Security Operator

Curriculum Vitae

CCTV OPERATOR

ARJUN RAM KARWA

Address: Caesars Blue Water Dubai, UAE

Mobile: +971-*********

Email: ****************@*****.***

Objective:

I pursue a challenging career in the security operation of a company where people are regarded as the most important asset. Having said this, I wish to work in the hospitality industry where my experience could deliver a positive contribution to the growth of the organization and simultaneously affording me the opportunity to gain valuable experience and exposure within the field. As a working professional, I remain committed to strong service ethics that values integrity and transparency as the key elements driving the business ethics of an organization.

Profile:

I hold hospitality background in the security department with extensive product knowledge of the technical aspects of the job. My 3 and half year experience as a Security Professional includes various security operations and basic safety and security responsibilities within the present job role. In this time, I have built a proficient command of the English language in both spoken and written communication mediums. I have proven my ability to handle multiple demands and competing priorities effectively in the workplace by focusing on and prioritizing the workload in the desired manner that allows for results to be delivered within the set timeframe.

Professional Profile:

1. Caesars Bluewaters Dubai Hotels & Resorts (Five Star) Dubai UAE

CCTV OPERATOR 19th September 2018 to present

Summary:

To monitor guests and staff’s activities in the resort through the CCTV.

To gather intelligence to support internal and external investigations

To conduct assessments of incidents and coordinate response to incidents.

To provide support to incident commanders for all critical incidents in the hotel and form part of the emergency management plan.

To have knowledge of electronic security and the security management system to supervise and initiate effective CCTV operation

Conduct audits of access control and CCTV investigations to support overall hotel security plan.

Key Duties and Responsibilities:

Monitoring of permanent and alarm activated CCTV systems in the command centers including manual control of cameras to facilitate the monitoring of live incidents.

Monitoring the Digital Recording cycle of all CCTV footage

To report in a timely manner all faults and failures of the Security Management system to Security Management and as required, to Facilities or concern company.

To liaise with the Police and other authorized agencies for the viewing of recorded incidents.

Monitoring and coordinating response for any emergency occurring including detection through CCTV, or alarm activations including fire and panic alarms.

Monitoring the fire alarm system, including the use of fire control panels and the FAVA system.

Monitoring and processing evacuation and warning alerts to the resort as required.

Providing public announcements to the resort as required

Provide a base radio function for operations resort wide, specifically for security, but including other departments as required (including Facilities Emergency Response Teams).

Ensure the Command Centre and Security Office is kept in a tidy manner and ensure is thoroughly cleaned once a week.

Conduct duties as directed by the Surveillance Team Leader and Duty Manager, Directors and Vice President of Security.

Assist Security Managers in the collection and presentation of evidence on any cases they may be investigating and may be covered by CCTV or be recorded in Key Management or Access Control systems.

Assist in maintaining all Resort policies and procedures through the use of the Security Management System including use of CCTV, Access Control and Key Traka Management System.

In the absence of a Surveillance Team Leader, take charge and use initiative in day to day security operations

Coordinate with Resort Security Officers and provide direction and leadership where necessary to achieve overall departmental goals.

Prepares reports as when and as required

Assist in enforcing discipline and standards in line with resort policy and procedures

Responsible for ensuring performance of security officers to support Managers and in the absence of Team Leaders.

2. Transguard Security Dubai Dubai UAE

CCTV OPERATOR 29TH July 2016 to 18th September 2018

Summary:

To be the main point of contact in emergency situations.

• To follow the security policies and procedures at all times.

• To do foot and vehicle patrols.

• To escalate all concerns related to Fire and Life & Safety to more senior colleagues.

• To make necessary entries in the security logbook and ensure information is registered on a daily basis.

• To handle lost and found inquiries. •

• To control the colleague and outside visitor access points. •

• To issue supplier passes and control property removal by using the correct authorization receipts. •

•To be responsible for controlling traffic movements by preventing extended parking time at critical locations of

Hotel.

Key Duties and Responsibilities:

•To operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedure,

• legislation and Hotel & Resorts code of practice/ethics.

•To liaise with the police, service providers and internal concerned departments to ensure that appropriate use of the system.

•To include all evidential records and witness statements to a standard acceptable to the rules of evidence.

•To record all events and actions taken in a clear, legible and accurate written occurrence book supported by the dedicated SOP standards format.

• To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enquires.

• To report equipment failure to the security supervisor to maximize operation of the system.

•To maintain a secure system for providing data in accordance with the regulations set up by SIRA Security Industry Regulatory Agency (Dubai Police) and to ensure the security of the control room and equipment is always maintained.

•To maintain the provision of information required by the security director and assistant security director and to assist the monitoring of the CCTV system in accordance with SIRA regulations and the continuity and admissibility of evidential material.

•To support security director and security manager by providing monitoring of the maintenance agreements to ensure full provision of the system.

•To be aware of your responsibilities in terms of health and safety including appropriate health and safety training.

• To ensure that approach duties taking into consideration company gentle service.

• Conduct regular checks on all “field” officers to assure they are alert and carrying out their duties efficiently and effectively

• Assist in conducting investigations and prepare accompanying investigation reports for cases which occur within the Hotel involving: Criminal acts, losses or accidents caused to lives and properties Staff misconduct.

PERSONNEL DETAILS:

Full Name : Arjun Ram Karwa

Father Name : Kana Ram Karwa

Date of Birth : 05-05-1993

Nationality : Indian

Sex : Male

Marital Status : Unmarried

Religion : Hindu

Height : 5.10

Weight : 68 kg

Contact : 971-*********

PASSPORT INFORMATION:

Passport Number : M3026169

Date of Issue : 30/10/2014

Date of Expiry : 29/10/2024

Place of issue : Jaipur (INDIA)

STRENGTHS:

I am young, energetic, cheerful and a resourceful person showing initiative with a strong personality and moral character

I am always vigilant and active in the workplace

I am able to work with minimal supervision and perform under pressure

I have the ability to work independently, being a strong communicator, using my skills of negotiation and diplomacy

I am able to direct and coordinate the activities of a large group of employees

I also hold the ability to establish and maintain effective relationships with Administrators, Legislators and the Public.

EDUCATION BACKGROUND:

3-year Degree in Graduation as Bachelor of Arts from MDS University Ajmer (India).

1-year Diploma in Health Safety Environment from PTU Punjab (India)

1-year Diploma in computer application and fundamental from Kota (India).

COMPUTER SKILLS:

(MS Word, Excel, Power point, Report writing, Email Internet and Basic Hardware).

SOFTWARES:

MICROSOFT OFFICE, MAXXESS SYSTEM, VIN-GUARD SYSTEM, SEE-TEC, MILESTONE, OPERA, SIMPLEX.

SIRA LICENCE DETAILS:

D.P.S. Department of Protective System from Dubai Police Academy.

SIRA : Security system operator Security Industry Regulatory Authority Dubai.

NAME : : ARJUN RAM KARWA

License Type : SECURITY SYATEM OPERATOR

PLACE OF ISSUE : DUBAI

TRAINING AND SEMINAR:

Firefighting training by Dubai Ambulance.

Managing customer service training by Caesars Bluewaters Dubai.

First Aid training by Dubai Ambulance.

Hospitality On Job training (OJT):

SOP

EOP

EVACUATION DRILL

DRILL CARDS

E MAIL WRITING

REPORT WRITING

CONCLUSION AND DECLARATION:

I here by certified that the above-mentioned statement is correct and true of the best of my knowledge.

ARJUN RAM KARWA

‘Reference available on request’.

Contact this candidate