Customer Service
Resume:
Competent Professional with a zeal to make a winning career in Finance & Accounts and Customer Service Management
Gained experience in preparation & maintenance of books of accounts, administering the finalization of month-end financial statements & reports
Coordinated with vendors for reconciliation and settlement of account balances, processing and issue of C & F forms
Gained exposure in maintaining financial statements including trial balance, bank reconciliation reports, profit & loss account, age-wise accounts payables & receivables statements and balance sheets
Keen customer-centric approach with skills in addressing client priorities and resolving escalations within prescribed TAT, thereby attaining client delight and high compliance scores
Resourceful in setting out in-house quality standards for various operational areas, ensuring high-quality customer experience while adhering to SLAs for their services
Excellence in spearheading key business functions with a large team; drove functions including change management, business transformation, restructuring, outsourcing initiatives to streamline the process
A result-oriented individual with strong analytical, negotiation, communication, interpersonal and organizational skills
B.A. in Finance and Banking from United Arab Emirates University in 2009
Attended training at the Crescent Management Building in Procurement and Purchasing Department in 2019
Organized various events in the university (54 hours)
Played a key role in registering students and helped them in their inquiries
Contact
adhnpx@r.postjobfree.com
Knowledge Purview
Finance and Accounts
Customer Service Management
Reports and Dashboards
Balance Sheet Reconciliation
Documentation
Purchase & Procurement
Skill Set
Motivator
Communicator
Change Agent
Collaborator
Analytical
Leader
Resullt-Driven Professional, targeting assignments in Finance & Accounts and Customer Service Management
Location Preference: Gulf Countries
NAEEMA MOHAMMED AL HUR USARETE
Finance & Accounts and Customer Service Management
Career Summary
Education & Credentials
Training
Extracurricluar Activities
Personal Details
Date of Birth: June 6 1996
Languages Known: arabic
Address: Al Ain, hilli, Street 6, House 13
Age: 24
Nationality: Emarati
Contact this candidate