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Assistant Service Representative

Location:
Chesapeake, VA
Posted:
November 07, 2020

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Resume:

Tina Bailey

** **** ****** ****, ********** V.A. 23325

Telephone: 917-***-****

E-mail: adhmkg@r.postjobfree.com

Summary Of Qualifications:Self-motivated individual with a positive attitude and more than 17 year’s experience working with the elderly and long residents.Skilled at planning, organizing and facilitating recreational, creative, cultural and social activities for long term care residents.Excellent communication and interpersonal skills. EXPERIENCE:

Commonwealth Senior Living at Kings Grant House, 440 Lynnhaven Road Virginia Beach, VA

Program Director 2019- Current

● Plans and monitors the “Sweet Memories” and Assisted Living programs to meet the specific needs of each and all residents in order to ensure the residents remain as engaged, healthy and as active as possible.

● Designs a creative activity program based on company standards to meet the individual needs and interests of the residents. Plans seven day per week activity calendar that promotes residents participation in a structured environment; includes one to one programming for residents who cannot participate in a group setting.

● Work closely with the Resident Care Director on a daily basis to better serve the residents, family visitors and staff in the community.

● Monitors the day to day operation of the Sweet Memories Neighborhood, i.e. resident ADLs, meals,cleanliness of the neighborhood, delivering of activities, charting and documentation assigned.

Memory Care Coordinator 2018-2019

● Fellow state mandated Assisted Living Facility regulations.

● Assist and provide input in the completion and updating of UAIs, ISPs and other assessments specific to the Sweet Memories Program.

● Participate in Care Plan meetings, communicate to families regarding resident’s involvement in activity programs and coordinate special events at the community to include family nights and open houses.

● Directly supervises any Activity Assistants in all duties and responsibilities to include interviewing, planning, assigning and directing work;appraising performance;addressing complaints and resolving problems. Activity Assistant 2017-2018

● Assists the Activity Director with planning, developing and preparing a variety of exercise, social, recreational and educational events.

● Develops, writes and circulates the community monthly and weekly newsletter.

● Maintains knowledge of communities, services and events in the area and incorporates it into the activity schedule.

● Assist with the move in process by providing information and guidance to new residents and establishes a warm and welcoming atmosphere for residents and staff.

Linden Center for Nursing and Rehabilitation,Formerly (Ruby Weston Manor) Brooklyn N.Y

Activity Director 2009-2016

● Facilitate Departmental Quality Assurance Report.

● Customer Service Representative.

● Responsible for recording MDS (Visual).

● Conducting Resident Council Meeting.

● Payroll Attendance on Demand.

● Community Representative (i.e. Health Fair, Intergenerational Programs).

● Implement Policy & Procedure.

● Prepares Monthly Calendars.

Coordinator, Dementia/Alzheimer Unit, Assistant Activity Director August 1999

● Responsible for recording Section I of the Minimum Data Set (MDS) activity interest and activity.

● pursuits section and residents’ activity interest and activity needs assessment. Upon Completion of MDS, records resident initial activities health care plan.

● Recruits, orientates and supervises volunteer programs.

● Maintains volunteer programs records and communicates facility’s volunteer needs to the community.

● Participates in Health-Care Plan Team Meeting and among other things, reviews residents previous care plan, MDS, and assessment, verbal communication with said resident /or family and records appropriate entries in residents' medical record.

● Ensure that recreational activities are a well-balanced mix of physical, social, religious, diversional,intellectual, creative arts and craft events.

● Formulates written care plans for each resident and facilitates Resident Council Meetings.

● Prepares and presents monthly reports on progress of activity programs. Bishop Henry B. Hucles Episcopal Nursing Home, Brooklyn, N.Y Activity Leader 1990-1999

● Assisted with the development and scheduling of social, cultural and recreational activities.

● Worked with individual residents to enable their full participation in all activities and evaluated and documented said progress.

● Supervised and evaluated productivity, sensory awareness and group discussions.

Education:

Alzheimer’s, Association – New York City Chapter

Completed Training Program – “Understanding and caring for the person with Alzheimer’s Disease”

The Frederic D. Zeman Center for Professional Education & Jewish Home & Hospital for Aged

Completed 64-Hour Activities Leaders Course



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