Office Sales

Mrs.: Eman Mohammed Farh Warsame

Mobil: 055-*******

Email: ****.*********@*******.***

Email: ****.*********@*******.***

Objectives:-

A highly efficient and competent company secretary with an ability to ensure that a

Company complies and operates in accordance with statutory and legal provisions.

Experience of attending meetings with company shareholders and the board of

Directors and acting as a point of communication between them. Well-presented and highly personable, with a deep knowledge of corporate regulatory and company rules. Excellent organizational skills, highly efficient and methodical with a good eye for detail. Keen to find a challenging secretarial position with a successful and ambitious company that offers opportunities for career development and advancement.

Personal Information:

oName: Eman Mohammed Farh.

oDate of Birth: 8/4/1989.

oPlace of Birth: Abu Dhabi.

oMarital Status: Married.

oNationality: Somalian.

oGender: Female.

oAdders: UAE – Abu Dhabi .

oTEL : 055-*******

Educational Qualification:

oHigher Secondary Education.

oLanguage –Arabic & English good speaking, writing and reading.

oDiploma Double Major (Business Administration and Computer Information System).

oTofal.

Computer Skills:

oOperating System Widows (vista/7).

oSoftware’s Office (Word,Excel,PawerPoint,Outlook and Internet Explorer 2002)

Technical Skills:

oConnecting & using printer &scanner.

oDealing with computer common problems & how to do regular maintenance.

oDownload Internet programs.

oWriting & Analyzing document using Microsoft Access.

oPlan &create databases using Microsoft Access.

Office Management Skills:

oCommunicating &interrelating with modern business organization in Arabic.

oBusiness writing skills in Arabic.

oOffice organization, task planning &time management for office manager.

Experience:

2006-2020

1-Abu Dhabi Court - data entrée for one year.

We have introduced a lot of information in a court program by Excel program, Word and Photoshop for one year in a computer.

2-Dalma Mall – Receptionist / data entrée for two years.

Worked as Receptionist / data entrée for two years

3- Falcon construction and foundations company – Secretary for 2 year.

I have been responsible for the company requests for building materials from several companies to dig foundations, such as cement, iron, and concretes and other selection and delivery schedules in work sites and also report this and delivered to employers on a daily basis. Accounts input and output in account statements department and the HR, staff salaries and vacations.

3- Gold’s Gym - senior reception for 3 year.

Responsible for the reception customers and dealing with them, communicate with over the phone and registering appointments for them in computer, update their information in system. Preparing and emailing all work reports of all the sales to Head Office.

3- Gold’s Gym call center - Retention specialist for 1 year

Retained consumer memberships through utilization of sales tools and techniques.

Logged all calls into membership computer system.

Addressed consumer needs and outlined how continued membership will fulfill those needs.

Adhered to previously approved script during calls.

4- Club5 Sport Management – Administrator.

Maintained departmental personnel records for local group of seventeen associates. Coordinated calendars, established meeting schedules and organized agendas. Administered payroll, expense accounts, travel plans, and training schedules.

5- Al Anamel Medical Center – Call center .

Responded to and handled customer complaints and inquiries in a timely manner.

Answer telephone promptly and in a polite and professional manner.

Obtain and enter accurate demographic information into Next Gen (address, telephone

number, name of insurance or self-pay status).

Schedule appointment correctly - review appointment date, time, location, and provider name

with caller.

Inform caller of items to bring to appointment (including insurance card, Emiratis ID

visit fee, and verification of income - if applicable).

paperwork.

Remind caller of cancellation/no-show policy.

Answer questions and offer other information, as requested, to provide patient-focused

service and a positive impression of the organization

Make calls to reschedule appointments when necessary.

6- Al Anamel Medical Center – Receptionist

Open files and record patients in the system

Guide visitors and patients to the appropriate location within the hospital

Answer phone calls and transfer to the correct area

Accept payments for services issued receipts and filed accordingly

Take detailed messages and deliver to appropriate person or department

Call for transport for patients or visitors in need of assistance

Thank you ….

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