LOUIS F. GUTIERREZ
Alhambra, California
adhnrn@r.postjobfree.com - linkedin.com/in/louisfgutierrez
SUMMARY
Human Resources Leader and Employment Law Attorney with 15+ years of experience with major global companies across multiple industries. Deep expertise in managing HR, employment legal, and other administrative functions. Skilled at managing union and non-union workforces and designing enterprise-wide people initiatives delivering impactful employee engagement and business outcomes. Expert influencing and negotiation skills with the ability to solve complex business challenges to innovative and practical outcomes. Recognized as an effective consultant and coach to all organization levels including C-Suite and Board Directors.
Functional Expertise: organization transitions, organization culture/effectiveness, talent acquisition, workforce planning, learning & development, performance management, diversity & inclusion, HR information systems, compensation, benefits, employee relations/investigations, labor relations, collective bargaining, employment legal & litigation, negotiation of employment & severance agreements, safety, security, business compliance, and payroll.
PROFESSIONAL EXPERIENCE
ALTAMED HEALTH SERVICES August 2017 – July 2020
The largest federally qualified health center in the U.S. ($800M/3,200 employees) supporting the communities of Southern California. AltaMed is transitioning from a primary healthcare provider to an integrated full-risk, value-based healthcare system.
Vice President, (Head of) Human Resources
Responsible to manage all HR functions and workforce pipelines. Key accomplishments:
Transitioned HR workflows and basic employee transactions from paper to digital formats resulting in improved HR service levels including employee metrics capabilities
Designed people infrastructure for new for-profit business units, e.g., employee onboarding, job descriptions, job titles, benefits/compensation plans, policies, and timekeeping practices
Designed new recruitment/retention strategies for critical roles, Physicians & Nurses, by building new University partnerships and first-ever physician primary care residency program
Designed new Covid-19 policies (e.g., employee time off, employee screening, remote/return to work) and business transformation plans. Led business unit reorganizations and workforce reductions (furloughs/layoffs) without litigation
Implemented workforce planning/forecasting of new hire and temporary labor needs as aligned with employee turnover and PTO/LOA usage rates, and
Achieved YOY savings in employee benefit plan costs, Physician cost-per-hire, and temporary labor costs.
PORT OF LONG BEACH 2015 - 2017
The Port of Long Beach ($350M, 500 employees) is a leader in the areas of global transportation and goods movement.
Managing Director, (Head of) Human Resources & Organization Effectiveness
Reporting to CEO, responsible to manage all HR and enterprise wide records functions.
Designed a multi-year initiative to transform Port from a tenure to performance driven culture.
Key accomplishments:
Decreased time-to-hire and implemented “culture fit” hiring competencies in order to improve employee quality of hire and retention rates
Implemented training initiatives to build core leadership and basic manager competencies
Improved union relations via proactive, continuous communications with union leaders
Implemented first-ever succession planning and knowledge transfer initiatives in anticipation of Boomer generation retirements.
MANAGEMENT CONSULTANT 2014 - 2015
While relocating family from Atlanta to Los Angeles, served as a business consultant in the areas of succession planning, performance management, executive coaching and employee investigations.
COX ENTERPRISES 2013 - 2014
Vice President, HR & Employment Practices – Manheim & Auto Trader Group
Managed HR Business Partner team serving as point-of-contact for HR services delivered to Manheim and Auto Trader Divisions (20,000 employees/$4B) located across North America. Also managed Manheim’s employment legal, safety, security, and business compliance functions. Key accomplishments:
Designed/Implemented training initiative transforming HR Generalist team into effective business consultants. Achieved YOY increase in HR Generalist customer service scores across 10 of 11 markets
Appointed to serve on Strategic Business Insights Team responsible to identify new enterprise-wide revenue streams. “Customer Experience Brand” proposal selected as a Business Insight finalist
Achieved Manheim YOY savings of $1.5M via outsourced security function and YOY savings of $5M in property liability insurance costs via the implementation of driver and safety training initiatives.
TIME WARNER 2005 - 2013
Senior Vice President, Human Resources - Turner Broadcasting (2007-2013)
Managed HR Business Partner team and support staff (18 employees) responsible to deliver HR services to multiple cable TV networks, TNT, TBS, truTV, Turner Classic Movies, Cartoon Network, Boomerang & Adult Swim (800 employees/$6B). Key accomplishments:
Built culture of collaboration and employee learning/development via talent initiatives including succession planning, job shadowing, manager capability training, innovation circles, divisional information exchanges, and mentoring programs
Built a pay-for-performance culture based on redesign of annual employee merit, bonus, and performance review processes
As member of Turner’s Diversity Council, designed enterprise-wide diversity programs focusing on workforce, workplace and marketplace initiatives.
Regional Vice President, Human Resources - Time Warner Cable (2005-2007).
As Regional Head of HR, managed HR, safety, and payroll functions. As part of executive team, merged employees from three companies (Adelphia/Comcast/TWC) into a single service provider consisting of Regional and Divisional business units (6,000 employees). Designed new strategic business plan including organization infrastructure and culture/employee experience initiatives.
THE WALT DISNEY COMPANY 2004 - 2005
Vice President, Human Resources – Disney Media Networks
Led team of 15 HR Business Partners and support staff serving as the point-of-contact for HR services across ABC TV Network, Disney TV/Radio Stations, and Buena Vista Television Sales (6,000 employees). Built a new HR organization structure transforming HR from a transactional to strategic service provider. Designed HR generalist, specialist (centers of expertise), and call center business units supporting a union/non-union workforce across the U.S.
PARAMOUNT PICTURES (VIACOM) 1992 - 2004
Senior Vice President, (Head of) Human Resources (1999-2004)
Vice President, Human Resources & Legal Services (1993-1999)
Executive Director, HR Legal Services (1992-1993)
Head of Global HR, Employment Legal and Executive Payroll departments for Paramount Pictures and other Viacom-member companies. Key accomplishments:
Redesigned enterprise employee benefit plan eligibility guidelines in connection with use of independent contractor, temporary, and “daily” production workers
Designed enterprise business contingency plan and cost-control initiatives in anticipation of industry-wide labor strike with an annual multi-million dollar savings
Redesigned core fixed and variable (e.g., bonus and sales) compensation practices across multiple divisions resulting in a pay-for-performance culture
Led multiple business unit consolidations/workforce reductions without litigation. Negotiated employment contracts/severance agreements. Provided advice/counsel in areas of employment law and business conduct and ethics.
EDUCATION
Juris Doctor, UCLA School of Law
Honors: Member, UCLA Moot Court Honors Program &
Law Clerk (Extern), Hon. Laughlin E. Waters, U.S. District Court, Cent. Dist., Calif.
Bachelor of Arts, Communication Studies, University of California, Los Angeles
Honors: Graduated Cum Laude, Dean’s Honor List &
College Honors Status
ADMISSIONS/OTHER ACTIVITIES
State Bar of California, Member
Society for Human Resources Management, Member
Saint Monica Academy, Co-Founder & Member-Board of Directors, 2002 - 2005 (private Catholic school in Montrose, California)
Unidos US, Member, Corporate Board of Advisors, 2009 – 2012
L. Patrick Mellon Mentorship Program, Mentor, National Association for Multi-Ethnicity in Communications (NAMIC), 2010 - 2011
Hispanic Business Magazine’s List of 100 Hispanic Influentials, 2011
Adjunct Professor, Pepperdine University, Graziadio Business School, 2020