an intranet for employees through collaboration with IS team and building external relationships providing perks and discounts

• Managed a team of 5 coordinators to manage all on-boarding and off-boarding across all 5 offices

• Liaised between multiple departments to ensure communication flow for employee benefits and events ADDITIONAL EXPERIENCE

DUNA KITCHEN, FOOD SUSTAINABILITY PLANNING 2018 Created a business plan for a program that aimed to limit food waste and serve the community

FOOD RUNNERS VOLUNTEER 2015- CURRENT Provided excess food from events and companies to underserved communities PR FOR FAIR TRADE, SWEETRIOT 2013-2014 Ran campaigns, presentations and created press kits for fair trade chocolate EVENTS DIRECTOR, ENCINAL YACHT CLUB 2012-2013 Managed 20+ annual events and marketing through communication channels DIRECTOR ENVIRONMENT CALIFORNIA 2010-2012 Worked on multiple campaigns banning plastic bag use and fracking NGO WORKER KOREA & THAILAND 2008-2010 Taught English, Computer Skills and assisted in larger community events PROGRAM MANAGER FOR SOCIAL SERVICES, FRED JORDAN MISSIONS 2005-2008 Directed a children’s department serving underprivileged communities

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