**** ******* ***

Unit ***

Castle Rock, CO *****

Phone: 630-***-****

Email: adhnrb@r.postjobfree.com

Keith Siegel

Profile Experienced and results-oriented manager, with proven ability to increase revenue, and customer satisfaction, efficiently utilizing resources, identifying problems, defining solutions, and implementing new processes and procedures to increase company profits. Professional

Strengths

● Business communication skills

● People management skills

● Coaching skills

● Teamwork skills

● Customer service skills

● Multi-Tasking

● Training Development

● Strategic Thinking

Experience AmeriFleet Transportation, Alpharetta, GA 2013 – Present Client Operations Manager

● Working with FMCs to create policies to manage clients’ expectations when delivering vehicles.

● Handling projects as large as 1000 vehicles, and an FMC with 22,000 annual moves.

● Creating and managed the reporting used for KPIs for SLA agreements for clients.

● Managing Accounts Receivable for FMC.

● Assisting with the training of new employees to the FMC and client of client on how to use the Client Portal.

● Trained and mentored ACERTUS employees.

STC Capital Bank, St. Charles, IL 2009 - 2012

Assistant Vice President Bank Manager

● Created the training and coaching process for all retail personal bankers and tellers.

● Developed a Bank at Work program which resulted in more employees opening new accounts and signing up for direct deposit.

● Developed monthly sales strategies that led to deposit growth of $2.5 million in 2010 by working with current clients to expand relationships and networking with potential clients to bring in new relationships.

● Cross sold all banking products including consumer deposit, consumer lending, commercial deposit and commercial lending.

Harris Bank N.A., Oswego, IL 2008 – 2009

Assistant Vice President Bank Manager

● Developed monthly sales strategies that led to deposit and loan growth

● Created and met sales goals of $1.1 million in core growth and grew profitability of the branch 18% during 2008.

● Worked with all business partners to assist clients in meeting their financial needs through cross selling their services.

● Trained and mentored all employees which resulted in two employees being promoted internally.

Charter One Bank, Bloomingdale, IL 2003 - 2008

Branch Manager/Officer

● Opened a new branch in Bloomingdale, IL in October of 2003, worked with the construction company to ensure branch was completed on time, recruited and hired new staff, assisted the marketing department in coordinating Grand Opening deposit specials.

● Grew over $12 million dollars in deposit growth, working with current clients to grow organically.

● Created monthly sales and marketing strategies which resulted in being a top five branch in the Denovo program for three straight quarters.

American General Financial, Aurora, IL 2001 - 2003 Financial Representative

● Processed new loans and actively serviced existing accounts including collecting on past due accounts.

● Solicited all branch products and services, including insurance products to present and potential customers.

● Consistently exceeded all monthly sales goals including $150,000 in new loans.

● Presented customer financing options to retailers. Guaranty Bank, Matteson, IL 2000 - 2001

Branch Manager

● Created weekly sales and marketing strategies, which resulted in being the top branch in the company for three consecutive months.

● Managed a staff of up to 8 employees including hiring and training.

● Worked with customers on opening accounts.

Education

Bachelors in Business Administration Graduated 2017 Aurora University,Aurora, IL

Associates Degree in Applied Sciences Graduated 1999 College of Dupage, Glen Ellyn, IL

Skills

LinkedIn

Proficient in Microsoft Excel, Word, Power Point, Outlook and Lotus Notes. Knowledgeable about Transport, EOD and Crystal Reports.

www.linkedin.com/in/keithtsiegel

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