Zahid Abdul Rahim Khan

Mobile: +971-**-**-*****

Address: Al-Barsha, Dubai, U.A.E

Email: adhncf@r.postjobfree.com

Career Objective

Seeking job opportunity in the field of customer service, sales and operations in a prestigious and globally recognized organization.

Experience

Designation : Customer Service Representative Duration- From 03/2019 to Till Date

Organization : GMG GROUP

Job Responsibilities :

Opening job cards with complete details, and Process flow execution and monitoring.

Securing booking confirmation from vendors, and maintaining SOP for customers.

Customer liaison, feedback, and reporting, and raising dispute and follow up.

Shipment tracking and updating, and maintain periodical reporting.

Following up on shipments with sales, customers, and vendors.

Designation : Tele Sales Representative Duration- From 08/2018 to 02/2019

Organization : Credit link Group-(CC-Sales)

Job Responsibilities :

Set up meetings with potential clients and listen to their wishes and concerns.

Prepare and deliver appropriate presentations on products and services.

Create frequent reviews and reports with sales and financial data.

Negotiate/close deals and handle complaints or objections.

Collaborate with team members to achieve better results.

Designation : Cashier-ZARA Duration- From 12/2015 To 01/2018

Organization : Al-Hokair Jeddah (KSA)

Job Responsibilities :

Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets.

Redeem stamps and coupons and cross-sell products and introduce new ones.

Resolve customer complaints, guide them and provide relevant information.

Track transactions on balance sheets and report any discrepancies.

Designation : Customer Service Supervisor Duration- From 10/2013 To 11/2015

Organization : First Step PVT LTD.

Job Responsibilities :

Actively seek out new sales opportunities through cold calling, networking and social media.

Conduct market research to identify selling possibilities and evaluate customer needs.

Prepare and deliver appropriate presentations on products and services.

Create frequent reviews and reports with sales and financial data.

Negotiate/close deals and handle complaints or objections.

Education

Bachelor of Commerce 2015 Mumbai University, Mumbai – India

Language

Arabic : Reading / Writing / Listening / Spoken

English : Reading / Writing / Listening / Spoken

Hindi : Reading / Writing / Listening / Spoken

Skills & Knowledge

Independent as well as a team player and Fast learner and creative.

Fully proficient in managing external and internal relationship.

Excellent communication, interpersonal, negotiation skills.

Willing to learn and take on new challenges.

Flexible and able to work under pressure.

Strength

A very good listener with a strong personality and that makes me a good judge of character.

Can work with people and deal with complaints and solve problems in a very calm way.

A friendly and helpful hardworking person and I am also eager to learn new things

Can do almost any job involving sales.

Achieving the company targets.

Computer Skills

Microsoft Office

SAP-EWM

Internet browsing

Personal Details

Nationality : Indian

Date of Birth : 03/08/1993

Marital Status : Married

Religion : Islam

Passport No : L6874825

Nature of visa : Employment Visa

References

To be given when required.

Contact this candidate