Assistant Personal

Lena Zachery

424-***-**** adho3q@r.postjobfree.com Relocated to Houston, TX

www.linkedin.com/in/lena-zachery-b001bb68/

EDUCATION

Grand Valley State University, Allendale, MI

Bachelor of Arts, Communications & Advertising December 2014

PROFESSIONAL ADMINISTRATIVE EXPERIENCE

Global Team Blue, Dearborn, MI November 2016 – May 2019 & July 2019- Current

Administrative Assistant to Global VP & SVP Finance Directors (Working Remotely as of 3/2020)

•Manage calendar for Global, International Agency Finance Directors, and other department Directors while preparing all material and related confidential documents for meetings, minutes agendas including presentations

•Process and submit expense over 20 reports a month for all finance directors and other senior executives

•Hone organizational skills through arranging complex and detailed travel plans, record-keeping, filing & bill-pay and company event planning

•Assist with quarterly financial presentation binders and delivery resulting in more accurate record keeping

•Perform office duties that include ordering supplies and managing a record database

•Oversee and process all bi-monthly employee car incentives

Jalona Marie Sparkle Market and China Tours

Virtual Executive/Personal Assistant – Part time November 2019- Current

•Prepare and enter Data for financial statements, reports, memos, invoices letters and other documents for current and future clients

•Make travel arrangements for guided international China tours and other personal assistant duties

•Customer assistance and business liaison for CEO

•Maintain organized files in electronic format (and hard copy if necessary)

•Ensure that work assignments, information gathered remains confidential and protects all clients

•Create quotes, invoices and send out other communications daily to over 200 plus clients

•Recruit models, vendors and other talent for shows and live events/expos

BPosh Events, Farmington Hills, MI April 2018 – September 2020

Event Planner Assistant - Part time

•Worked closely with Lead Consultant to assist with all needs and concerns for the bride, groom and other clientele

•Provided exceptional customer service by creating timelines and schedules to help arrange, organize, and customize specific needs for each client occasion

•Developed and maintained relationships with vendors, clients, and venue staff; effectively communicating itineraries and agendas to meet strict deadlines

•Attained strong problem-solving skills through successfully navigating last minute emergencies and assisted in onsite management

Demetrio’s Bridal, Troy, MI March 2016- October 2016

Sales Consultant – Part time

•Fostered strong communication skills through marketing services to prospective clients/brides

•Surpassed monthly sales goals and closing ratios by maintaining communication with customers post-sale to continue building rapport and optimal customer service

•Followed up with customers by telephone concerning bridal appointment request and assisted them with scheduling their visits

•Maintained restock of merchandise and ensured salon was organized and clean

•Stayed up to date about brand and product knowledge, as well as trends in order to assist

brides in a knowledgeable and confident manner

RELEVANT EXPERIENCE

Republic Airways Consulting, Queens, NY December 2014 – March 2016 Flight Attendant

•Provided a first-class customer service experience for all passengers and assisted them with special needs or requests

•Assisted pilots on established procedures and handled all in-flight service and safety standards

Grand Valley State University

Office of Housing and Residence Life, Allendale, MI May 2014 – August 2014

Summer Camps & Conference Assistant- Seasonal position

•Helped groups of visiting youth and staff check into and out of dormitories

•Created spreadsheets with perspective guest names that were using facilities during the summer for easy check in and out process

•Attended to any emergencies or urgent housing needs

•Made beds, folded sheets and cleaned/ prepared dormitories

SKILLS

Excel, Microsoft Outlook and Access, Word, Power point, Adobe, Notes, Asana, 17 Hats,

Monday.com, Honeybook, Ricochet, Microsoft Office

LICENSES AND CERTIFICATIONS

Coursera

Recruiting, Hiring, and Onboarding Employees

Issuing authority Coursera

Issued date and, if applicable, expiration date of the certification or license Issued Nov 2020No Expiration Date

Credential Identifier Credential ID L5HFCTHYQ5W7

MEMBERSHIPS

Alpha Kappa Pi Co-Ed Business Fraternity Relations 2013-2018

Big brother Big sister 2008-2010

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