Dedra N Adams
Boca Raton, Florida
Email: adhmwh@r.postjobfree.com
Tel: 561-***-****
Recognized for leadership in managing development, operations, and administrative teams through all phases of small to large-scale technology projects. Providing oversight to projects managing the resources, budgets and future strategy
Motivated professional with 10+ years of experience in leading and managing cross-functional teams (IT/IS Operational and DevOps). Collaborating with technical experts to analyze systems in order develop secure processes. Implementation of application/software (clouded solutions) for cost effectiveness. Management of overall strategic program(s), project resources, vendors and budget.
Highly qualified business & technology leader with demonstrated capability of functioning in
fast-paced business environments while managing diverse cross-functional teams and aiding in building strategic goals with Executive teams
Proficient in improving productivity, reducing costs, and increasing customer satisfaction by either
developing or reworking existing business processes and metrics
Technical Experience
Program Management
Scrum/Agile Leader
SharePoint O365 Integration
IT Security
IT Compliance
Team Building Strategies
Client Implementations
Vendor Management
DevOps program roadmaps
Hitrust Certification
Mobile Application Management MAM (Intune)
Mergers & Acquisitions
Procurement/Purchasing
Team Leadership/Management
Budget Management
Quality Assurance
Microsoft Azure Migration
Workday Implementation
Global Rebranding Web Portal (Intranet & Extranet)
Configuration Management
Risk Management
Vendor Management
SOC I Validation
Change Management
Work Experience
FPL/NEXTERA/KFORCE - Miami FL (M365 Products) _ Contract 2019 – 2020
Agile Leader/Sr. Project Manager
Agile Leader –
Successfully managed all work streams (SharePoint, OneDrive, M365 Proplus, SSRS, Exchange (Outlook) & Teams.
Trained and coach leaders, Stakeholders, product owners, developers and team members on the Agile methodology in Jira.
Promoted and encouraged collaboration and transparency, building trusting relationships between business and other entities within the organization
Supported the development teams in identifying potential risks and impediments and scheduled releases
Orchestrated Sprint planning sessions and retrospective meetings for all work streams
Prepared program, release backlogs and team program objectives
Prepared high level schedules and progress reports to present for Executive and C-level meetings to provide to ensure transparency.
Developed techniques, methods and evaluation criteria’s for obtaining a measurable process improvements including velocity, resources utilization cycle timelines
Managed risk and dependencies, communicates and escalates impediments to facilitate transparency, and reduces bottleneck
Plays an instrumental role in the organization’s Agile transformation, acts as a change agent, and shows strong leadership skills with a positive and collaborative attitude
Sr. Project Manager –
Subsidiaries companies associated with FPL/NEXTERA
Ensured cross team dependencies and issues between other development teams were effectively managed
Liaison with stakeholders to define required software features and dependencies of other software products
Collaborated and organized vendors to comply with new accounting directives and structure executing processes put in place to improve on inefficient processes.
Salesforce upgrade
Paradot for M&C
MDM_IOT via VPN connecting and exchanging data with other devices and systems over the Internet.
MDLIVE Inc. Sunrise FL (Telehealth) 2015 – 2019
Program Director _ IT/IS
Successfully executed Mdlive’s most critical and complex IT initiatives and programs via close partnership with Executive and senior leaders in Information Security, Information Technology, DevOps/Infrastructure and operations projects.
Owner of the overall Hitrust Certification program and successful completion in February 2019.
Assisted in providing oversight and suitable methodologies for projects based on projects types
Client delivery & implementation of a secured platform for patient’s and providers, i.e., Azure, provider portal patient portal and Athena) in order to drive telehealth, the overall strategic goal of the organization.
Coordinated the Implementation of SAP upgrade which included subscription management for software licenses and software maintenance agreements
Worked with Sr. management, Business to identify the overall vision of the products, the priority and development requirements
Designated lead to manage the SOC I audit and validation for all departments using Smartsheets and Waterfall methodology.
Facilitated teams and cross-team retrospectives to build good working relationships among the 3 agile teams onsite and offsite using the scrum Kanban methodology Aided the in the release planning with product owners & QA teams for weekly releases using change control process implemented in ServiceDesk along with sprint planning, backlog grooming, and retrospective meetings using Jira, Salesforce and Smartsheets
Identified team impediments with product owners and scrum team on a daily basis to allow the team to deliver the sprint goals and deliverables.
Monitored project progress and conveyed the information to stakeholders and business of risks & impediments (blocking issues, defects) and identified mitigated plans and risks and impediments on daily basis.
Created the application rationalization SharePoint DB & O365 Active Directory for all business units
Implemented Risk management and Vendor Management process.
Responsible for complete implementation of program processes & workflows setup, iteration planning, process improvement, analyzing data, forecasting, providing financial projections, metrics and reporting on overall project delivery.
Parallon/HCA Healthcare: Fort Lauderdale, FL_ Contract 2014 – 2015
Project Manager II
Achieved goal objectives and strategies of C-level management for fourteen (14) Medical facilities.
Worked with C-level & Executive teams on future strategic goals that aligned with the business with respect to products and priority of development requirements for each of the fourteen (14) facilities
Managed and assessed team performance to ensure all phases of the project(s) successful execution of application software (clouded & on premise) hardware and operational implementation(s)
Key player in working alongside the developers to initiate strategies for several in house systems, including assisting with the validation and data collection on several applications system
Engage and drive skills sets, duration and efforts required for successful project execution.
Collaborate on establishing and applying quality objectives, criteria, standards and levels using appropriate quality management methods and tools, with stakeholder(s) input (key performance indicators, scope definition, Risk solutions)
Identified project risk/issues along with remediation plans to executive teams.
Actavis, Inc., Sunrise, FL (Pharmaceuticals) _ Contract 2012 – 2014
Project Manager II
Directed and negotiated terms of agreements with various vendors during the organizational Implementation of applications and software
Worked with IT PMO in the delivery of IT programs across 115 locations in 62 countries M&A IT Coordinator for Watson’s acquisition of Actavis Pharmaceuticals to create the 3rd largest generics pharmaceutical company in the world with 18,000+ employees in 2013 the portfolio consisted of 28 concurrent programs with 300+ resources and a combined budget of $65MM
Directed and negotiated terms of agreements with various vendors during the implementation of Workday integration of office 365 and other application & infrastructure projects.
Collaborated with Global teams on several acquisitions within the organization.
Responsible for overseeing the completion of technology deliverables during the lifecycle of the project from initiation, planning, design/build, execution, monitor & controlling to the closeout phase Workday from Oracle
Citrix Systems Inc., Ft. Lauderdale, FL_ Contract 2012 – 2012
Project Manager_ Procurement
Provided leadership to team of Sr Buyers, and SME’s with vendor management processes and bids (RFS and RFQ’s) on two special projects focusing on cost reductions initiatives and process improvements
Managed the application rationalization of SharePoint DB and ensured that all business areas completed the data clean up and accuracy of their applications
Mobile device management (Tangoe site and My mobility) – end to end customer support.
Designated to report SOX discrepancy during company audit to ensure compliant
Back On Track Alliance, Coral Spring, FL_ Contract 2011 – 2012
Junior Project Manager
Established excellent relationships with customers between internal and external increased customers by 30% by innovatively and productively working marketing strategies.
Provided strong oversight with respect to risk analysis on data found based on customers’ point of view and data in Lytec application.
Captured over $3MIL in lost revenue.
Kaplan University, Ft. Lauderdale, FL 2009 – 2011
Project Manager/Military_First Term Support
Provided overall management, execution, and growth for the new program process tracking student goals for school programs.
Liaison between program management and line management; managed status of project, scheduled and generated status reports, assessing issues, risks, and developing resolutions to meet productivity, quality, and customer satisfaction ensuring goals and objective maintained
Established department training materials to improve department process & performance
Bartels USA, Dania Beach, FL 2008 – 2009
Design Project Manager
Established and presented proposals invoices, duty free freight while staying within budget. Generated constructions documents, specifications and instructions for products, utilizing CAD, Illustrator and Photoshop.
Consulted on terms and agreement with vendors, contractors and designers for the design and construction project
Planned and executed hardware purchases and installation schedule from warehouse to premise to initiate project
Interiors Group, Boca Raton, FL 2006 – 2008
Design Project Manager
Built and managed solid relationships, with vendors, contractors, designers and clientele
Instrumental in planning and executing innovative straggles to achieve objective from initiation phase to completion
Managed budget, contracts, obtained codes and inspection requirements based on state regulations.
Tyco Fire & Security, Boca Raton, FL 2003 – 2005
Global Trade Compliance Manager
Optimized all companies’ processes and procedures while ensuring Government regulations for Global trading.
Created management tool for exporting and importing with the finance department.
Developed training modules for onsite/offsite seminars and workshops for compliance regulations for import & export and technology transfers.
Education
Master of Science Management, Emphasis: Project Management, Kaplan University, Fort Lauderdale, FL 2012
Bachelor of Science, Interior Design, Minor, Marketing Art Institute of Fort Lauderdale, Fort Lauderdale, FL 2008
PMP Pending Re-Certification
Skills
Technologies, MS Explorer• Google Chrome,
Hardware: CITRIX, Cisco telecom, Java
Software: Infor AP Supply Chain, Perview, Workday HCM, Planview PPM, Meditech, MS Project, MS PowerPoint, MS Exchange, Lotus Notes, SharePoint O365, OnFocus, Visio
Smartsheets, Jira/Confluence, Salesforce, ManageEngine, ServiceDesk Plus
Certifications
Certified completion of Project Management
Certified completion of Risk Management
Scrum Master – Completed
PSM I & PSM II – Completed
IT Security Certification _ In Progress