Carolyn G. Wright

Professional Resume

C A R O L Y N G. W R I G H T

**** ******** *** ****. *, Unit 104, South Pasadena, FL 33707 256-***-**** adhnp1@r.postjobfree.com

Education:

Shoals Community College

Tuscumbia, AL

Muscle Shoals High School

Muscle Shoals, AL

Employment:

Human Resources Specialist/Family Support Specialist July, 2018 - April, 2020 WTI Transport Inc. Tuscaloosa, AL

• Coordinate and publish Corporate Social Media information on Facebook, LinkedIn, Instagram, Tweeter, etc.

• Maintain accurate and current Driver Family Information spreadsheet (Birthdays, Anniversaries, etc.)

• Send new drivers the "Welcome to WTI" email and mail New Hire welcome packet to spouses weekly

• Order and maintain correct inventory of gift cards, note pad and magnets for New Hire Welcome packets

• Generate Driver and Staff business cards weekly

• Send cards expressing Get Well Wishes, Anniversary, Sympathy, and Congratulations (e.g. Child's graduation, the birth of a baby) as needed

• Update spouse information in McLeod and the Driver/ Spouse email distribution list

• Send Inspirational/Motivational/Thank You emails to Drivers and to Spouses once a week

• Actively plan and successfully coordinate, company social events

• Coordinate and secure meals associated with social and driver/staff events

• Coordinate " Meet the Team" on the last week of each month; photograph and post staff pictures on Social Media

• Coordinate and conduct Staff birthdays each month

• Coordinate "Employee of the Month" selection with receipt of nominations monthly

• Create staff Years of Service Certificates each month prior to anniversary date

• Create Flatbed Training Certificates weekly and email to Receptionist for presentation

• Coordinate referral to Corporate Chaplain when needed

• Provide backup support to Receptionist, Switchboard Operator and other office staff members as needed.

Carolyn G. Wright

Professional Resume

Assistant Property Manager April 2013 - July, 2018 The Reserve at North River Tuscaloosa, AL

• Complete weekly reports and submit to corporate

• Submit and approve work orders with purchase order numbers

• Scan and post monthly rental payments in Yardi

• Walk community, make ready or move in units and model daily

• Monitor Petty Cash

• Communicate daily with residents

• Receive and solve resident complaints in a calm and open manner

• Coordinate and schedule weekly and monthly resident events

• Respond to telephone calls of prospective residents and entice them to visit the community

• Give tours on walk in and scheduled appointments to prospects

• Lease apartments to qualified prospects

• Process and approve applications and lease agreement forms for new residents

• Converts over 40% of traffic to leases

• Send renewal letters and assist in completing lease renewals

• Post daily on social media for the community

• Operate office alarm system in conjunction with opening and closing the office

• Assume supervisory responsibilities and make decisions in the absence of the property manager

• Chair team meetings when needed

• Motivate the leasing consultant and maintenance team Office Administrator December 2011 – May 2013

FRSTeam - Fabric Restoration Service Team Tuscaloosa, AL

• Manages phones and daily administrative operations

• Coordinate appointments with Homeowners for job pick up

• Enter all job information and communications into FRSTaid program for “Time Stamping”

• Process inventory list and initial invoice and submit with other documentations to the insurance adjuster

• Create and adjust invoices in Quickbooks

• Submit any non-restorable list and submit with final invoice to the insurance adjuster for final payment

• Contact homeowner and schedule final delivery

• Maintain account receivables and submit revenue reports for monthly meeting Sales Coordinator March 2009 – December 2011

Fuller Heating & Air Conditioning, Inc. Muscle Shoals, AL

• Manage phones and daily administrative operations

• Coordinate appointments for Comfort Advisor estimates

• Complete customer qualification process for TVA Energy Right Program

• Coordinate schedule for new customer installs, repairs and TVA inspections

• Finalize TVA Energy Right Program paperwork and warranty registrations

• Assist company President and Department Heads with day-to-day operations

• Company Representative and Official Hostess at BNI of North Alabama Networking Group Carolyn G. Wright

Professional Resume

Account Executive March 2008 – February 2009

Shoals Radio Group Tuscumbia, AL

• Responsible for managing accounts, sales, service – including proposals, promotions, spec commercial, selling, collections and radio schedules

• Made daily in-person calls and complete “Customer Needs Analysis”

• Developed new business and create radio-oriented marketing campaigns for clients

• Present Proposals to clients with marketing plans

• Made cold calls resulting in “in-person” appointments

• Provided Director of Sales with weekly sales reports and/or client engagement planner. Diabetic Sales Coordinator September 2005 – August 2007 Alabama Healthcare Equipment, Inc. Muscle Shoals, AL

• Distributed Diabetic Monitors and Supplies to Physicians for Patients

• Displayed Diabetic and Medical Supplies at Health Fairs

• Made outside and inside sales calls to Physicians

• Demonstrated Diabetic Monitors to Patients at several classes and clinics

• Qualified Insured Patients for Diabetic and Medical Supplies Professional Profile:

Fluent with Microsoft Office Suite

Skilled in internet and social media resources

Knowledge of Yardi, CRM, Blue Moon and Better NOI software Certificate of Achievements – RAM Partners Training, Fair Housing, Resident Retention, Sales and Marketing, Sexual Harassment, Leasing & Closing

Professional Associations:

The Chamber of Commerce of West Alabama and The Shoals National, Alabama and Mississippi Rural Water Associations Shoals Medical Group Management Association

Growth Coordinator for the BNI of North Alabama Networking Group Volunteer Participation & Community Service:

Team Hostess – NCAA Division II Football Championship Game Board of Directors – Helen Keller Festival

Muscle Shoals Athletic Boosters

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