Social Media Data

SUPARNA BANIK

Los Angeles, California 310-***-**** adhmww@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/suparna-banik-44916880/

SUMMARY OF QUALIFICATION

* ***** ** ********** ** Project Management, Business Analysis, Project Planning and Coordination, Requirement Analysis, Data Modeling, Business Modeling and Use Case Development.

Extensive experience in handling Requirements Management, Business Requirements Document (BRD), Functional Requirements Specification (FRS), System Requirement Specifications (SRS).

Advanced analytical and project management skills with excellent problem- solving capability.

Experience in Business Process Reengineering and GAP Analysis, Product Development and Envelopment Strategy, Strategic Management

Extensive working knowledge of Business Management tools like: Caliber, Documentum, Rational Tools

Extensive experience in eliciting, structuring, documenting, and validating (ESDV approach) requirements based on Joint Application Development (JAD), Joint Requirement Planning (JRP) and Rapid Application Development (RAD) sessions with stakeholders, end- users and technical teams.

Skilled in translating business objectives into prioritized functional requirements and recommending feasible solutions to business problems

Proficient in creating Use Case Diagrams, Activity Diagrams and Sequence Diagrams using Rational Rose, MS Visio, and Enterprise Architect

Led team, including managing project stage deliveries, assigning tasks, scheduling work, maintaining critical path schedules, client presentations, acting as a liaison between team and client and documenting project

Hands-on experience in SQL Query

Sharp problem-solving skills and decision-making abilities to consistently meet and exceed client/customer expectations

Well-honed multi-tasking abilities; gracefully balances competing priorities

Team-driven and resourceful; thrives on challenges and performs effectively under pressure

Consistently exhibits self-reliance and strives to achieve perfection in all endeavors.

Result oriented, fast learner with excellent communications skills and strong research capabilities

Strong Leadership experience as President of two student organizations (Marketing and Business Analytics Student Organization, Bangladeshi Student Association)

EDUCATION

Master’s in Business Administration, Major- Business Analytics, Texas A & M University- Commerce, 2019

Bachelor of Business Administration, Major- Finance, Human Resource Management, BRAC University, 2014

TECHNICAL SKILLS

Business Modeling Tools MS Visio, MS Project, SAP (basic), SPSS

Defect Tracking Tools Rational clear quest

Operating Systems Windows NT/2000/XP, UNIX

Databases MS Access, MySQL Server, Oracle

Data Analytics Tools Excel-Solver Platform, Pivot Tables, VLOOKUP

Visualization Tools Tableau, ERP system, Power BI

Databases & Language MySQL Server, Oracle, Python (basic), R Cloud (basic)

Professional Experience

Business Development Analyst, Moitree Printers Limited June 2019- September 2019

Responsible for the implementation and maintenance of the new product development systems which included the designing, upgrading, customizing, and testing of the systems.

Assist in the management for market research, idea generation, process formulation, control, and evaluation.

Responsible for identifying and interpreting trends to predict outcome and provide insights beyond the customer expectations.

Responsible for gathering, detailing, documenting, managing and validating requirements from project inception through release.

Experience in designing, normalizing and analysis of database like Data Flow Diagram, Entity Relationship Diagram using MS Visio.

Build financial model to analyze and improve the budget and cash flow.

Assist assigned business units and external parties, to determine cost-effective solutions to problems or system failures.

Interact with the end users through the different phases of design, implementation, and maintenance

Participate in operational and organizational studies in assigned business units and analyzed workflow and structure through units and documented inferences.

Develop recommendations for changes in business unit processes and technologies.

Lead & train a team of System Analysts for process flow and system issues resolution

Monitor and analyze the effectiveness of the business tools to develop business strategies.

Worked with PM to track projects' performance against baseline plan

Used SQL queries to manage data for database. Maintained data integrity during extraction, manipulation, processing, analysis, and storage.

Performed SWOT Analysis, GAP Analysis, Cost\Benefit Analysis and Product Envelopment Strategy

Requirement of GAP Analysis between different proposals and projects and suggested efficient methods for effective outcomes.

Responsible for overseeing the progress of the project and Status Reporting to the business Clients.

Market Research Analyst October 2018- May 2019

CDE Security Solution & Automation

Gathered, analyzed, and documented business requirements for application development projects by conducting requirements gathering sessions with operations subject matter experts for the business unit and operations

Provided all materials to the testing and training teams to ensure adherence to the timelines for UAT objective creation, implementation of the testing, and creation and approval of all training material needed.

Monitored and forecasted marketing and sales trends

Analyzed data by using SurveyMonkey tool.

Performed Gap Analysis to ensure that there were no functionality gaps.

Analyzed workflows and recommended adjustments to enhance technical staff performance and management control.

Interfaced with component business units and systems developers and assured consistency of application design and development.

Participated in various levels of testing as needed for deliverables.

Converted complex data and findings into understandable tables, graphs, and written reports.

Prepared reports and presented result to management.

Adhered to the project timelines and notified senior management of any significant issues that had a bearing on the timelines.

Assistant Manager

Moitree Printers Limited September 2014-July 2017

Responsibilities:

Analyzed the user requirements, procedures, and problems to automate processing or to improve existing computer system.

Designed, implemented, and maintained automated and manual systems.

Developed an integrated solution to manage customer relationships, track inventory and supplier performance using MySQL Server and Visual Studio

Created reports for management in addition to Installing, testing, maintaining and documenting programs, that automated specific business processes, analyzing and interpreting data related revenue, expenses, and competition.

Acted as the liaison between the different divisions of MIS and the end users

Redesigned workflow and assisted with procedural changes. Analyzed workflows and recommended adjustments to enhance technical staff performance and management control.

Assisted users in the support of business applications as well as provided day to day operational support

Monitored performance of programs post implementation, which included re-testing and making revisions, to attain end user approval.

Analyzed the ongoing operational procedures to identify problems and to drill down to the specific requirements for systems.

Provided support to the team for new projects and alleviated user concerns and other operational issues that came up during daily operations

Helped managers in recruiting process and evaluating employee performance as well as identifying training needs

Supervised and motivated staff to perform their best and provide additional training as needed to ensure everyone is performing their job properly

Coordinated store operation to ensure store schedules and objectives to be fulfilled

Worked closely with vendors and end users for project implementation including risk management, issue resolution requirement capturing.

Created and maintained project plan including schedule and resource planning, critical path analysis, business and technical analysis, technical and project documentation, meeting summaries, status reports, risk, and issue management, change management, among others.

Participated in JAD sessions to allow client to communicate their perspectives with the team, resolve any issues and come to an agreement.

Internship Robi Axiata Limited (International Telecom Company) May2014-August 2014

Have good hands-on experience in deriving the SAP - Billing activities, Project set up, RFP and Sow related activities, Credits, Revenue, IRF, Truups of the account.

Internship recruitment coordination (listing department requirement, Job posting, Screening application, shortlisting candidates according to the requirement, taking interviews)

Contacted candidates over phone for training and meetings.

Organizational Participation

PRESIDENT

Marketing and Business Analytics Student Organization, TAMUC

Bangladeshi Student Association, TAMUC

August 2018- May 2019

Coordinating with Officers, Advisors and Department Head for organizing indoor and outdoor events designed for students. Concentrating in overall vision, mission, Membership growth and benefits. Keep membership list and communicate with them.

Setting events schedule as well as meeting schedule, making a bridge between student and faculties.

Building network by organizing outdoor events related Business Analytics around Dallas area. Moreover, communicating with guest speakers.

Making budget for upcoming in-campus and off-campus events, applying proposed budget to Student Organization Allocation Committee. Monitoring financial reports.

Observing Social Media Engagement to create and communicate all creative content pertaining to student chapter events, off-campus events for members.

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