Store Manager Life Insurance
Resume:
Lesedi Michael Gaobodiwe
* ************ ******, *******, ************ 2092
adhmkm@r.postjobfree.com
Driver’s license: Code 08
Identity No: 870**********
Gender: Male
Personal Profile
Highly motivated and outgoing individual with an extensive customer service experience for over five years. I am competent team player and possess a positive and flexible approach to every individual.
Work experience
CUSTOMER SERVICE AGENT
EUROPCAR RENTAL COMPANY - April 2018 till June 2020
Check in and out of rental vehicles
Update rental agreement files and notify customer of overdue rental vehicle and enquire on excepted return dates and process extensions.
Handle customer issues or direct messages to appropriate personnel.
Vehicle inspection and process claims on system.
Communicate directly with the customer over the counter face to face and telephonically to ensure their rental is pleasant
ACHIEVEMENT
Received recognition on different occasion for mediating conflict and keeping the business through the process.
Reason for leaving: I have re-evaluated my career experience and I am looking for a company I can grow with, utilize my skills and foster a prosperous career. Availability: IMMEDIATELY
SALES CONSULTANT
Clientele insurance company - October 2016 till January 2018
Call policy holders to deliver and explain the police to analyse insurance programs and suggest any changes.
Calculate premiums and establish payment methods.
Confer with clients to obtain and provide information on all claims.
Sell life insurance, casualties, and health insurances through telephone( inbound and outbound)
Reason for the leaving: I got better offer.
SHIFT SUPERVISOR
Old khaki clothing store - July 2014 till September 2016
Visual merchandising
Staff development
Cost reduction and shrinkage avoidance
Planning and scheduling staff attendance roaster
Administration and housekeeping
Reason for leaving: I got a better offer.
ASSISTANT STORE MANAGER
BUSBYHOUSE Ltd (Guess clothing store) - November 2009 till June 2014
Coordinated efforts to store profitability
Develop and implement strategic merchandising.
Recruit, mentor and manage an average seven staff members.
Administration and stock control.
Achievements
Conservatively achieving annual targets 2010/2012
Received 2013 leadership Excellence award as recognition for achieving three conservative monthly targets and good customer service. Skills
Enthusiastic team player with ability to motivate, encourage an excite teams
Confident communicator and attention to details
Faster learner
EDUCATIONAL BACKGROUND
KGOMOTSO HIGH SCHOOL
January 2004 till December 2006
Major subjects
Setswana first language- English-Afrikaans-Mathematics-Geography-Biology-Computer practices
QUALIFICATION: Matric- senior certificate-2006
Boston city and business campus
February 2007 till December 2010
Major Subjects
Reservation and front of house, Fares and ticketing, travel industry operation, Tourism geography, Principle of customer service, Amadeus, Bill settlement Plan, Marketing, Business accounting, Tour operations, selling techniques, Apex program practise, Reception and switchboard skills,
QUALIFICATION: DIPLOMA-TRAVEL AND TOURISM-2010
REFERENCES
Europcar Rental Company
Contact Person: Ms Nomthandazo Ncanywa
Shift Supervisor- 011******* OR 073*******
Contact person: Mr Sizwe Sibeko
Senior mentor consultant- 078*******
Clientele insurance company
Contact person: Mr Tebogo Mosito
Floor supervisor- 079******* OR 011*******
Old khaki retail store
Contact person: MS Vanessa Comakae
Store mamager-011******* OR 068*******
Busbyhouse (Ltd) Guess Store
Contact person Mr Larry Mhlanga
Store Manager-011******* OR 061*******
Contact this candidate