Manager Entry Operator

RESUME

FATEMA S. HUSSAIN

ABUDHABI (U.A.E)

MOBILE NO.050-*******

E-mail: ***************@*****.***

CAREER SUMMARY

An enthusiastic professional with persuasive and persistence communication skills developed within a customer focused industry. Dynamic and active with an independent disposition to solve problems under extreme pressure whilst ensuring customer satisfaction and team efforts.

CAREER OBJECTIVE

To seek challenging position within a growth-oriented organization, where my skills, education and 9 years of works experience can be utilized with my full potential.

Key skills

Strong background in the field of Banking operations, commercial management, HR Management, secretary and administration.

Self-motivated, disciplined, hardworking and proven ability to build strong relationships with the customers.

Desire to grow a business to new levels of success.

Ability to work hard under pressure.

CAREER HISTORY

Administrator cum Accountant

Best Line Radiators Repairing

January 2017 – February 2020

RESPONSIBILTY: -

Responsible for open a Job Card.

Making Quotation and Invoice.

File Vat Return and responsible for timely update in FTA

Making Delivery Order and Purchase order.

Handling Company Email.

Handling All Back Office and Administrator Work.

Assist Manager for day to day job.

Document Control for Government and non- Government entities. Administrator

Al Futtaim Auto and Machinery Co. LLC (FAMCO)

July 2012 to Nov 2016

RESPONSIBILTY: -

To response all incoming faxes and delivered it to the related person or division.

To response all calls and divert it to the related person.

Assisting Administration and facility Manager.

Handling Company Email.

Helping sales team, making gate pass for outgoing vehicle and machines, handling units keys, temporary traffic number plates

Supporting for the procurement for Admin and facilities (UAE).

Coordinating with Maintenance team for the timely Maintenance.

Payment posting and liaise with finance for on time payment process

Having a good Knowledge of SAP.

Handling forklift operation with the help of technicians & transporter.

Making LPO on the basis of quotation and coordinate account department for the release of the payment based on invoice.

Clear the invoice for payments.

Handling Abudhabi and Alain facility.

Secretary/Administrator

Dolphin Oilfield Equipment Services L.L.C

Mussafah, Abu Dhabi (U.A.E)

June 2007 to December 2007

RESPONSIBILTY: -

To response all incoming faxes and delivered it to the related person or division.

To response all calls and divert it to the related person.

Handling documentation of General Manager.

Responsibility of handling Internet.

Checked company email and forward to the related person or division.

Handling customers enquiry and assist them to go to the right division.

Maintaining staff daily incoming and outgoing record. Data Entry Operator / CPC Teller

Group 4 Securicor L.L.C

Mussafah, Abu Dhabi (U.A.E)

July 2005 to April 2007

Responsibility:-

Started as a CPC Teller & Data entry Operator in July 2005 was promoted within 6 months as a CPC Supervisor.

Enter Data for ABN AMRO BANK for their Credit Cards Payment.

Cash Counting of Credit Card Payment.

Cash Sorting.

Ensuring smooth running of all activities required for the effective function in the CPC (Cash Processing Center).

Supervision on the team of staffs in the CPC and ensuring that each and every staff delivers the highest quality of customer service.

Handling direct calls from Clients & their enquiries.

Deposit all Cash to the Central Banks.

Withdrawal Cash on the demand of customers from central Bank.

Making discrepancy report.

Sending daily report of Cash & Vaults to the customers.

Support the team members to provide better result.

Preparing Sales Report, weekly report & daily reports to be discuss to the Operations Manager.

Ensure that the rest of the team delivers outstanding customer service.

Support Manager to conduct daily and weekly team briefs ensuring the team and give constructive feedback.

Conduct training programmed for the new and existing staff.

Doing Secretarial Job for the Operation Manager.

Respond the customers on the behalf of Manager.

Education Qualification : B.com Graduate

Computer Skills:

Application : Microsoft Office (Word, Excel, PowerPoint)

Operating System : Windows & XP

Accounting : SAP and Tally

Certificate : HR Management and Analysts From Amity University.

Leadership Development.

NIIT Computer Education Center

Other : Internet, Email & Etc

PERSONAL DETAILS

Date of Birth : 22/07/1979

Place of Birth : India

Nationality : Indian

Sex : Female

Religion : Islam

Marital Status : Married

Languages Known : English, Hindi, Urdu, Gujrati, read & write Arabic

Visa Status : Residence visa (Husbands Sponsorship) Having a valid UAE Driving License

Reference: Available on Request

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