Manager, Clinical Documentation
Resume:
Elyse Conley-Oliver, MA, RHIA
Clarklake, MI 49234
*********@**.***
PROFESSIONAL SUMMARY
Over 25 years of Healthcare Experience
* *ears in Leadership Role CDI/Inpt Coding
Epic, Cerner, McKesson, 3M, Huron, Records One
Certified RHIA through AHIMA
WORK EXPERIENCE
Conifer Health Solutions 09/18 – Present
Regional Manager, Clinical Documentation Improvement
Responsible for the supervision and coordination of CDI processes for multiple hospitals including implementation and adherence to best practice
Conduct market analysis and interpretation of regional and facility specific data and performs various audits
Prepare, coordinate and lead meetings with key individuals and facility leaders including CEO, CMO, CFO and facility physician service line leads
Assist in revenue cycle enhancement and initiatives
Test, interview, hire and retain CDI staff
Henry Ford Allegiance Health, Jackson, MI 07/12 – 09/18
Manager, Clinical Documentation Improvement & Inpatient Coding
Responsible for program oversight of both the CDI program and Inpatient Coding process for two facilities
Maintain and present CDI dashboard information on a monthly basis
Develop and coordinate ongoing CDI training for providers and healthcare staff
Prepare and coordinate monthly CDI Team meetings
Work closely with CDI Team physician reviewers/liaisons
Perform CDI and Coding audits
Work in conjunction with quality regarding public data reporting
Maintains current knowledge of coding guidelines
Henry Ford Allegiance Health, Jackson, MI 03/10 – 07/12
Clinical Documentation Specialist
Initiated concurrent and retrospective reviews of inpatient health records for conflicting, incomplete, or nonspecific provider documentation.
Coordinated and presented CDI education to providers
Other tasks involved extensive record review, recognizing opportunities for documentation improvement and interaction with physicians and other healthcare providers
Worked closely with coding staff to discuss documentation issues
Henry Ford Allegiance Health, Jackson, MI 10/00 – 03/10
Case Manager Associate – Case Management
Utilization Review to include evaluating hospital admissions for medical necessity, interacting with patient’s health care insurers and physicians
Coordinated discharge plans and arrangements for acute care patients
College of Healthcare Professions, Dallas, TX 12/15 – Present
Online Adjunct Instructor
Instructor for courses within the school of allied health
Grantham University, Lenexa, KS 05/14 – Present
Online Adjunct Instructor
Instructor for courses within the school of allied health
Involved in course revision planning
Aumack’s Medical Equipment & Supply Co., Jackson, MI 02/07 – 11/07
Director of Marketing
Responsible for coordinating and performing the company marketing and advertising efforts
Daily tasks include calling on physicians, hospitals, and healthcare related organizations
Claim Stat, LLC, Jackson, MI 05/02 – 06/07
Co-Owner and Billing Analyst
Certified in claims submission
Responsible for all physician interaction, sales, marketing, report writing, and business bookkeeping
Duane Waters Hospital, Michigan Department of Corrections 9/97 – 10/00
Regional Continuous Quality Improvement Coordinator
Assisted in the functions of Utilization Management, Quality Improvement, and Tissue Review
Conducted research and analysis
Prepared reports that provided information regarding program compliance and included recommendations for improvement opportunities
Saint Joseph’s Hospital, Savannah, GA 04/94 – 02/97
Medical Staff Quality Improvement Coordinator
Responsible for data collection, analysis and screening of patient records to evaluate quality of care
Coordinated and monitored physician peer review functions and the preparation of monthly medical staff reports and studies
Trillium Hospital, Albion, MI 10/92 – 10/93
Director of Quality Management/Utilization Management
Responsible for the program development, department budget, and policies and procedures
Responsible for all QM, UM, Quality Improvement, and Risk Management activities
EDUCATION
CalUniversity, Irvine, CA Present
Doctorate in Business Administration Healthcare Management & Leadership (Anticipate graduation 1/21)
Spring Arbor University, Spring Arbor, MI 2012
Master of Arts in Organizational Management
Ferris State University, Big Rapids, MI
Bachelor of Science Degree in Health Information Management 1992
Associates Degree in Health Information Technology 1991
AFFILIATIONS / CERTIFICATIONS
AHIMA – American Health Information Management Association
ACDIS – Association of Clinical Documentation Improvement Specialists
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