NIELCO PATE

***** *** ****** *** adhmtf@r.postjobfree.com

Los Angeles, CA 504-***-****

Management Position results driven professional with expertise in relationship building and territory management. Strengths include excellent oral and written communication, communicating product knowledge, providing impeccable follow-up, and a commitment to delivering superior service. Analytical, meticulous, detail-oriented, problem solver with excellent time management and organization skills.

EDUCATION

Master of Health Science December 2013

Life University, Marietta, GA

Bachelor of Science in Biology May 2009

Stillman College, Tuscaloosa, AL

SKILLS PROFILE

MS Word, MS Excel Over Quota Sales Database

Patient Care

HIPAA & OSHA compliance Salesforce

Data Management Problem Solver

Flexible/Adaptable NextGen/Epic Software

PayCOM IBM Cognos

Anaplan Hyperion Planning

EXPERIENCE

Sales Manager

EQUITY RESIDENTIAL – Los Angeles, CA February 2014 – Present

Customer Service-Partner with the Facilities Manager to address and resolve resident requests regarding plumbing, electrical, and overall property appearance issues and submitted work orders/tickets managing process and procedures

Sales Support-Schedule meeting times/touring appointments with multiple parties, averaging 40-50 prospects per week

Communication-Coordinate resident events to build resident interaction and encourage a close-knit community within our property

Rental Management -Assist Property Manager by managing delinquencies, controlling expenses, creating reports, marketing, overseeing and implementing community income and occupancy goals.

On-site management-Provided daily vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance

Assistant Director of Clinic Operations

SOUTH BAY FAMILY HEALTH CARE -Redondo Beach, CA January 2013- February 2014

Oversee the well function of the medical facility and patient care.

Ensure the need of the clinic and medial personnel

Drive policy changes ordering medical and office supplies

Address patient’s complaints to ensure good customer service

Supervising day-to-day operations of the administrative department and staff members.

Hire, train, and evaluate employees, taking corrective action when necessary

Developing, reviewing, and improving administrative systems, policies, and procedures

Created guidelines that help instruct all receptionist in how to register patience at South Bay Health and how to become successful in the position.

Biometric Health Screener/HPA (Health Promotion Associate)

MARKETING WERKS(WALGREENS) AND IMPACT HEALTH April 2012 – December 2012

Traveled throughout the United States to different Walgreens educating the general public on preventative healthcare options

Collected 500+ samples of blood for lipid profile screening; cholesterol, triglycerides, and glucose

Performed biometric tests; blood pressure, body mass index, body fat, bone density, spirometry

Performed preventive maintenance and calibrations on equipment assuring accuracy

Assisted with the transportation of medical instruments and supplies to and from screening events

Maintained daily patient data for compliance

Worked closely with employees of Walgreens, Urban League affiliates, and team of 5 Marketing Werks employees on to set up and break down the testing sites

Supply Courier

CHILDREN’S HEALTHCARE OF ATLANTA January 2010 –March 2011

Delivered Medical Supplies throughout the hospital, entering supply requisitions as required

Assured timely and accurate selection of supply chain orders

Charged all Supply Chain disbursements accurately and timely; processed returns/ credits

Supported and participated in the continuous assessment and improvement of the quality of services provided by supply chain at assigned facilities

Complied with infection control, safety, and OSHA procedures and regulations

Accurately processed receivables (i.e. UPS, FedEx, Airborne)

Ensured package documentation and delivery location, maintained documentation and delivery files

Delivered products to campus and satellite locations via Children's motor vehicle

Assisted in maintaining inventory, monitoring for expired product, keeping assigned areas organized and clean, and entering replenishment orders as needed

Restocked Omni cells in patient care area, monitored cells for expired product, and performed routine cycle counts

During Undergraduate and Graduate school, I was able to complete the following paid and non-paid internships. See below the list of company’s

-Alorica (Customer Service Representative) November 2011- April 2012

-Lockheed Elementary (Teacher Assistant) January 2010 -June 2011

-Campus Way Apartments (Leasing Agent) July 2008- December 2008

-Stillman College (Upward Bound Dorm Monitor) May 2008-July 2008

-CVS Pharmacy (Pharmacy Technician) October 2006- April 2007

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