Front Office Service
Resume:
PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
PAIGE
RUBENSTEIN
P 228 Flagstone Road,
Chester Springs PA, PA 19425
adhn4s@r.postjobfree.com
Highly motivated, articulate individual with strong interpersonal skills. My strength lies in my ambition to enhance the professional situation that I am placed in by displaying a strong work ethic and a keen customer service orientation. I seek a position that will allow me to utilize my varied skills, with the opportunity to grow in my future career.
Administrative support Task prioritization Time management Problem solving Call management Customer Service
Patient Care Coordinator January 2019 - January 2020 Davita Malvern, PA
Performs outbound calls and responds to inbound calls from members, providers, and Village resources. Completes non-clinical pathways & screenings.
Assists with the referral process & coordinates provider appointments on behalf of members Help identify eligible resources for members and works with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in eligible programs. Documents all contacts accurately so all team members can tell where I left off Reports Coordinator November 2016 - November 2018
IMX Medical Management Malvern, PA
Answer and triage all incoming phone calls to the reports team Relay any important court dates or deadlines to the QA staff. Make sure the doctor knows of any deadlines and consistently stay in touch in regards to work flow. Release IME Reports and all legal documents to appropriate parties. Front Office Receptionist August 2014 - December 2016 All star pediatrics Exton, PA
Greet patients and visitors in a courteous and friendly manner. Screen calls, arrange appointments and referrals as needed. Collect co-payments and maintain financial records through Instamed. Type correspondence, reports, memos, and forms as requested by physicians and/or administration. Perform insurance verifications and look up current coverage on Navinet. R
EDUCATION
Certified Professional Coder November 2020
AAPC
Cosmetology August 2011
Pulse Beauty Academy, Downingtown, PA
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